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Old 07-26-2017, 08:14 AM   #1
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Thumbs down 1 1/2 months into ownership - stain coming off?

Either I missed this in FPU, doubtful as I looked over everything with a microscope, or it could be different lighting but I just noticed the stain appears to be having issues so far only in the crown molding. Warranty item of course but I'm posting for all other new owners to keep this in your FPU/PDI review.
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Old 07-26-2017, 09:04 AM   #2
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Sometimes it seems like different sections of our woodwork are absorbing and/or curing the stain unevenly/ differently as time goes on. We see a few inconsistencies in shine, color, and/or texture that look, to my eye, similar to what you posted. We also did not notice these on PDI.

HTH -
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Old 07-26-2017, 09:36 AM   #3
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It's real wood. That is to be expected.
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Old 07-26-2017, 10:26 AM   #4
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NO, this looks ugly, something is not right! Bad preparation before stain ?
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Old 07-26-2017, 10:49 AM   #5
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It is difficult to see from a photo but this may or may not be a real problem. The wood appears to be cherry. Cherry ages and will ripen (or darken) over time. It is UV light that does this. Different grains and parts of the tree will age differently. Blonde wood in cherry doesn't age the same, neither do strong grain boundaries. I don't think there is a stain on this wood, I think it is a clear coat of something. That could be flaking off but I'm not sure. I would really need to see it in person.

I build cabinets and know a fair amount about wood. In cherry kitchens and furniture it is unusual to see blonde wood including in the piece. Most customers will reject doors and drawers with blonde running in them. Why cabinet companies still release them that way is beyond me . . . I guess some people don't mind it. Our coach is solid cherry and in several places there is blonde running in the wood. I was amazed that Newmar would build it this way or that who ever bought our coach new accepted it with these pieces of wood. I would have asked Newmar to replace these pieces of wood and cabinets at pick up.

So it is good that Neil alerted everyone to this and it should at least be added to the PDI list. You could also run your hand over the surface of the wood. If you feel anything other than a glass texture there could be a problem. Just my 2 cents.
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Old 07-26-2017, 10:56 AM   #6
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Jager is absolutely right with regards to cherry . . . If Newmar tells him this is "acceptable", especially if it has degraded rather than being like this from day one then my opinion of Newmar (been seriously looking at them) will trend distinctly downward. Sorry but one of the things Newmar really "hangs their hat" on is the superior quality of their cabinetry/trim . . . if you advertise a high standard it is important that you meet it. Hoping Newmar steps up on this!
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Old 07-26-2017, 11:06 AM   #7
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Boomertx - Please understand I wasn't saying Newmar wasn't doing right by their reputation. I was explaining how real cherry wood works. Some people don't know this. It could just be the nature of the wood. I would suggest people "not accept" cherry wood with blonde in it as it will certainly age differently. Down the road people get upset that it all doesn't look the same . . . it won't and that isn't Newmar's fault.

However Newmar could have received and used a bad batch of varnish. Maybe it is causing problems. I'm pretty sure they will stand behind their product. I have no reason to believe they won't.
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Old 07-26-2017, 11:13 AM   #8
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Jager, I think we are on parallel, non converging paths here . . . I absolutely AGREE with what you are saying but to have the wood "age" this quickly, 1.5 months per OP, tells me there is something "odd" going on. I'd love to see a larger pic but what I can see is unsightly at best. I also believe Newmar should and probably will step but wood "quality" issues can be a thorny subject.

Have a great day!!!!
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Old 07-26-2017, 11:24 AM   #9
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Sorry, I should have mentioned this too . . . The aging effects in Cherry are front end loaded. That is to say you will see the greatest change early in life. The amount of color change (deepening or richer color) will decrease over time. The color change will saturate over time. This is also directly proportional to the amount of UV light that hits it also. Also, cherry isn't the ONLY wood that does this . . . but it is the most dramatic change. As I mentioned, most builders (and customer) will reject certain cherry cabinets, doors, drawers, etc . . . that have any blonde in them.

A piece of real cherry in direct sunlight will age a pretty good amount ion 6 weeks. Again, that may or may not be what Neil's problem is. I'm not sure. It could also be poor varnish or a bad batch. Not really sure.

Yes, wood issues are thorny . . . been there, done that too. I would allow Newmar the opportunity to inspect it and make it right. That is all I'm saying. Compared to other brands of RVs I've owned . . . they are way, WAY better at support after the sale.

And you have a great day too!
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Old 07-26-2017, 08:49 PM   #10
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Jager is spot on about cherry. Built a few pieces in cherry. The "blond", at least where I come from is called sap wood. Different mosture/sap in this part. You can stain it and it looks good for about a month or two depending on how much sun it gets.

Some folks let cherry "age" in sunlight for up to a year before staining. My guess is that Newmar uses wood thats just off green (new out of the kiln).

Each piece of wood takes stain differently. A craftsman knows how to match wood with simular staining properties. In my experience cherry is one of the harder to do this with.

I would have Newmar replace (you sound like that is what you are planning). If you can have someone who knows wood working look at what they install they may be able to tell you if the stain will stay uniform.

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Old 07-27-2017, 09:48 AM   #11
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From the photo you can't really tell how bad it is or if it is just where the grain shows variation. But like said it is real wood, and real wood will soak up stain in different variations. That doesn't look bad to me, and I would worry more about the fix making things worse. Some things just aren't worth messing with.
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Old 07-27-2017, 09:52 AM   #12
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It is bad, and if needed Newmar should treat their wood long before it goes in any coach otherwise we'll all be returning for fixes and that's not an option. It sounds like it's not common. I posted this pic to make people aware and look at the wood in good lighting during their inspections. It is unacceptable and something fortunately that could be fixed by a dealer vs. having to return to the factory for repair.

FYI - if you click the image posted you'll get a larger version of it.
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Old 07-27-2017, 11:43 AM   #13
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Neal, if you don't mind telling what selection of cabinets/wood did you make when ordering your CS? Seems the same std selections are available on the Bay Star unless you did a special on the cabinets. Thanks.
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Old 07-27-2017, 11:45 AM   #14
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Maple I think it's called Ventana 4037. I'm sure this situation is rare and I wouldn't worry - just check the wood over in good lighting.
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