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Getting repairs done at Forest City?
06-08-2010, 06:49 PM
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#1
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Senior Member
Workhorse Chassis Owner Winnebago Owners Club
Join Date: Mar 2006
Location: Woodslee, ON, Canada
Posts: 121
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I've been surfing around the site looking for info on how to get an appointment for repairs at the Winni factory in Forest City. I'll be in the area in a couple of months and would sure like to get the experts to look at one of my slides.
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Gary & Mary - Woodslee, Ontario
2005 Winnebago 38J, Banks exhaust, Ultra Power
towing '06 Royal Star Venture and '06 Smart diesel
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06-08-2010, 06:54 PM
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#2
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Senior Member
Winnebago Owners Club
Join Date: Apr 2000
Location: Waynesboro,PA USA
Posts: 498
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All you have to do is call customer service.
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 2004 Journey 36G /08 Saturn Vue/99 Venture Van/Remco pump/03 Goldwing (Big Red)Recently triked Roadsmith kit
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06-08-2010, 09:02 PM
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#3
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Senior Member
Join Date: Mar 2002
Location: Western WA
Posts: 481
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They may or may not have a backlog of appointments, situations vary. They normally keep some slots open and handle customers on a first come, first served basis. I was advised by them to stop in and get on the wait list because their appointments were backed up several weeks when I needed help. I signed in after noon on day one and they worked my rig in the next morning for about a four warranty repair. We stayed overnight across the street in the GNR spots, electric and water at no charge. Another time I stopped by to have a technician just look at something for me and answer a question - no work involved. They sent a tech out to the lot to look at my situation between jobs and I was on my way with virtually no delay. Excellent customer service at Forest City in my case!
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'07 Winnebago Journey 34H,
Toad - "08 Ford Taurus X
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06-08-2010, 10:54 PM
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#4
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Senior Member
Ford Super Duty Owner
Join Date: Dec 2005
Location: Buxton, North Dakota
Posts: 1,622
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I've stopped in several times and was always taken care of the next day.
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2003 Winnebago Adventurer 38G
Ford V10
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06-09-2010, 07:52 AM
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#5
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Aug 2006
Location: Formerly of Washington State
Posts: 878
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I am sitting in the Factory Service waiting room right now using their free internet. I would really recommend an appointment. They are getting to the drop in as best they can. They will stop taking appointments pretty soon until after GNR.
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Tom, Cheryl & Blossom(coonhound mix) Formerly of Bellingham,WA'05 Winnebago Journey 36G. FL-XC, Cat 350, aero muffler, AFE filter, 4 FSD Koni's, ultra track bell, SafeT+, FMCA397030, WIT 129107
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06-09-2010, 09:25 AM
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#6
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Community Moderator
Join Date: Jan 2007
Location: Litchfield Park, Arizona
Posts: 5,146
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If I'm not mistaken, the GNR website says they will not accept appointments for nearly the entire month of July due to the GNR. Nor will they do extended wty work during that time because it takes too long to authorize. I plan on making an appointment in early August.
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Rick, Nancy, Peanut & Lola our Westie Dogs & Bailey the Sheltie.
2007 Itasca Ellipse 40FD
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06-09-2010, 01:11 PM
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#7
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Member
Winnebago Owners Club
Join Date: Mar 2010
Location: Woodbury, NJ
Posts: 51
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Call 1-800-537-1885 following information required...12 number serial number...2. date of purchase...3. Dealer name where you purchased it. This in on Winnebago Web site under "RESPURCES" www.winnebagoind.com
VB
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06-09-2010, 01:12 PM
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#8
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Member
Winnebago Owners Club
Join Date: Mar 2010
Location: Woodbury, NJ
Posts: 51
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Quote:
Originally Posted by vbugles
Call 1-800-537-1885 following information required...12 number serial number...2. date of purchase...3. Dealer name where you purchased it. This in on Winnebago Web site under "RESPURCES" www.winnebagoind.com
VB |
July Grand National Rally service center open for rally attendees only
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