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03-18-2019, 05:10 PM
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#1
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Senior Member
Join Date: Nov 2010
Posts: 274
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2019 kitchen slide not working!!
Came in for a few weeks before we leave again, parked the rig in the pole barn with 50 amp service and decided to put the kitchen slide out. Well it moves about 2 inches then stops, will come back in but will not move more than 2 inches out. Called Newmar and they told me to try and rebut the slide by going thru a disconnect from the 12 volt system. Well it didn't work and they told me the only other option was to take the MH to a dealer for service. Have any of you had this problem and can you offer any advice?
__________________
Bill and Alice
2000 Winnebago (sold); 2005 Tiffin Phaeton(sold)
2008 Phaeton (sold) ; 2017 Newmar 4037; 2019 Dutch Star 4369(last one) 
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03-18-2019, 05:33 PM
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#2
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 13,599
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Hi taratiffin,
Have not had your problem. Consider trying a different controller card. Swap with another slide.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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03-18-2019, 07:36 PM
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#3
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Apr 2017
Posts: 471
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Quote:
Originally Posted by taratiffin
Came in for a few weeks before we leave again, parked the rig in the pole barn with 50 amp service and decided to put the kitchen slide out. Well it moves about 2 inches then stops, will come back in but will not move more than 2 inches out. Called Newmar and they told me to try and rebut the slide by going thru a disconnect from the 12 volt system. Well it didn't work and they told me the only other option was to take the MH to a dealer for service. Have any of you had this problem and can you offer any advice?
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When you attempted to reboot the system, did you do it by turning off the chassis battery in the rear, passenger side bay?
__________________
Renee (and Alfie & Sophie, Coton du Tulears)
2022 LA 4551
2017 GMC Yukon Denali
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03-18-2019, 07:39 PM
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#4
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Jun 2011
Location: Texas
Posts: 6,427
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Quote:
Originally Posted by ARD
When you attempted to reboot the system, did you do it by turning off the chassis battery in the rear, passenger side bay?
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X2...do this after you use the disconnect by door.
After you turn off the one back at the chassis battery, wait 30 seconds, then turn it back on.
Finally turn the house battery back on and try the slides.
__________________
2022 London Aire 4551 * 2022 GD Imagine 2800BH * 2021 RAM 3500 DRW * 2020 Wrangler
NHSO (Newmar Hoot, Sevierville Original)
Kindness Matters
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03-18-2019, 08:12 PM
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#5
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Senior Member
Join Date: Nov 2010
Posts: 274
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Newmar had me first unplug from shore power, then turn off the inverter, then turn off the 12 volt disconnect by the door and wait 1 min. Then turn everything back on and try the slide. This didn't fix the problem. Will try something else since DW and I are booked into Buckhorn in a few weeks. Thanks
__________________
Bill and Alice
2000 Winnebago (sold); 2005 Tiffin Phaeton(sold)
2008 Phaeton (sold) ; 2017 Newmar 4037; 2019 Dutch Star 4369(last one)
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03-18-2019, 08:20 PM
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#6
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Jun 2011
Location: Texas
Posts: 6,427
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Quote:
Originally Posted by taratiffin
Newmar had me first unplug from shore power, then turn off the inverter, then turn off the 12 volt disconnect by the door and wait 1 min. Then turn everything back on and try the slide. This didn't fix the problem. Will try something else since DW and I are booked into Buckhorn in a few weeks. Thanks
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The chassis disconnect step was missing, and is a required step for a full reboot.
__________________
2022 London Aire 4551 * 2022 GD Imagine 2800BH * 2021 RAM 3500 DRW * 2020 Wrangler
NHSO (Newmar Hoot, Sevierville Original)
Kindness Matters
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03-19-2019, 07:19 PM
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#7
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Senior Member
Join Date: Nov 2010
Posts: 274
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Went back today and tried the reboot with the chassis battery included this time. Still no luck. Guess I will wait till my Nappnee appointment the end f May.
__________________
Bill and Alice
2000 Winnebago (sold); 2005 Tiffin Phaeton(sold)
2008 Phaeton (sold) ; 2017 Newmar 4037; 2019 Dutch Star 4369(last one)
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03-19-2019, 07:45 PM
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#8
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Jun 2011
Location: Texas
Posts: 6,427
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Quote:
Originally Posted by taratiffin
Went back today and tried the reboot with the chassis battery included this time. Still no luck. Guess I will wait till my Nappnee appointment the end f May.
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Sorry, I was really hoping that would do it for you.
__________________
2022 London Aire 4551 * 2022 GD Imagine 2800BH * 2021 RAM 3500 DRW * 2020 Wrangler
NHSO (Newmar Hoot, Sevierville Original)
Kindness Matters
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