Winnebago came thru and Im eating crow

[jdsr]

YES im eating crow. Brian at winnebago has agreed to fix my ac duct(IF its at a reasonable cost)and Im a happy camper. I've been fighting this ac problem since I bought my mh new and I believe the problem was a leaking ac duct that probly started small and has gotten bigger over time. While I was turned down at first another member asked me to try again and I did. YES SIR, my next mh will be a WINNEBAGO. THANK YOU BRIAN AND THANK YOU WINNEBAGO. Now thats customer service. P.s. I will also tell you Winnebago does read these post. He read mine.

[jdsr]

YES im eating crow. Brian at winnebago has agreed to fix my ac duct(IF its at a reasonable cost)and Im a happy camper. I've been fighting this ac problem since I bought my mh new and I believe the problem was a leaking ac duct that probly started small and has gotten bigger over time. While I was turned down at first another member asked me to try again and I did. YES SIR, my next mh will be a WINNEBAGO. THANK YOU BRIAN AND THANK YOU WINNEBAGO. Now thats customer service. P.s. I will also tell you Winnebago does read these post. He read mine.

[John_Canfield]

Yes they do and Bryan is one of those guys that wears a white hat They try real hard to do the right and reasonable thing as you have witnessed.

[Mbl Cndo]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by jdsr:
YES im eating crow. Brian at winnebago has agreed to fix my ac duct(IF its at a reasonable cost)and Im a happy camper. I've been fighting this ac problem since I bought my mh new and I believe the problem was a leaking ac duct that probly started small and has gotten bigger over time. While I was turned down at first another member asked me to try again and I did. YES SIR, my next mh will be a WINNEBAGO. THANK YOU BRIAN AND THANK YOU WINNEBAGO. Now thats customer service. P.s. I will also tell you Winnebago does read these post. He read mine. </div></BLOCKQUOTE>Is that the duct that goes up the back of the RV from the basement a/c to the ceiling? I heard a lot of them have leaks.

[jdsr]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Mbl Cndo:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by jdsr:
YES im eating crow. Brian at winnebago has agreed to fix my ac duct(IF its at a reasonable cost)and Im a happy camper. I've been fighting this ac problem since I bought my mh new and I believe the problem was a leaking ac duct that probly started small and has gotten bigger over time. While I was turned down at first another member asked me to try again and I did. YES SIR, my next mh will be a WINNEBAGO. THANK YOU BRIAN AND THANK YOU WINNEBAGO. Now thats customer service. P.s. I will also tell you Winnebago does read these post. He read mine. </div></BLOCKQUOTE>Is that the duct that goes up the back of the RV from the basement a/c to the ceiling? I heard a lot of them have leaks. </div></BLOCKQUOTE> Yes, thats the supply duct to the basement air

[Higgins]

I am dealing with them now on some issues and they are being responsive to my situation. Though not resolved, I feel that they are working to help me. That is a good thing.

[lthrnk]

Just as a point of information on the basement air. All of the values at the output and return in the coach are right on, but I have noticed a lot of blow under the unit itself on the side of the coach underneath the unit. Is this normal? All else seems to be good.

[smlranger]

lthrnk:

Yes that air blowing is normal under the rig. In fact, if you park in a very dry or dusty site, it will kick up some dust.

[Mbl Cndo]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by smlranger:
lthrnk:

Yes that air blowing is normal under the rig. In fact, if you park in a very dry or dusty site, it will kick up some dust. </div></BLOCKQUOTE>Another point is to raise the bed and the floor in the bed storage area and look under the plywood where the air intake filter in. You'll find a lot of openings that are not covered by the filter. We had to close off those "holes" to ensure air routed properly through the filter.

[jdsr]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by lthrnk:
Just as a point of information on the basement air. All of the values at the output and return in the coach are right on, but I have noticed a lot of blow under the unit itself on the side of the coach underneath the unit. Is this normal? All else seems to be good. </div></BLOCKQUOTE> yes ,the fan blows air underneath the unit. Thats normal. I was talking about the supply duct behind the rear cap.

[marbilupton]

What is Brian's number? I need to talk to him about my leaks. One of which I have been fighting for two years now ever since I bought it new.

[John_Canfield]

Just call Winnebago and ask for Service Administration.

[jdsr]

well I went today to pick up the mh. I thought I would have to pay part of the bill. But to my amazement it was covered in full by winnebago. I will be a winn cust for life. While this probly only cost them 500-1000 dollors its the fact that they cared enough to keep me as a customer to do it. That was probly the smartest 500.00 dollors they have spent because I will be buying another winn in the near future. I would also like to thank camping world in north charleston. They were real pro's and treated me like a customer likes to be treated.

[Foz]

We had our duct work repaired in March @ Lazydays courtesy of Winnie as well! They have come through a few times ofr us...sometimes with some coaxing. Starting to look at new units now...Winnie first!