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I'm not sure where the one place panel pulls the voltage reading but I think you've assessed the situation correctly. If you have a "battery boost" switch on the dash you should be able to test the operation of the bridging solenoid by operating it and listening to see if it's engaging. Although that doesn't ensure that the electronics controlling it are operating correctly by telling it to bridge the batteries when the engine is running.
I think another, and probably easier, way to test it is to ignore the one place reading and take a multimeter directly to the coach batteries while the engine is running. If you are still reading >13 volts I think your system is working properly and the issue might be with your batteries.
Good luck...
Rick
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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