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05-28-2015, 10:24 PM
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#15
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Senior Member
Join Date: May 2014
Posts: 3,059
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Well everyone has pretty much told you everything to expect from Tom. I met Tom on a whim, as one dealer upset us so much after we had a great deal all worked out on a Tiffin, and we walked out. We knew nothing about the Newmar's and I left a message for Tom to call me with a quote. One phone call and I knew this was the kind of person I wanted to deal with, they don't come any better than Tom. Tom actually gave us a better deal than the Tiffin, and we got a better MH with more options. We are so glad we went there.
We drove out to meet with Tom and he sold us on the Newmar the first day, we just couldn't decide what we wanted between 3 models. In about a months time we drove there (80 miles one way) about 5 times and met with Tom. He was always patient, and answered all our questions with no hesitation. We bought ours on a handshake and a week later we had our MH. Everything Tom told us has been accurate from how the deal went to how the MH performs. He is the most trustworthy guy I've ever met, and that doesn't come easy for me being a retired Police Captain. You could just give him your checkbook and let him write the amount he needs without question.
Once you buy from Tom you will never look for another dealer again. If we ever upgrade, which I doubt as Tom really helped guide us to what worked best for us we will buy from Tom. No worries about him not having a workshop, we have had some minor issues and adjustments needed and Tom made sure they were handled quickly and correctly. We took our MH home the same day.
__________________
Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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05-28-2015, 10:52 PM
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#16
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Senior Member
Newmar Owners Club
Join Date: Oct 2014
Location: Seattle, WA
Posts: 374
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We ordered from Tom, and will pick up in a couple short weeks. I don't have much to add beyond what's been said here already. He was competitively priced, responsive to all inquiries, and no "used car" BS.
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05-28-2015, 11:45 PM
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#17
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Senior Member
Join Date: Mar 2015
Posts: 2,813
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We read about Tom Lindstrom on this forum. We had been doing our research for about 1.5yrs and had narrowed it down to Newmar. After a 4hr drive from our house, we arrived at his lot. What a huge difference in treatment between this dealership and all of the others that we visited. It was no pressure, honest, knowledgeable, and respectful. That was summer of 2014. In January 2015 we ordered our coach from Tom. During that time lag, Tom answered my frequent emails and calls. Not once did he call us trying to close a deal.
Our coach went into production yesterday. We will take factory delivery in August. Therefore we are not in the market to purchase another. That said, if we do decide to purchase another coach in the future, our dealer will be Tom Lindstrom.
2015 Newmar Ventana 3636 (in production), Cummins ISB,
2014 JKU Wrangler, SMI AF1, Blue Ox Baseplate and Tow Bar
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05-28-2015, 11:56 PM
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#18
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 23,931
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We live in Moorpark and bought from Tom. Great guy! I stop by often and hang out for a few minutes.
I printed a copy of the NADA value of my trade and then wrote a number on the back of the page figuring what a reasonable trade in should be and new coach price. When the deal was done, we were $500.00 apart on what I estimated the OTD should be. What a great experience.
__________________
Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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05-30-2015, 09:31 PM
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#19
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Junior Member
Newmar Owners Club
Join Date: Jan 2015
Posts: 9
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We recently took delivery of a new 2015 Ventana 4002 that we ordered through Tom. He was great to work with: spent lots of time with us back when we were only considering a Newmar coach, lots of time going over options and specs when we placed the order, and has continued to give good service "after the sale". We've had a few problems with the coach and he has continued to give us great support. So far, I have nothing but good things to say about Mr. Lindstrom!
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05-30-2015, 10:53 PM
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#20
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Mar 2010
Location: Mission Viejo, CA
Posts: 804
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I bought my 2009 Safari Simba from Tom and team (Brandon/Coach) and I'm now a very happy owner of a 2015 DS4018 that I ordered through Tom. Tom will be carrying the higher end Newmar models sometime in the future and we joke that I'll be back for my London Aire. :-)
I've been to many of the large SoCal RV dealerships and the treatment is night and day. Give Tom the opportunity to earn your business...you won't regret it.
__________________
2015 Newmar Dutch Star - 4018 (ISL 450hp)
2012 Jeep Wrangler Sahara Unlimited
Cody (Australian Shepherd puppy)
Zoey and Shelby (Pembroke Welsh Corgis)
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05-31-2015, 11:45 AM
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#21
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Senior Member
Join Date: Jan 2014
Posts: 167
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What kind of percentage off of MSRP are people getting from Tom Linstrom RV? Just curious as the wife and I are looking at the Ventana line. Thanks for any input Robert.
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05-31-2015, 12:04 PM
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#22
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Member
Join Date: Sep 2013
Posts: 87
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Quote:
Originally Posted by Freestyle21
What kind of percentage off of MSRP are people getting from Tom Linstrom RV? Just curious as the wife and I are looking at the Ventana line. Thanks for any input Robert.
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Call him and ask.
__________________
Clyde
2015 Dutch Star 4018
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05-31-2015, 12:14 PM
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#23
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Senior Member
Join Date: Jan 2014
Posts: 167
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Quote:
Originally Posted by clydekilgore
Call him and ask.
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I would think the masses would be more honest. And they are closed on Sunday and Monday's
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05-31-2015, 12:26 PM
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#24
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Member
Join Date: Sep 2013
Posts: 87
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Quote:
Originally Posted by Freestyle21
I would think the masses would be more honest. And they are closed on Sunday and Monday's
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I'm sure supply/demand still works. Yesterday's price may not be today's price. It may be lower or higher.
I was very surprised at the price Tom quoted me. I can say it was at the high end of what I was hoping for. As I don't generally like sales pressure, I was not even tempted to try to get him to a lower price.
He advertises a low overhead dealership and has few employees, one of the other dealerships I dealt with claimed that they could not match his discount.
You can also email him (or fill out the form on his website). He has responded to me on a Monday so give him a try.
I very seldom tell anyone what I paid for anything, most likely its what I observed by my parents.
__________________
Clyde
2015 Dutch Star 4018
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05-31-2015, 12:45 PM
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#25
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Senior Member
Join Date: May 2014
Posts: 3,059
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I agree Tom will get you the best price with no haggling. When he gave us our price he was about $6000 less that the closest other quote we got. He is so honest you really feel good about his quote and don't feel like you have to play the haggling game as he is straight up with you.
To depend on previous % discounts he has given is not fair to Tom as he has to consider his prices based on todays demands and what he has in stock, or how the factory is for ordering. You don't need to play games with Tom as he is not that kind of dealer, he gives you a price and then you make the decision, based on what others are offering. He doesn't keep bugging you or calling you once he has answered your request and waits for you to get back to him. He does return calls and emails on Mondays even though he is closed.
__________________
Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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05-31-2015, 03:01 PM
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#26
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Senior Member
Join Date: Jan 2014
Posts: 167
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Quote:
Originally Posted by Mike and Cha
I agree Tom will get you the best price with no haggling. When he gave us our price he was about $6000 less that the closest other quote we got. He is so honest you really feel good about his quote and don't feel like you have to play the haggling game as he is straight up with you.
To depend on previous % discounts he has given is not fair to Tom as he has to consider his prices based on todays demands and what he has in stock, or how the factory is for ordering. You don't need to play games with Tom as he is not that kind of dealer, he gives you a price and then you make the decision, based on what others are offering. He doesn't keep bugging you or calling you once he has answered your request and waits for you to get back to him. He does return calls and emails on Mondays even though he is closed.
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Thank you for helping I've been dealing with another dealership and it a complete cluster. I was not asking for people's price they paid.
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05-31-2015, 08:15 PM
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#27
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Senior Member
Newmar Owners Club
Join Date: Oct 2011
Location: On the road.
Posts: 1,432
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Quote:
Originally Posted by clydekilgore
You can also email him (or fill out the form on his website). He has responded to me on a Monday so give him a try.
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I filled out the contact form on the website. No response.
__________________
John & Diann
2014 Dutch Star 4364
2016 Ford Edge Sport
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05-31-2015, 08:30 PM
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#28
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Senior Member
Join Date: Sep 2010
Posts: 4,512
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Tom Lindstrom RV is closed on Sunday and Monday. You will be contacted by Tom soon.
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