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02-09-2007, 03:27 PM
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#1
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Junior Member
Join Date: Feb 2007
Posts: 18
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We are going to take our coach in for some warranty work and would like to know which Freightliner dealer everyone would suggest. We live in the Phoenix AZ area. Thanks Susie
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02-09-2007, 03:27 PM
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#2
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Junior Member
Join Date: Feb 2007
Posts: 18
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We are going to take our coach in for some warranty work and would like to know which Freightliner dealer everyone would suggest. We live in the Phoenix AZ area. Thanks Susie
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02-10-2007, 01:27 AM
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#3
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Community Moderator
Gulf Streamers Club Country Coach Owners Club Appalachian Campers
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 8,241
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Demi, welcome to iRV2.com. We are glad to have you join us here and look forward to reading of your adventures and experiences. I am sure you will like both the website and the forum. You will find we are a group of fun loving RVers that like to help each other where we can. If you have any questions just ask. Good luck and take care.
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Mike, Certified Master RV Technician
Amy, RV Merchandiser; Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser w/ Banks & 2 toads
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02-10-2007, 03:24 AM
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#4
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Senior Member
Fleetwood Owners Club Freightliner Owners Club
Join Date: Jul 2005
Location: Southwest Missouri
Posts: 485
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Welcome Demi, glad you have joined us.
Freightliner has an Oasis dealer in Tolleson, just west of Phoenix. Oasis service centers have committed resources to serving the motorhome community. This particular center has excellent reviews from rver's who have used it in the past. Here is a link to Freightliner's network: Freightliner Oasis Network
Freightliner, Sterling, Western Star Of Arizona
9600 W. Roosevelt St.
Tolleson, AZ 85353
623/907-9900
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Happy Trails, Gary 
2006 Excursion 39S, Freightliner, Cat 350
2010 Honda Fit and Buster, the wonder dog
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02-10-2007, 12:49 PM
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#5
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Senior Member
Mid Atlantic Campers
Join Date: Feb 2006
Location: McVeytown, PA
Posts: 2,278
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I believe I saw somewhere on these pages, that someone was complaining about a Phoenix AZ FL. dealer.
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Steve, Pat, Hakbar, & Root Motor
2007 National RV Pacifica 36'
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02-10-2007, 05:51 PM
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#6
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Member
Freightliner Owners Club
Join Date: Aug 2002
Location: Sun City West, AZ, USA
Posts: 99
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I just had an M3 service done on my coach's chassis at the Freightliner Oasis service center in Tolleson, AZ last week. Kirk Ault is the service manager there, and runs a first class operation. You can take comfort that your coach will be serviced properly, promptly and you will be charged a reasonable amount for the service work and parts required.
BTW, they checked the air pressure in my tires at no charge--others here have mentioned about being charged for this service.
I would recommend the Tolleson facility to any Freightliner chassis owner.
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DeanLinAZ
2004 Journey 39W/330 Cat
2007 Jeep Wrangler Sahara 
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02-11-2007, 05:43 PM
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#7
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Senior Member
Join Date: Jan 2007
Location: Pahrump, NV
Posts: 165
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DeanLinAZ
What did they charge for the M3 service? I just bought a used 2002 Itasca Horizon with 55,000 miles on it and have deciced to get the chassis checked out in depth. I live near Las Vegas and was quoted 6 hrs at $110/hr plus parts and fluids. Does this sound about right?
Thanks
Richard
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2002 Horizon 36LD/2008 XTERRA/Demco/FMCA-F394912
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02-12-2007, 11:26 AM
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#8
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Senior Member
Commercial Member
Join Date: Oct 2006
Location: Rochester NY
Posts: 1,825
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Rvarner --
If you can make it to Gaffney, SC (Freightliner factory) their labor rate in 2006 was only $60/hr. They do a very thorough M3. Had it done to my '00 Journey there last spring. You can call them to get an estimate (1-800 - FTL-HELP).
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Don Pophal - Caledonia RV Center - Rochester, NY
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank
'07 HHR Toad, SMI AFO, Blue OX
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02-12-2007, 03:26 PM
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#9
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Senior Member
Join Date: Jul 2006
Location: Camarillo, CA
Posts: 159
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I've also had work done at the Tolleson (Phoenix) facility. If possible I would have all of my Freightliner work done there. They are a class act.
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Vectra 40 AD (2004) and towing
PT Cruiser, GMC ZR5 4x4 Quad Cab
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02-12-2007, 03:27 PM
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#10
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Senior Member
Mid Atlantic Campers
Join Date: Feb 2006
Location: McVeytown, PA
Posts: 2,278
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Don, what was the bottom line for your M3 done in Gaffney?
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Steve, Pat, Hakbar, & Root Motor
2007 National RV Pacifica 36'
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02-12-2007, 03:36 PM
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#11
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Senior Member
Commercial Member
Join Date: Oct 2006
Location: Rochester NY
Posts: 1,825
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Steve,
About $1100 but that included 2 new engine batteries, a new 90 exhaust pipe, new roller bearings and service on the front brakes. I thought it was quite reasonable.
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Don Pophal - Caledonia RV Center - Rochester, NY
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank
'07 HHR Toad, SMI AFO, Blue OX
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02-12-2007, 03:41 PM
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#12
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Registered User
Fleetwood Owners Club
Join Date: Dec 2006
Location: Back in Philly for the fall heading to Sunshine before the snow flies
Posts: 1,485
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I'm scheduled for a M3 at Gaffney March 19 on the way back from KW. Was quoted 7 hrs. plus parts as needed. Including generator service.
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02-12-2007, 03:47 PM
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#13
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Senior Member
Commercial Member
Join Date: Oct 2006
Location: Rochester NY
Posts: 1,825
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Sounds about right. I was in and out in 1 day. Total elapsed time was about 10 hours. The extra costs for me were for the additional work on the exhaust, batteries, and the front brakes.
Again, I think it was quite reasonable.
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Don Pophal - Caledonia RV Center - Rochester, NY
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank
'07 HHR Toad, SMI AFO, Blue OX
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02-12-2007, 04:06 PM
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#14
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Senior Member
Mid Atlantic Campers
Join Date: Feb 2006
Location: McVeytown, PA
Posts: 2,278
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aaggghhh.....my heart 
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Steve, Pat, Hakbar, & Root Motor
2007 National RV Pacifica 36'
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