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I have used Lichtsinn on a couple of occasions and had similar experiences with their excellent service.
I think as Winnebago owners we have a significant tangible benefit missing from almost all other manufacturers and that is their on line Parts Catlogs, Plumbing, Electrical and Paint information as well as the ability to print a serial number specific parts listing for every coach they make or made. Almost all these are in PDF format and you can blow them up on your computer to get a real close up of the parts you might be looking for.
Ready access to this information makes a lot of DIY jobs around the coach much easier for those of us that do it. Ask owners of SOB coaches if they have this sort of support from their manufacturer!!
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Bob
09 Journey 39Z
Southern Ontario
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