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08-14-2018, 02:58 PM
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#1
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Feb 2012
Location: Oak Ridge, TN
Posts: 453
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2003 Journey - Right front jack won't retract
Hi Everyone- Last camping trip out I had to extend the jacks quite a bit to get it level. Should have used blocks I know but didn't realize it until afterwards.
Anyway when I went to leave all jacks came up except the front passenger side jack. We got it up using the pry board and block method :-)
I tested it again today by installing new tires.. just kidding. I did get new tires today (ouch!) and they lifted the coach up by using large wood blocks and the coaches leveling jacks.
Same issue with the same jack. It would not retract.
What could cause just one to fail? Is it likely a weak spring? It does stay up when pushed back into the stored position.
Thanks for any help!
Ben
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2019 Minnie Winnie 22M | 2011 Honda CR-V
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08-14-2018, 03:48 PM
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#2
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Senior Member
Join Date: Jan 2015
Location: Prescott, Arizona
Posts: 3,564
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Most of us have Jacks, but not knowing the brand, elect, or hydraulic it is hard to give advice.
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'04 Newmar MADP, 1100w of solar, Rubicon toad
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08-14-2018, 04:19 PM
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#3
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Senior Member
Freightliner Owners Club
Join Date: Mar 2002
Location: Western WA
Posts: 1,294
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Extend that jack, open the solenoid for that jack to relieve the hydraulic pressure and see if the springs will retract it. New Springs might help. If it does not come up, you may have a bad jack. I had similar problems with my left rear jack, had to pry it up to get it to retract. I did replace the springs but the problem persisted. We stopped by the HWH facility without an appointment. They checked it out, had problems with the jack piston and they replaced the jack. Been working as advertised since.
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Sold the Motorhome, joined the fully retired gang. '07 Winnebago Journey 34H, ISB-02, MH2500
Toad - '08 Ford Taurus X, Blue Ox, Aventa
US Gear UBS
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08-15-2018, 06:30 AM
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#4
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Feb 2012
Location: Oak Ridge, TN
Posts: 453
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Sorry forgo to mention it is the standard HWH hydraulic jacks found on most Winnebagos of that era.
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2019 Minnie Winnie 22M | 2011 Honda CR-V
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08-15-2018, 06:33 AM
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#5
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Jun 2013
Location: 5 miles south of Lakeville, Mn
Posts: 3,047
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carry a square bladed shovel and use it to get under the jack and pry it up. I had the same problem and finally had to have the jack rebuilt. Any local hydraulic shop can to it.
__________________
Jim and Carol Cooper with Oreo the Kitty
FAA ATC ret, VFW, AL, VVA, NRA
US Army Aviation, MACV Vietnam 65-66
2012 Journey 36M, Cummings 360hp
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08-15-2018, 07:43 PM
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#6
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Senior Member
Winnebago Owners Club
Join Date: Mar 2014
Location: Florence, MS
Posts: 107
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I'll echo the other responses. I had this problem with 1, 2, 3 and sometimes all 4 jacks. It seems that the hydraulic seals harden over time causing the problem of not retracting. I replaced all springs to no avail. I finally replaced all jacks. Now I can retract all jacks in less than a couple of minutes even in the coldest weather. I tried to have my old ones rebuilt but the shop I tried couldn't (or didn't want to) repair.
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Craig & Rayann - 2002 Winnebago Journey 32T - 2016 Jeep Wrangler Unlimited TOAD - Florence, MS
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08-16-2018, 07:40 AM
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#7
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Senior Member
Join Date: Oct 2014
Location: Cypress River Manitoba
Posts: 304
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I also had the same problem and no hydraulic shop would touch them. Said the repair would be more money than the replacement. So I extended the jacks and scrubbed the shaft with WD40 - Dry Lube (PTFE). Now I wipe them down whenever it's convenient. They work just fine again. The left rear is always the lazy one, but only by about 30 seconds
Stan
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2004 Itasca Sunrise W22 chassis GM 8.1 Allison 1000 Towing a 2007 Chevy Cobalt four wheels down.
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08-16-2018, 06:56 PM
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#8
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Senior Member
Join Date: Nov 2006
Location: Grayson, GA
Posts: 905
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I would try to lubricate the shaft -- as mentioned above (HWH recommends WD40) and then wipe it down with a clean cloth. If mine get lazy at times, I lubricate them like this and they seem to retract quickly then.
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Dave and Karen -- '02 Ultimate Advantage 36 C, 350 HP Cummins, Allison 3060 Tranny, 2013 Ford Edge, InvisiBrake
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08-17-2018, 09:39 AM
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#9
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Senior Member
Commercial Member
Join Date: Jun 2005
Location: behind the steering wheel
Posts: 2,571
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we all know what the final answer will be, we just dont want to spend the money. ive done it myself. i see the shovel, or the 2 x 4 and block at every rally i attend.
and, yes i carry one in case of the need.
cleaning the shaft with wd40 may help. unless you have the old style springs, or your springs are extremely rusty, replacing springs dont normally help.
the problem is that if the cylinder doesnt retract fully, it can burn out the solenoid for that jack. sometimes even the one next to it, since they ground thru each other. (parallel grounding)
either have the cylinder repaired or replaced. hwh does not sell the seals. they will repair the cylinders at a reasonable price. they will only quote a price for a reman cylinder because they dont know whats wrong with yours.
send an email to service@hwh.com , ask for a rga number, include name, address, phone number, vin, make and model of your coach. this is for the warranty on the repaired part. it take about three weeks to get it back.
paul maddox
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08-17-2018, 09:50 AM
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#10
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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If coming up part way...
Clean per HWH instructions. Sounds like you never have. The jacks are not powered up - the springs simply pull up the jack when pressure is released by the solenoid opening.
This is what HWH has to say about maintaining their jacks using WD40. http://www.hwhcorp.com/ml47149.pdf
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Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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08-17-2018, 07:40 PM
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#11
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Sep 2015
Location: Saskatchewan
Posts: 281
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I've had your jack issues.. As mentioned, open the solenoids manually and the springs will more than likely pull all the jacks up, the common problem is the solenoids not opening..
Rather than pry your jacks up utilize your air bags.. so air up, block jack, dump air, jack will be pushed up, repeat until jack is fully retracted...
Tech with HWH shared all of this info with me when I was stuck and could not get a couple of jacks to retract.
Take a trip to Moscow, Iowa and have your jacks repaired and or serviced, your slide hydraulic system is also HWH, they will service your systems, good company to do business with.
__________________
2002 Winnebago Journey DL 39QD,
'94 Jeep Wrangler,
2016 RK,'72 FX
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