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03-01-2011, 09:42 AM
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#1
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Senior Member
Monaco Owners Club
Join Date: Sep 2010
Location: Alberta
Posts: 271
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I did a search but there hasn't been much said about them for the past little while, so I thought I'd ask to see if anyone has bought from them in the past year or so, What there experience with them was.
Thanks Trap
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03-01-2011, 09:58 AM
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#2
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Senior Member
Join Date: Mar 2002
Location: Western WA
Posts: 481
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I bought some parts from them within the past month - same EXCELLENT level of service I experienced on other ordes over the past few years. Have your Winnebago/Itasca coach number serial number (not chassis VIN) available when you call to aid them in parts lookup.
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'07 Winnebago Journey 34H,
Toad - "08 Ford Taurus X
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03-01-2011, 11:04 AM
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#3
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Moderator Emeritus
Winnebago Owners Club Freightliner Owners Club
Join Date: Sep 2004
Location: Smith Mountain Lake, Virginia
Posts: 3,440
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Ditto. Every experience I've had with them has been positive. Friendly, prompt, no problem.
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'02 Journey DL, 36GD, 330 CAT. '08 Explorer Toad, Blue Ox Aventa II, Air Force One Toad Brake.
Smith Mountain Lake, VA
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03-01-2011, 11:08 AM
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#4
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Senior Member
Workhorse Chassis Owner
Join Date: Jun 2003
Location: Full Timer - Sioux Falls, SD
Posts: 1,932
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I just bought a replacement radio antenna for the radio in the outside entertainment center. It shipped the same day I ordered it.
As usual no problems.
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Clay WA5NMR - Fulltiming- 2004 Winnebago Sightseer 35N Workhorse chassis. Honda Accord toad.
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03-01-2011, 11:25 AM
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#5
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Senior Member
Winnebago Owners Club Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 2,163
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I have placed 3 orders in the past year, all handled promptly and professionally.
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Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination Gas UFO
Tire-SafeGuard, Koni's, Scan Gauge II, Blue Ox, SMI Stay-in-Play, Winegard Travler
http://travelinthomas.blogspot.com/
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03-01-2011, 11:40 AM
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#6
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Senior Member
Freightliner Owners Club
Join Date: May 2006
Location: Texas
Posts: 178
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Another satisfied customer - ordered several parts yesterday - to be shipped today.
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Michael & Debbie - 2009 Winnebago Destination 37G - Dramatic Gold - - 340 Cummins ISB, 2500 Allison, Freightliner XC
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03-01-2011, 12:26 PM
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#7
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Member
Winnebago Owners Club
Join Date: Jul 2009
Location: Home is were we park it
Posts: 80
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Have order from them 3 times in the last 3 months their parts service is professional, prompt and accurate,have dealt with David
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Barry and Glennice, Kit and Kaboodle (Lhaso Apso's)
2008 Winnebago Tour WD, Jeep Liberty toad
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03-01-2011, 12:55 PM
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#8
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Senior Member
Workhorse Chassis Owner
Join Date: Jan 2007
Posts: 306
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They actually ask you the customer how to improve their website which is not often done. I've been satisfied completely with their service having just placed another order today.
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06 Itasca Suncruiser 38T-W24 Honda CR-V TOAD via Blue Ox
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03-01-2011, 02:03 PM
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#9
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Senior Member
Freightliner Owners Club Winnebago Owners Club
Join Date: Mar 2007
Location: Milledgeville Ga.
Posts: 1,160
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Great service, great price, very friendly people.
Placed an order last month and received the part in two days. I had questions about the part and they answered my questions and even gave some advice.
Will definately order from them again.
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Jerry & Patsy, Taz & Jake
2000 Winnebago Journey
2006 Ford Explorer 4X4
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03-02-2011, 06:56 AM
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#10
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Member
Winnebago Owners Club
Join Date: Feb 2008
Location: Supply, NC
Posts: 40
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Professional, knowledgeable, courteous, fast shipping and they actually act like they want your business!
My local Winnebago (no)service dealer could learn alot from them.
David
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2000 Winnebago 35U, Ford Triton V10, F53 Chassis. Toad: 2000 Honda Odyssey (296K Miles)
Home Made Trac Bar, Firestone Ride Rites, 5 Star Performance Tune
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03-02-2011, 07:03 AM
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#11
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Senior Member
Workhorse Chassis Owner Winnebago Owners Club
Join Date: Mar 2001
Location: Originally from near Portland, OR
Posts: 480
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Isn't it great to see every single post about Lichtsinn be a positive post! I will add my kuddos. We were in the Yukon Territory when our windshield wiper motor went out. I searched all over their capital city of Whitehorse for someone that had a replacement motor or who could rebuild our motor. No luck. Finally, I called Lichtsinn and they had one in stock. Yea! I had them ship it to Tok Alaska because shipping to Canada involves a huge delay in Customs. We waited a day or so for the rain to pass by and headed to Tok. The wiper motor was waiting for us at the campground when we got there, I installed it in about 10 minutes and have been fine since. Lichtsinn came through for me again! They are my first point of contact for parts and so far have always had the part and have shipped it quickly. They have never sent a wrong part either.
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Doug Sage
Full timers roaming the good old US of A
2007 Itasca Suncruiser 38J
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03-02-2011, 07:31 AM
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#12
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Community Moderator
Winnebago Owners Club Freightliner Owners Club
Join Date: Dec 2003
Location: Weyauwega, WI US
Posts: 2,867
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Lonnie & David head up the RV Parts Dept. They are knowledgeable, professional, efficient, prompt, & friendly. Need I say more.
Don
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Don & Bev Morgan Weyauwega WI, 05 Itasca Horizon 40KD, 400 HP Cummins, Delorme GPS LT 40, Toad 07 Saturn Vue AWD, Air Force One, Mayor of Weyauwega, Waupaca Co Board Supervisor
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03-02-2011, 07:47 AM
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#13
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Senior Member
Join Date: Sep 2003
Location: Destin, FL
Posts: 885
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Quote:
Originally Posted by David Kanoy
Professional, knowledgeable, courteous, fast shipping and they actually act like they want your business!
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Wholeheartedly agree. I've dealt w/them for years. They are a model for Winny dealerships.
Thudman
__________________
03 Adventurer 38G, W22, 22.5 Whls
Koni FSD's, TracBar rear, SteerSafe, 50A SurgeGuard, Eternabond; 2012 Honda CRV AWD
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03-02-2011, 10:50 AM
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#14
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Senior Member
Monaco Owners Club
Join Date: Sep 2010
Location: Alberta
Posts: 271
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Thanks for the replies so far, I was kind of referring to buying new, but I would think they would do just as well at that end to. I have had a little contact with them so far regarding purchasing, but we're still 10 months away from ordering.
Since we're Canadian it will be easier to order setup to come into Canada than try to deal with all the compliance issues when we cross the border.
Will be interesting to see what developes, cause the dealers up here in Alberta like to inflate there MSRPS and don;t like to give proper discounts.
Trap
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