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Old 01-04-2008, 03:41 PM   #1
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Well, after emerging alive and well from 0 degree weather at Spartan, I awoke this morning to a failed Hydro Hot burner. The electrical was still producing, but that ain't much.
The diesel burner shutdown about 6:00 shortly after I got up. It was a balmy 23 degree at the time.

So what do you do?
I went in and checked out what resourses were available within Newmar. I drove down to check out if Carl was there, etc. Ends up the only mechanic or personnel there was, you guessed it, Louise! She did give me a number of a company in Elkhart, Duncan RV. No they are not related to the dounut dive so commonly seen throughout the U.S.

Turns out, Duncan does a large business with Newmar including doing many warranty issues. My issue, however was probably not going to fall within the warranty area as it appears maintainance is the needed service.

Well, after replacing the noozle and a full clean up, the filter was replaced, and still no cigar. It started and ran for about 30 seconds. Keep in mind, this is a Beckett pump instead of the Wacbo (or whatever) that is normally in these units (CSA requirements, Canadain Standards Association) or whatever.

Anyway, it's getting late, and no heat. I called Vehicle Systems, and while it took several hour to connect, due to telephone tag, I finally spoke to Dean. I passed the phone to Dan, my tech at Duncan. Within minutes, Dean helped Dan determine the issue. Dan could not find an optical photo sensor that most are equipped with, but remember, this was an odd ball, a Beckett burner. Within minutes Dean guided Dan to open a cover that exposed the sensor. That Bad Boy was real dirty. A long story short, cleaned it, it runs great.

Duncan RV, Dan of Duncan and Dean of Vehicle Systems deserve a big hand. I got heat! You never know what you would miss and how bad until you don't have it.

And, oh yes. I watched and learned. Next time it goes south, and I'm not, I will know whatt to do.

Peter
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Old 01-04-2008, 03:41 PM   #2
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Well, after emerging alive and well from 0 degree weather at Spartan, I awoke this morning to a failed Hydro Hot burner. The electrical was still producing, but that ain't much.
The diesel burner shutdown about 6:00 shortly after I got up. It was a balmy 23 degree at the time.

So what do you do?
I went in and checked out what resourses were available within Newmar. I drove down to check out if Carl was there, etc. Ends up the only mechanic or personnel there was, you guessed it, Louise! She did give me a number of a company in Elkhart, Duncan RV. No they are not related to the dounut dive so commonly seen throughout the U.S.

Turns out, Duncan does a large business with Newmar including doing many warranty issues. My issue, however was probably not going to fall within the warranty area as it appears maintainance is the needed service.

Well, after replacing the noozle and a full clean up, the filter was replaced, and still no cigar. It started and ran for about 30 seconds. Keep in mind, this is a Beckett pump instead of the Wacbo (or whatever) that is normally in these units (CSA requirements, Canadain Standards Association) or whatever.

Anyway, it's getting late, and no heat. I called Vehicle Systems, and while it took several hour to connect, due to telephone tag, I finally spoke to Dean. I passed the phone to Dan, my tech at Duncan. Within minutes, Dean helped Dan determine the issue. Dan could not find an optical photo sensor that most are equipped with, but remember, this was an odd ball, a Beckett burner. Within minutes Dean guided Dan to open a cover that exposed the sensor. That Bad Boy was real dirty. A long story short, cleaned it, it runs great.

Duncan RV, Dan of Duncan and Dean of Vehicle Systems deserve a big hand. I got heat! You never know what you would miss and how bad until you don't have it.

And, oh yes. I watched and learned. Next time it goes south, and I'm not, I will know whatt to do.

Peter
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Old 01-04-2008, 04:22 PM   #3
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Peter,
Congrats on having your prayers to the RV
God(s) answered. It sounds like it was unplanned excitement that ended in your favor.
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Old 01-04-2008, 04:37 PM   #4
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Thanks, Gary. I was already seeing myself heading for Walmart for 3 or 4 electric heaters to keep all warm. It's 9:40 pm now and still tickin'

Peter
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Old 01-04-2008, 04:54 PM   #5
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Peter, I can attest to heat NOT being over rated, as you recall I drove the LADB from Kentucky to Nappanee with just the DASH heat in February..... THANK GOODNESS Jason met me at high line and I drove the coach right in the service area and then I went to Amish Acres.

Heat in February is NOT over rated....
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Old 01-05-2008, 02:50 PM   #6
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Hi Peter! The 3 Amigos (formely the 3 Stooges) are patiently waiting for the Doctor to arrive!! It has been kinda of dry without you. Paul
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