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Old 09-21-2013, 10:01 AM   #1
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Hwh touch pad issue

HWH Touch Pad

If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract

My problem is the LEFT button not working, but the RIGHT button does so cant level side to side

Is that an issue with the Touch Pad?

Is there a fix, or ????

Any help appreciated

Thank you
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Old 09-21-2013, 10:45 AM   #2
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Quote:
Originally Posted by reed1950 View Post
HWH Touch Pad

If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract

My problem is the LEFT button not working, but the RIGHT button does so cant level side to side

Is that an issue with the Touch Pad?

Is there a fix, or ????

Any help appreciated

Thank you
Sounds like the pad. I would start out by removing the pad and checking the wires, maybe just dirt or a wire touching. Also if you go to HWH website their are trouble shooting guides for every system, that may help also.
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Old 09-21-2013, 02:07 PM   #3
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When mine started acting up as yours, I found by pressing the left pad for a long time it would work.. I replaced the touch panel and all is now go. I had to use an RV shop to order the part as HWH was 2 weeks behind in the parts Dept. getting back to non shops.
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Old 09-21-2013, 05:36 PM   #4
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Originally Posted by Ronnie Bledsoe 2006 Dutchstar 43' View Post
When mine started acting up as yours, I found by pressing the left pad for a long time it would work.. I replaced the touch panel and all is now go. I had to use an RV shop to order the part as HWH was 2 weeks behind in the parts Dept. getting back to non shops.
HWH Replacement Parts - Stuart's Services

faster than HWH and good service
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Old 09-22-2013, 09:09 PM   #5
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Had ours rebuilt at the factory for the princely sum of $22.50. If you are not in a hurry I would call them and see if I could send it to them for testing a repair. Our unit replacement cost would have been $160.00. We had all of our 11 year old springs replaced and now retraction time is 45 seconds or less.
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Old 09-23-2013, 04:39 AM   #6
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I just replaced the panel and that fixed it.
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Old 09-23-2013, 09:10 AM   #7
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Quote:
Originally Posted by reed1950 View Post
HWH Touch Pad

If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract

My problem is the LEFT button not working, but the RIGHT button does so cant level side to side

Is that an issue with the Touch Pad?

Is there a fix, or ????

Any help appreciated

Thank you
Get in touch with HWH and send the touch pad in for repair. Cheap fix that will probably take care of your problem.
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