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Take a look at your controller (it is under the motor home above the top step when retracted) There are two types.. One is very "Squarish" (retangular) and the other, though it has 4 sides, looks more "Triangular" (Comes to a point at one spot).
I'm guessing you have the latter (Triangular) and if this is the case then the step switch is called an OVERRIDE and it's job is to lock 'em out, provided the ignition is off. (The older it was called POWER and it would lock 'em in or out with the ignition off.. NOTE: Ignition overrides the switch in either case and brings 'em in, or at least it's supposed to.. does not allways.)
Now if that is the case in your Battery Control Center or, in line to the switch, will be a 5 amp fuse.. Check it first.. This is control power for that switch.
Next, With the door open and tied open so it can not close on you (This is important) get under the rig and start seperating and re-connecting connectors.
And last.. Get out the manual and the voltmeter and take readings on the pins... You can download the manual from Kwikee if you need to.
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Home is where I park it!
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