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09-21-2013, 10:01 AM
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#1
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Member
Join Date: Mar 2012
Posts: 38
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Hwh touch pad issue
HWH Touch Pad
If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract
My problem is the LEFT button not working, but the RIGHT button does so cant level side to side
Is that an issue with the Touch Pad?
Is there a fix, or ????
Any help appreciated
Thank you
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09-21-2013, 10:45 AM
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#2
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Senior Member
Newmar Owners Club
Join Date: Apr 2012
Location: Diamondhead, MS
Posts: 665
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Quote:
Originally Posted by reed1950
HWH Touch Pad
If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract
My problem is the LEFT button not working, but the RIGHT button does so cant level side to side
Is that an issue with the Touch Pad?
Is there a fix, or ????
Any help appreciated
Thank you
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Sounds like the pad. I would start out by removing the pad and checking the wires, maybe just dirt or a wire touching. Also if you go to HWH website their are trouble shooting guides for every system, that may help also.
__________________
Charlie, Jackie
w/Lucy the Dog & Jack the Cat
2008 Newmar Mountain Aire 4529
NHSO
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09-21-2013, 02:07 PM
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#3
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Senior Member
Join Date: Oct 2006
Location: Manteca, Ca
Posts: 1,373
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When mine started acting up as yours, I found by pressing the left pad for a long time it would work.. I replaced the touch panel and all is now go. I had to use an RV shop to order the part as HWH was 2 weeks behind in the parts Dept. getting back to non shops.
__________________
"Piddln"
2008 Jeep Sahara '4Dr"
Ronnie Bledsoe
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09-21-2013, 05:36 PM
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#4
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Senior Member
Newmar Owners Club
Join Date: Jun 2010
Location: New Brunswick CANADA
Posts: 688
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Quote:
Originally Posted by Ronnie Bledsoe 2006 Dutchstar 43'
When mine started acting up as yours, I found by pressing the left pad for a long time it would work.. I replaced the touch panel and all is now go. I had to use an RV shop to order the part as HWH was 2 weeks behind in the parts Dept. getting back to non shops.
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HWH Replacement Parts - Stuart's Services
faster than HWH and good service 
__________________
2006 Dutch Star DP 400 ISL-AutoMotion Shades
Spartan Chassis
Norcold out (1 more)
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09-22-2013, 09:09 PM
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#5
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Senior Member
Join Date: Sep 2002
Posts: 282
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Had ours rebuilt at the factory for the princely sum of $22.50. If you are not in a hurry I would call them and see if I could send it to them for testing a repair. Our unit replacement cost would have been $160.00. We had all of our 11 year old springs replaced and now retraction time is 45 seconds or less.
__________________
2002 Dutch Star 3587 DP
Pushed by a KITTY KAT
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09-23-2013, 04:39 AM
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#6
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Administrator in Memoriam
Newmar Owners Club Retired Fire Service RVer's Spartan Chassis
Join Date: May 2000
Location: Newark, DE
Posts: 25,898
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I just replaced the panel and that fixed it.
__________________
Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, previously 4 years as a fulltimer in a '07 DSDP
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09-23-2013, 09:10 AM
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#7
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Mar 2012
Location: Weston, Fl.
Posts: 916
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Quote:
Originally Posted by reed1950
HWH Touch Pad
If I touch the FRONT button front jacks go down
Touching REAR button all jacks go down
Touching STORE all jacks retract
My problem is the LEFT button not working, but the RIGHT button does so cant level side to side
Is that an issue with the Touch Pad?
Is there a fix, or ????
Any help appreciated
Thank you
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Get in touch with HWH and send the touch pad in for repair. Cheap fix that will probably take care of your problem.
__________________
2003 Newmar Kountry Star 3905, Freightliner XC chassis with CAT 330. Winnie the black lab, pretty Airbus captain wife, retired airline pilot with 11 grandkids. UH-1 pilot (Huey) U.S. Army 1967-1983. RVN 68-69. Northern Idaho my summer home.
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