if you pull both wire harnesses from the controller, you can then manually push the room back in - it unlocks the motors. then click the harnesses back in for travel, or to try it again.
also, many times these systems get out of sync - push the button IN, then OUT, then IN, etc several times and see if that helps. Ours likes it to go all the way OUT, then all the way IN, and then HOLD the button for several extra seconds for it to SYNC the motors.
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