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Installing Norcold recall on Meridian/Journey
03-02-2011, 07:37 PM
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#1
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Senior Member
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 1,517
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I'm driving 90 miles tomorrow to get to an authorized dealer having the Norcold recall gismo installed and was wondering if very many Meridian/Journey owners had to have the frig actually moved out due to the very small outside opening Winnebago installed.
Even though it would take the tech longer by moving the frig I'm sure they will take the easy way out, but surely Norcold only allows a certain amount of labor time regardless of which way they chose to install it. I'd lot rather they weren't inside the coach moving the frig if it isn't absolutely necessary. Either way I probably won't have any choice but just thought I'd ask in case I have any say-so in the matter.
Wagonmaster2
2004 Meridian 36G
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03-02-2011, 07:51 PM
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#2
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Community Moderator
Nor'easters Club Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2004
Location: Salisbury,Ma. 01952
Posts: 13,593
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Here is a older thread on same subject some have had to have fridge moved out and some it had to be moved in for some space to work on, because of small vent opening, than others have not.
I received a call from Norcold this morning asking if I had the recall done.
Said yes I had first recall done which you now say has to be redone because its no good and we have a newer one with different heat sensor.
I said thats great but I will probably wait for the new third one to show up because the second one has already had a fire because it either didn't work as it should or installers didn't install it correctly.
I will most likely put in AMISH COOLING UNIT because Norcold doesn't know what they are doing and are just ducking the main issue their cooling units are junk and they are just avoiding the problem.
How to install Amish cooling unit.
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03-02-2011, 08:03 PM
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#3
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Senior Member
Join Date: Jul 2006
Location: Mobile, Alabama
Posts: 943
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norcold pays for 1/2 hour labor, which is about how long it takes when the fridge is pulled
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2006 Mountain Aire 43 and 05 Honda Pilot
Air Force One
3 sugar gliders, long hair daschund and short hair wife for security
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03-02-2011, 08:03 PM
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#4
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Registered User
Winnebago Owners Club Freightliner Owners Club Nor'easters Club
Join Date: Oct 2007
Location: New Jersey
Posts: 552
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Quote:
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Originally Posted by wagonmaster2
I'm driving 90 miles tomorrow to get to an authorized dealer having the Norcold recall gismo installed and was wondering if very many Meridian/Journey owners had to have the frig actually moved out due to the very small outside opening Winnebago installed.
Even though it would take the tech longer by moving the frig I'm sure they will take the easy way out, but surely Norcold only allows a certain amount of labor time regardless of which way they chose to install it. I'd lot rather they weren't inside the coach moving the frig if it isn't absolutely necessary. Either way I probably won't have any choice but just thought I'd ask in case I have any say-so in the matter.
Wagonmaster2
2004 Meridian 36G
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I've got to bring my brand new, fridge never even used yet, 2010 Meridian V Class 34Y for the Norcold recall in a couple of weeks. The dealer said it will take between 30 min and two hours. Let us know how it goes with yours.
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03-02-2011, 10:18 PM
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#5
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Senior Member
Winnebago Owners Club Texas Boomers Club Freightliner Owners Club
Join Date: Aug 2008
Location: Texas
Posts: 4,552
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Two hours! Must be over their lunch time.
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Wayne MSgt USMC (Ret)
2008 Destination 39W
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03-03-2011, 12:46 AM
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#6
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Senior Member
Join Date: Dec 2006
Location: Santa Clarita, CA.
Posts: 1,584
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Nobody answered the question..
The fridge does NOT have to be removed, everything is easily accessible from outside and if it takes more than 1/2 hour, they're in training. MAKE SURE that there is a "Rev.D" on the box as that is the current generation and the earlier ones had some issues with false failures.
Here is a pic of the module installed:
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Jeff - WA6EQU
'06 Itasca Meridian 34H, CAT C7/350
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03-03-2011, 04:52 AM
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#7
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Member
Join Date: Mar 2009
Posts: 38
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Same here. Did not have to pull reefer on our 34Y. Took 1/2 hour. Norcold paid for service call, but hear that they stopped.
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03-03-2011, 05:46 AM
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#8
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Member
Winnebago Owners Club
Join Date: Aug 2009
Posts: 82
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We had the recall done at a local Ft. Worth dealer. It took about an hour. I'm sure the next one will be quicker. Did I say next one?
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Dave
2012 Salem Villa
Navy VietNam Vet Dong Ha Ramp 68-69
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03-03-2011, 05:52 AM
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#9
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Junior Member
Join Date: Mar 2009
Posts: 15
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It took a reputable RV mechanic about 30 minutes to install the 2nd recall. However, all of these recalls are nothing but a CYA for when they are sued for loss of life and property.
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03-03-2011, 06:41 PM
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#10
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Senior Member
Commercial Member
Join Date: Oct 2006
Location: Rochester NY
Posts: 1,825
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Quote:
Originally Posted by SCVJeff
Nobody answered the question..
The fridge does NOT have to be removed, everything is easily accessible from outside and if it takes more than 1/2 hour, they're in training. MAKE SURE that there is a "Rev.D" on the box as that is the current generation and the earlier ones had some issues with false failures.
Here is a pic of the module installed:

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There is some trimming involved regarding the insulation around the heating unit. Takes a little while to do a neat job. It takes us about 45 min to do the recall on a Winnebago. Norcold pays us 30 min. Better to do a good and neat job for the customer and take the time necessary.
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Don Pophal - Caledonia RV Center - Rochester, NY
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank
'07 HHR Toad, SMI AFO, Blue OX
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03-03-2011, 07:37 PM
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#11
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Senior Member
Join Date: Feb 2005
Posts: 137
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After reading all the threads about the Norcold debacle, I've decided to skip the new recall. As a full timer, it's just too much to worry about the new thermocouple failing, losing a refer full of food, and then having to drive somewhere to get it fixed. I installed an auto-discharge halon extinguisher in the refer bay. If I have a fire, it will take care of it, and the next day I'll be calling Lowe's to order a residential refer. Yes, it's taking a chance, but it's a reasonable alternative and I'm comfortable with it. I keep thinking that this is just another in a never-ending series of Norcold recalls.
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Fulltiming in a 2006 Ellipse 40FD
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03-03-2011, 07:55 PM
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#12
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Registered User
Join Date: Jan 2010
Posts: 146
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If the recall device they install fails, you only need to move two wires to bypass it.
Quote:
Originally Posted by Keith K
After reading all the threads about the Norcold debacle, I've decided to skip the new recall. As a full timer, it's just too much to worry about the new thermocouple failing, losing a refer full of food, and then having to drive somewhere to get it fixed. I installed an auto-discharge halon extinguisher in the refer bay. If I have a fire, it will take care of it, and the next day I'll be calling Lowe's to order a residential refer. Yes, it's taking a chance, but it's a reasonable alternative and I'm comfortable with it. I keep thinking that this is just another in a never-ending series of Norcold recalls.
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03-03-2011, 08:18 PM
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#13
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Registered User
Winnebago Owners Club Freightliner Owners Club Nor'easters Club
Join Date: Oct 2007
Location: New Jersey
Posts: 552
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Quote:
Originally Posted by Keith K
After reading all the threads about the Norcold debacle, I've decided to skip the new recall. As a full timer, it's just too much to worry about the new thermocouple failing, losing a refer full of food, and then having to drive somewhere to get it fixed. I installed an auto-discharge halon extinguisher in the refer bay. If I have a fire, it will take care of it, and the next day I'll be calling Lowe's to order a residential refer. Yes, it's taking a chance, but it's a reasonable alternative and I'm comfortable with it. I keep thinking that this is just another in a never-ending series of Norcold recalls.
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IMHO, that is a dangerous situation you have. Why are you more worried about a newly installed recall part failing than the chance of a fire? After your halon extinguisher puts the fire out (hopefully), you'll still have a refrigerator full of food to loose.
At least it will be all pre-cooked and ready to eat.
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03-03-2011, 08:58 PM
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#14
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Member
Join Date: Jul 2010
Location: back in the Pacific NW for the summer
Posts: 75
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I have had this recall done several times it seems. First in November 2010, then in February 2011 the black box was replaced, and two weeks later in March, the whole recall kit replaced once again. It was a 30 minute process each time, work totally on the outside lower hatch, technician said the work was easy to do. In his opinion, the black-box controller was rated at 10-14v, and probably should be rated a little higher as a small voltage spike seems to be taking them out. The first two times, the work was done in the normal course of a warranty repair visit. Third time was an emergency trip since we live aboard. Now it is a real annoyance.
Except for the inconvience of having the work done, the refer itself works extremely well, set on 5, keeping all food frozen, or cool as needed. We did find out that a block of ice, in the refer will keep all food cold though, didn't need the ice chest.
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2010 Winnebago Journey Express 39n
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