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05-04-2008, 12:32 PM
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#1
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Senior Member
Join Date: Apr 2007
Posts: 544
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When I bought my 06, it was a very cool, hands off, situation. We were dealing with the local dealer, who is big, and the salesperson offered almost no advice, and we felt he was put out a bit when we asked questions, and ordered any specials. Now, as we order our 09, from a smaller dealer, we are being treated like gold. It is as if we are king and queen, and the salesperson hangs on every word. He cannot do enough for us. So, is it the dealership, or are we experiencing hard times?
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'06 Essex 45'
Hummer H2
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05-04-2008, 12:32 PM
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#2
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Senior Member
Join Date: Apr 2007
Posts: 544
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When I bought my 06, it was a very cool, hands off, situation. We were dealing with the local dealer, who is big, and the salesperson offered almost no advice, and we felt he was put out a bit when we asked questions, and ordered any specials. Now, as we order our 09, from a smaller dealer, we are being treated like gold. It is as if we are king and queen, and the salesperson hangs on every word. He cannot do enough for us. So, is it the dealership, or are we experiencing hard times?
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'06 Essex 45'
Hummer H2
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05-04-2008, 12:41 PM
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#3
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Senior Member
Join Date: Feb 2005
Location: Lake Oklawaha RV Resort(\
Posts: 1,185
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Delearship-dealt with both types in '07 and also a third type that was over the phone(talk about low key). Wanted to go with the "gold" treatment dealer but didn't work out.
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05-04-2008, 12:47 PM
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#4
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Community Administrator
Newmar Owners Club
Join Date: May 2000
Location: Newark, DE
Posts: 13,893
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I'd say it's the dealer.
When I ordered my rig, almost 2 years ago, the dealer was very helpful and cooperative when I had the money and they had the rig (so to speak, as it was an ordered unit).
Once they had the deposit and the order was placed, I detected a definite change in the dealer's demeanor. No real problems, just a change from friendly to business like.
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Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, '07 DSDP, '11 Virtual RV

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05-04-2008, 01:52 PM
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#5
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Senior Member
Join Date: Sep 2006
Posts: 1,341
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Ditto on the dealer, especially the salesperson...
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2007 and 7/8ths Newmar Essex 4502
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05-04-2008, 02:39 PM
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#6
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Senior Member
Join Date: Jul 2007
Location: SE Florida
Posts: 142
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The dealer.
Some people once they get your money want to be done with you and off to the next person. If that was my experience I'd be sure to call them every time I bought a new coach and let them know they missed out on a sale. After a few calls they might decide something needs to change.
Some people only understand two things, pain and / or their pocket book.
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2008 Newmar Dutchstar 4330
2008 Saturn Vue
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05-05-2008, 03:54 PM
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#7
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Junior Member
Join Date: Mar 2008
Posts: 5
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I guess I am lucky. I felt my dealer in Oklahoma was just as friendly if not more so after the deal. The service dept has been nothing but helpfull for me. I was just a used coach buyer as well. They made me feel like I was buying a top end coach.... YMMV
Jeff
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2005 Kountry Star 3910
Spartan Chassis MM
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