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02-22-2009, 04:39 AM
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#1
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Senior Member
Join Date: Sep 2007
Location: PA and MT
Posts: 169
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Do any of you know roughly how far in advance a person should be scheduling an appointment at the factory for warranty service these days?
I have a 2008 Kountry Aire 5th wheel and would like to get it to the factory sometime before the end of my warranty, which runs until mid-May 2010. However, I am somewhat constrained as to when I can take it to the factory since the Kountry Aire is in MT, and I am now in PA, and I don't want to have to tow in snow.
Thanks.
John
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02-22-2009, 05:00 AM
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#2
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Senior Member
Newmar Owners Club
Join Date: Apr 2007
Location: Panama City, FL
Posts: 139
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The last three years that I have been at the factory I have been told at least six months. I would imagine it might be considerably shorter in the present economy. I would give them a call and get the info first hand.
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Wayne H. & Nixie Miller
2006 Newmar Dutch Star 4027
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02-22-2009, 06:04 AM
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#3
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Community Moderator
Nor'easters Club Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2004
Location: Salisbury,Ma. 01952
Posts: 13,606
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I was able to get a early service date on a cancelation day after EASTER in 2006. 
You have to call to find out.
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02-22-2009, 06:22 AM
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#4
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Senior Member
Newmar Owners Club
Join Date: Sep 2006
Location: Edgewater, NJ-Now touring the USA
Posts: 926
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Now that most of the 3 year warranties have expired the long wait to get work done is a lot sooner.
Again call the factory as they are the only the ones who can give you a time frame.
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2005 KSDP 3910-----2007 Jeep Liberty
THE MIND IS LIKE A PARACHUTE, IT MUST BE OPEN TO WORK
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02-23-2009, 02:19 AM
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#5
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Senior Member
Newmar Owners Club
Join Date: Dec 2007
Location: Fulltime Various
Posts: 1,730
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Hi John: FWIW, we just (a couple days ago) called and got an appt. for May 18th. If you're leaving PA headed for MT, give em a call now and set up a convenient time. Ya probably won't have to worry about towing in snow if ya can get a late April, or a May appt. BUT,.....ya never know!! Steve & Lynette
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08 EX 4502/500 Cummins/Spartan/05 Honda Element
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02-23-2009, 02:34 AM
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#6
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Member
Join Date: Oct 2006
Posts: 47
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I always called in Jan for my summer appointments.
Now, with the one year warranty on many units and the cut back to 4 days a week and scaled back work force, who knows.
I would still give yourself plenty of room for appointment.
call Phil or email him, he will set up an appointment for you.
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bill, linda, chase, cary, carlie
and in spirit, chance.
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02-23-2009, 02:47 AM
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#7
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Member
Join Date: Aug 2007
Posts: 31
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jurzbill
Who is Phil and what are his numbers? I need to get in for my 2009 Ventana this summer.
Thanks,John
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2009 Newmar Ventana 4333. 
2007 Honda CRV AWD w/Roadmaster All Terrain towbar and baseplate. Fulltimers.
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02-23-2009, 03:28 AM
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#8
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Community Administrator
Newmar Owners Club
Join Date: May 2000
Location: Newark, DE
Posts: 13,893
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Phil Stilly schedules non-highline service appointments.
800.731.8300 x 3195
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Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, '07 DSDP, '11 Virtual RV

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02-23-2009, 03:30 AM
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#9
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Member
Join Date: Aug 2007
Posts: 31
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Dirk
Thanks for the reply.
John
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2009 Newmar Ventana 4333. 
2007 Honda CRV AWD w/Roadmaster All Terrain towbar and baseplate. Fulltimers.
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02-23-2009, 05:28 AM
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#10
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Senior Member
Join Date: Jul 2007
Location: Labelle,FL Riverbend MC Resort
Posts: 148
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I belive that Phil Stilley schedules all service appts including high line,he did for me.! Frank
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2007 EXDP 4104 ISM-500 41' NKK 17453 L FMCA 387671
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02-23-2009, 05:48 AM
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#11
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Senior Member
Join Date: Sep 2007
Location: PA and MT
Posts: 169
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Thanks everyone for you replies. I'll call Phil and take it from there. I knew I had to call for an appointment but this gives me some idea about the leadtime.
John
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02-24-2009, 02:49 AM
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#12
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Senior Member
Newmar Owners Club
Join Date: Dec 2007
Location: Fulltime Various
Posts: 1,730
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Hey John (MT flyfisher): As an old "flyfisher" from Northern Minnesota, I'd LOVE to hear about fishing Montana. Have read numerous articles but was wondering where YOU might suggest. I've beat around the Clark Fork a bit, but that's all I know. Steve
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08 EX 4502/500 Cummins/Spartan/05 Honda Element
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02-24-2009, 12:55 PM
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#13
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Senior Member
Join Date: Sep 2007
Location: PA and MT
Posts: 169
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Steve -
We stay at Yellowstone's Edge RV Park, which is right on the Yellowstone River, 35 miles north of Yellowstone Nat'l Park. We moved all over the NW US and Canada for several years chasing fish, before settling there. In our opinion, it is the best RV park in MT. They have a website, and a webcam that you can operate yourself to see what the RV park, river, mountain scenery, etc. looks like if you're interested - but it is a bit barren there this time of the year. The site is: mtrv.com
I also keep a drift boat and other toys there year round, and from June to October I'm fishing on the Yellowstone, or other places practically every day.
We had been staying in Missoula for a week or 2 every year when we were moving from place to place, and then I often floated and fished the Clark Fork. I've been going to Montana for over 30 years so I've been on most of the better known rivers and lakes, and many lesser known ones, many times over the years.
As far as suggestions, a lot would depend on your interests and capabilities. As I'm sure you know, a lot of the better fishing on the bigger rivers like the Clark Fork, are best suited to floating the river in a boat or raft. If you want to PM me and let me know what types of places interest you, perhaps I can give you some places to think about.
John
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02-24-2009, 04:10 PM
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#14
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Senior Member
Join Date: Apr 2007
Location: South Jersey
Posts: 249
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Hi John,
We made an appointment last week and got April 14 and that was because I could not go in March.
Thanks, Daryl
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2008 MADP 4521
2009 Infiniti G37S Coupe
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