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Old 08-17-2019, 11:13 PM   #1
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Help getting main awning to retract

Breaking camp at the races tonight and main awning will not retract. Can't locate fuse panel to check fuse. Did read manual and said there was a manual override to close awning, couldn't find it after getting on roof. Any help or ideas are appreciated.
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Old 08-18-2019, 03:17 AM   #2
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Mine has a rubber plug in the plastic housing that covers the motor on the end of the awning arm. Remove the plug and the head of the nut is right there in view.
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Old 08-18-2019, 04:25 AM   #3
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My awning has two electric contact buttons on the outside of the motor head where you can put an external battery source. Using battery jumper cables and car battery or such ( I think the draw will be about 10 amps ) will make the motor run. Second option you can pop out the up/down switch and do it there. The switch is a DPDT center off switch ,,,you'll see the wires coming in and out , just put your jumper battery on the jumper wires going to the awning. Not a difficult process.

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Old 08-18-2019, 10:16 AM   #4
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I just ran into an issue with our front awning. Tried to deploy when arriving at a CG, but it wouldn't move. Called Girard and the tech said it was probably the motor cutting out on thermal overload. I had just adjusted the "in" limit, and had it too tight. The motor would keep trying to run past the store point, overheat, and kick out. When it cooled, it would try to run in again and kick out again. I readjusted the in limit and everything works fine now.
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Old 08-18-2019, 11:34 PM   #5
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OP here, ended up getting on ladder to take end cap off and moved arm while my buddy activated the retract button and awning started coming in. Still really don't know what the cause was, but was able to hit the road and make it home.
Thanks for the responses.
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Old 08-19-2019, 07:46 PM   #6
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Glad it worked out well for you and thanks for letting us know how it went.
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Old 08-20-2019, 11:07 AM   #7
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I had this issue when I left the awning out and it got soaking wet from a rain shower. I had wife push the retract button and I assisted with a stick\broom or something(can't remember what) and helped it retract. Been working fine ever since. Called support and they told me that I should not leave it out during a rain shower. Which makes me think, is it only good for shade, and not a rain cover....dah!
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