Community Forums

Iron Man · 01-31-2010, 03:09 PM

We have several Hehr windows fogging up. We had the big driver’s window replaced last year at Newmar. That window is now fogging up. I have talked to several Newmar owners (07-09 Essex and Mountain Aire) who had been battling the same problem. Some owners have had ALL windows replaced and several replaces on the second go around. When I talked to Newmar they told me warranty work had a 90 day warranty or the original warranty (which ever was the longest). They acted like my issue was an isolated incident. I am just curious if others are having the same problem with their windows. I noticed on other forums that Hehr was replacing windows the owner paid for the labor. I haven't talk to them yet, it’s next on my list.
So if you had to issue or are having the issues speak up

Dav5942 · 02-01-2010, 06:21 AM

Yup, we've got four after 4 years. Will try the repair shop near Tampa(name escapes me at the moment) sometime soon, where success rate has been good-many recommendations.

"007" · 02-01-2010, 11:16 AM

Checked my 7 year old glass windows and found them made by CREATION INC., never had a problem with them seal wise or operation wise.
There is not much information about them and not sure still in business but there is a phone number.

cwg · 02-01-2010, 06:38 PM

Our 07 Essex had most of the windows fog up; some within the warranty period and some out of warranty. The last windows which became opaque were resolved as this: the manufacturer agreed that there had been a problem and Newmar contacted them, although out of warranty. The windows were replaced for free, but I agreed to pay for the shipping costs from Newmar to Florida, and also paid the labor to install them. I felt it was a reasonable resolution.

Anyone acting on behalf of Newmar who seemed to think it was an isolated problem was being disingenuous or very uninformed because it has long been a known manufacturing defect. Good luck.

a k · 02-02-2010, 09:23 AM

I've got two fogged now. Have a glass company I work with said they could repair it. They said glass is only about 20 or 30 bucks a sheet.

Luv2go · 02-02-2010, 09:59 AM

None fogged so far, all the double-pane windows are Hehr. Our coach was built in Feb. 2008. Time will tell...

BTW, here's a link to someone who repaired his fogging double-pane windows: House repairs & fixes… Looks like lots of work, but may be cheaper then replacing them if it's on your dime.

Stewart