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11-20-2019, 02:53 PM
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#1
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Senior Member
Join Date: Oct 2015
Location: Apex, NC
Posts: 214
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Awning will not open
I have a 2012 Bay Star with a Dometic WeatherPro power awning. We used it last weekend for the first time since last spring, and everything worked well except the awning, which would not open. I have tried both the rocker switch in the coach and the remote. The LEDs on the control box down in the basement are on, so the unit is getting the proper amount of power, and when I use the remote while listening to the control box I can hear a click when I depress the open or close buttons. I can also hear a click when standing on a ladder next to the right side of the awning near the roof as I hit the remote buttons. That is where the motor is located. Nothing seems to be obstructing the awning, so I'm stumped. Any ideas what else I can check?
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2012 Newmar Bay Star 2901, CHF, Roadmaster Steering Stabilizer, 2009 Honda CR-V toad.
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11-20-2019, 02:56 PM
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#2
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Senior Member
Join Date: Oct 2004
Location: Toronto , Canada
Posts: 573
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I think depending on the outside temperature the awning will not open ie: too cold outside
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2016 Newmar Canyon Star 3710 , 26,000 lbs chassis Ford V-10
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11-20-2019, 03:08 PM
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#3
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Senior Member
Join Date: Oct 2015
Location: Apex, NC
Posts: 214
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Quote:
Originally Posted by tvp
I think depending on the outside temperature the awning will not open ie: too cold outside
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That's true, but it is 58 outside today and it won't open. Also, I've tried it with and without the wind sensor on, and it does not open.
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2012 Newmar Bay Star 2901, CHF, Roadmaster Steering Stabilizer, 2009 Honda CR-V toad.
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11-20-2019, 04:58 PM
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#4
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Senior Member
Join Date: Jan 2018
Location: Capistrano Beach, California
Posts: 4,465
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I have the same awning. My control box in the basement has open/close buttons on the underside. If yours does, have you tried those?
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Larry, Eileen, and Finley
2004 Alpine 36FDDS
Third motor home, first Alpine, no need for another.
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11-20-2019, 06:26 PM
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#5
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Senior Member
Join Date: Oct 2015
Location: Apex, NC
Posts: 214
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Just went out and looked, and mine does not have any buttons on the underside of the control box, so I can't give that a try. But thanks for the suggestion.
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2012 Newmar Bay Star 2901, CHF, Roadmaster Steering Stabilizer, 2009 Honda CR-V toad.
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11-20-2019, 08:00 PM
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#6
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 24,079
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Is the coach plugged in? Your batteries my be low and causing the unit not to operate. Try pushing the battery merge switch and operate the awning remote at the same time.
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Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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11-20-2019, 08:34 PM
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#7
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Senior Member
Freightliner Owners Club
Join Date: Aug 2010
Location: IOWA
Posts: 549
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Quote:
Originally Posted by Dutch Star Don
Is the coach plugged in? Your batteries my be low and causing the unit not to operate. Try pushing the battery merge switch and operate the awning remote at the same time.
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Just curious, what is the battery merge switch, the battery boost start switch? Thanks
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Loren - Sarah & Sammy the Flying Sheepadoddle
2023 Dynamax 28SS Ram
2023 F 150 Tremor
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11-20-2019, 09:23 PM
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#8
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 24,079
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The battery merge switch can be called the boost switch. Technically, it merges (connects) the two battery banks together when one is low, giving you extra battery power when needed.
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Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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11-21-2019, 10:59 AM
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#9
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Senior Member
Join Date: Oct 2015
Location: Apex, NC
Posts: 214
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The awning does not work when plugged into shore power or just on battery. The battery voltage measures 12.6, so I doubt using the merge switch will help, but I'll give it a try. If it works, I'll post the result.
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2012 Newmar Bay Star 2901, CHF, Roadmaster Steering Stabilizer, 2009 Honda CR-V toad.
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11-21-2019, 05:26 PM
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#10
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Senior Member
Join Date: Jun 2015
Posts: 1,077
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Quote:
Originally Posted by dmholt
The awning does not work when plugged into shore power or just on battery. The battery voltage measures 12.6, so I doubt using the merge switch will help, but I'll give it a try. If it works, I'll post the result.
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If you can hear the motor, it may be jammed with debris. -Paul
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2017 Ventana 4369
towing a 2013 Honda CRV
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11-22-2019, 04:07 PM
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#11
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Moderator Emeritus
Nor'easters Club Workhorse Chassis Owner iRV2 No Limits Club
Join Date: Oct 2004
Posts: 30,785
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I would say do a Newmar search for your problem and you will get these many results, if you have not heard the motor running when pushing your buttons you may have a loose wire connection up near the motor location.
Newmar search is in this link.
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Linear Mode
