Quote:
Originally Posted by counched out
I understand that the maps used on the Infotainment center (XSG2NA-x) uses the Rand McNally maps and is actually a Rand McNally unit for Rv. Does anyone know if you can buy unlimited map updates for this unit. I see that they offer one but do not if it's for this unit.
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I have one of the first 7inch Truck versions of the Rand McNally GPS. I used it for about a year and a half and decided I wanted to do the lifetime map update. (You get updates of construction activities anytime you want). I went to the site, paid the fee downloaded the file and tried to install it in my GPS. No go, after multiple attempt of following the instructions to the letter and having the transfer fail I contact Rand McNally. The answer I got was that my early unit would not accept a lifetime update and they would be happy to upgrade my unit (for a price). I didn't want to spend almost as much money on a new unit when my current was less than 2 years old and had been used maybe 5 times so I declined. Posted something about it on the Escapees forum and within a few days I was contacted by a customer service rep who resolved my issue in a matter of hours. I now have lifetime map updates and continue to have my initial unit. My suggestion is if you call and the person isn't as helpful as you think they should be ask to speak with someone else. There is probably someone who will know the answer you want to hear and not just the answer they want to give to you. I am happy with my Rand McNally especially with the new features added with the latest update. Fuel management, MPG, Cost per mile and such. Haven't worked with all parts but am liking the ability to enter the information at the time of fill and then can download it into a spread sheet for further evaluation.
Rod
Linear Mode
