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Smile Atwood Leveling Jacks
Old 03-30-2010, 04:49 PM   #1
DLane is offline
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I have a 2007 Ventana with ATtwood electric Leveling Jacks. Recently I was unable to raise on jack in the retract all mode and would like to know if anyone else has had this problem.

I was able to raise the jack by putting the coach in gear since I had read this was a safety feature. After continuing to have this problem, I spoke to Attwood and was told the control board was stuck in an alarm mode. The solution that seems to have worked was to raise the jack in question manually (used an electric drill with 1/2 inch socket attached). After raising it about an inch, I was able to operate it manually from the panel even though I still had an alarm condition (two blinking lights on the touch pad in the position of the jack in question). I then was told by attwood to raise the jacks manually and then to set them by using extend all (not auto). AFter this, I manually leveled the coach and then went through the level reset procedure. This seems to have worked which I will confirm tomorrow when I leave the park I am currently staying in.

I have heard some comments that Attwood jacks have a lot of problems and that Tiffin removed them from their Phaeton coaches in a recall at no cost to their customers. Has anyone had any experience like this with Attwood jacks or any general comments about this topic?

Thanks, Don

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Old 03-30-2010, 05:23 PM   #2
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You might ask your question on the Tiffin thread at Tiffin Motorhomes Owners Forum - iRV2 Forums I have Atwoods and have not heard about any systematic replacement, although we did have a jack fail that was replaced without an issue. Tiffin is now using only HWH's on the Phaeton and higher end coaches as far as I know. I don't know about their other coaches.

John

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Old 03-31-2010, 05:45 AM   #3
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I called Bob Tiffin last year and told him I had trouble with my Atwood jacks. I asked him if they would replace my Atwoods with HWH. He said "we don't do that". He then told me to come to Red Bay and he felt sure they could fix any problem I had. I did and they did. At no cost.
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Old 03-31-2010, 06:40 AM   #4
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I've heard about Bob Tiffin's involvement, attitude, and cooperation. Another reason for his company's success.
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Old 03-31-2010, 03:52 PM   #5
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On a whim I called HWH and asked them what they would charge to put a set of their jacks on our 40' Allegro Bus. The estimate came to just over $5000.

John
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