I have had the relay the BIRD uses to connect the chassis batteries to the coach batteries go bad twice. The first time the engine would not charge the coach batteries, the second time the coach would not charge the chassis battery. Both the BIRD and the relay were replaced once under warranty. I ended up replacing the relay with a much heavier-duty one (the original one was good for 100A continuous, the new one is rated for 200A continuous). I have not had a problem with charging in either direction since I replaced it

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Here's a link to the one I used. I did have to rework the buss bar that connected it with the battery disconnect relay, but I have a Gas Puller so YMMV.
http://www.stancor.com/wrdstc/pdfs/C.../Pg_056_57.pdf
I chose the 15V coil as the max rated voltage on the 12V coil was 110% of 12V = 13.2V and my batteries spend most of their time at 13.5V float voltage, they are plugged into a good 3 stage charger all the time. This could cook the 12V coil due to overvoltage (note the warning at the bottom of the first page).
The actual part number I used was 586-108111, catalog number 586-903 bought from onlinecomponents.com for $44 plus shipping.
Good luck!
Stewart