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05-05-2008, 10:14 AM
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#1
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Registered User
Join Date: Jun 2005
Posts: 1,567
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When I had my '05 Sightseer, they (I believe Lonnie) sent me a matching drawer and drawer front to install in a blank area in my bathroom....along with matching hardware...took maybe a week.
Now, I have had problems with my Winnebago wiper arm assembly on my '06 Voyage, and he promply gives me a quote, and then says "it will go out today"!
Kudos to Lichtsinn Parts Dept!!!
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05-05-2008, 10:14 AM
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#2
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Registered User
Join Date: Jun 2005
Posts: 1,567
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When I had my '05 Sightseer, they (I believe Lonnie) sent me a matching drawer and drawer front to install in a blank area in my bathroom....along with matching hardware...took maybe a week.
Now, I have had problems with my Winnebago wiper arm assembly on my '06 Voyage, and he promply gives me a quote, and then says "it will go out today"!
Kudos to Lichtsinn Parts Dept!!!
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05-05-2008, 10:34 AM
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#3
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Senior Member
Join Date: Apr 2006
Location: Highlands Ranch, Colorado
Posts: 268
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I have to second that. About two weeks back I was trying to figure out how to replace a broken latch on my escape window. Someone on this site mentioned Lichtsinn Motors and I gave them a call. Talked to David in parts, he did some checking for the red latch and was back to me the same day. The part was mailed that day and the cost of the latch ($11.65) included the shipping.
I thought David and the service was great and I will use them again. Good work Lichtsinn Motors!
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John and Marion Bell
Highlands Ranch, Colorado
2009 Winnebago 30B Sunstar, Ford F-53 / V-10
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05-05-2008, 12:04 PM
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#4
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Senior Member
Workhorse Chassis Owner
Join Date: Nov 2005
Location: WV
Posts: 573
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I have had very good service ordering winnebago parts from this dealer. This is the best source for the correct part. Expensive but quick and correct!
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05 Voyage 33v WH
USCG Ret BMCM
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05-05-2008, 01:55 PM
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#5
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Senior Member
Join Date: Feb 2004
Location: Grand Rapids,MN
Posts: 227
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I have used them the last couple of times. I'm really impressed! Fast service & shipping that doesn't hurt that bad! That was the biggest fault of the other Winnebago parts dealer. One order from them, I had more in shipping then in the price of the parts!
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2009 Forest River Lexington 295GTS
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05-05-2008, 03:20 PM
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#6
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Senior Member
Winnebago Owners Club
Join Date: Mar 2008
Location: Cape Cod
Posts: 313
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I couldn't agree more! Being the new owner of a used motorhome, my first mind you, David in the parts department has been fantastic. As I go through this unit, I've found things just not right. An email or call to Lichtsinn's parts dept. has solved every issue to date. I've got a local Winnebago dealer who is lost compared to the service I've recieved from Lichtsinn's.
Being a sponsor here also make a purchase from them that much easier.
Peter
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Peter & Dawn
1997 Adventurer 37rw
IAFF L-792
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05-05-2008, 03:31 PM
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#7
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Senior Member
Freightliner Owners Club
Join Date: Sep 2005
Location: Crossville, Tennessee
Posts: 306
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I have previsouly indicated how much I like Lichtsinn Motors. Lonnie and David know more about the parts on your RV then Winnebago. If they don't have the part in stock they located within a mile of the factory and will have it shipped directly to you. They are simply the best in the industry. (And, no I don't get any commission for recommending them).
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Dennis & Trish (and Sparky Doodle)
2007 40TD
2011 Ford Explorer
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05-05-2008, 03:32 PM
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#8
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Senior Member
Join Date: Aug 2006
Location: Madison, SD
Posts: 326
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I agree -- we purchased our 2008 Tour from them and I was back to have a couple things adjusted. Great folks and all of them go out of their way to help. If you want parts (or a new coach), this is the place to call.
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Rick
2010 Winnebago Tour 42AD
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05-05-2008, 03:33 PM
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#9
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Senior Member
Join Date: Nov 2004
Location: Mesquite, NV
Posts: 622
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Ditto, Ditto & Ditto
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Dan & Sharon & Kasey (Our Yorkie Puppy (7 Yrs Old)) Mesquite NV
2012 Journey 36M
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05-06-2008, 05:08 AM
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#10
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Senior Member
Join Date: Jul 2003
Location: Seaford, VA
Posts: 1,442
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They should start a customer service school. If they held four classes a month they wouldn't have enough room to hold the students that need to be there. Service par exelonce is the standard at Lichtsinn Motors. Be safe.
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Happy Trails! ICHN2GO, Seaford VA,
Winnebago 05 Journey 39K
04 Vue Toad
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05-06-2008, 03:25 PM
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#11
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Senior Member
Join Date: Feb 2006
Location: Central NJ
Posts: 243
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My '03 Sightseer has the rear MotorAid Heater. Last year after I came back from a trip I noticed that the aluminum lines that go to and from the engine to the MotorAid along the left frame rail were leaking. I emailed Lonnie and asked him for a price quote for a new aluminum line. He told me that Winnebago no longer uses that part and that they now use rubber heater hose. I asked for a price quote for the heater hose. He told me they buy it at the local NAPA store and that I should do the same. Any other parts place would have bought the box from NAPA and marked it up big time and resold it to me.
I would MUCH rather pay more for great service. These guys will get ALL of my business.
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2003 Sightseer 30B riding on a P-32
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05-06-2008, 05:01 PM
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#12
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Senior Member
Ford Super Duty Owner Tiffin Owners Club Nor'easters Club
Join Date: Aug 2007
Posts: 722
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They are friendly and helpful and have been since I first bought stuff from them 4 years ago.
I wish every dealer was like that.
My local dealers parts guys are good guys also but I get some stuff from Lictsinn anyway esp. when I don't feel like driving a half hour to pick something up.
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2011 Allegro 32CA \ 2010 CRV toad
Previous:2007 Winnebago Class C
99' Winnebago Adventurer /Towables
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05-06-2008, 05:28 PM
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#13
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Senior Member
Join Date: Nov 2006
Location: Grayson, GA
Posts: 722
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I have purchased from them several times. Each time they walk me through what I want to make sure it is the right part for my MH. Fast shipping, reasonable prices, and a fountain of knowledge.
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Dave and Karen
02 Ultimate Advantage36C / Cummins 350 HP ISC
07 Focus 4 Down Road Master Brake Master 4160
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05-07-2008, 11:42 AM
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#14
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iRV2 Sponsor
Official iRV2 Sponsor
Join Date: Aug 2006
Location: Forest City, IA, one mile from Winnebago
Posts: 26
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I appreciate everyone's feedback on my staff
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Best Regards,
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