It shouldn't be this difficult!

buckeyes · 01-28-2009, 08:58 AM

I have the old style slide locks that require a bar to help lock the lock. It fits over the metal arm, and helps to either straighten it or unlock it by unstraightening it. I called Newmar who told me that I needed to go through a dealer and when I called the dealer, he had no idea what I was talking about. So I called two more dealers, and they were ignorant of it also. Where can I get one of these bars to lock and unlock my slides. It should not be this difficult! Thanks for your help.

Shaun and Amy · 01-28-2009, 09:39 AM

I'm not sure where you could buy one, but I can remember what ours looked like and it wasn't much of a big deal. You could probably have someone make you one for less trouble it will take to try and buy one. If you're not sure what it looks like, I'm sure someone on the form could measure their's up and send you a drawing. I'd do it, but I don't have one anymore.

Shaun and Amy · 01-28-2009, 09:41 AM

Quote:

I called Newmar who told me that I needed to go through a dealer

Also, that doesn't make sense. There's another discussion just down from this one and people are saying you can order parts directly from Newmar. So what's with that?

**"007"** · 01-28-2009, 10:11 AM

I have the same bar and I wouldn't bother trying to order one I'd take to a welding shop and have them make the lock part of arm.

It maybe cheaper.

Max Hubrich · 01-28-2009, 12:06 PM

Gene & Betty,

I have the same bar.

Tomorrow I will take pictures and post them along with the dimensions. You can then Email them to a dealer or have one made------

bdaball · 01-28-2009, 12:22 PM

Per my latest response from Jeanne Stump, Newmar Parts department 1-800-731-8300, ext #3834 you can order parts direct and I quote, "Newmar pays UPS ground charges on orders that are $25.00. Sales tax of 7%."
That is from an email dated 1/28/09.
You may want to call again

buckeyes · 01-28-2009, 02:56 PM

Wow, I finally got to speak to Jeannie, and got my answer. When I called the first two times, the young lady answering the phone told me that I would need to order the parts through a dealer, and that they could not sell directly to coach owners. I asked to speak to a person in parts and left a voicemail for Jeannie.

She did call me back, and was extremely pleasant, while trying to be as helpful as possible. She explained that things are really slow, staff has been cut, and that the decision to sell direct to the public was made about Christmas time in an effort to keep the doors open. They have had tremendous response and are trying to get the word out that we can go to them for parts, and not the dealer.

They do need to change the recording that says we cannot, but I am sure they will get to that.
Having talked with Jeannie I will continue to support Newmar and pray that this economy turns around,as she and others like her are needed in this RV industry, where nice people are at a premium.

Yes, I am getting my lock bar tool, and all is right with the world on this end. Just makes me glad that I own a Newmar!
Now, if we can get some warm weather, everyone might feel better and get this economy moving again. Thank you to all who answered my posts, your all good people and I appreciate you.

GaryKD · 01-28-2009, 03:31 PM

This site is the very best. This thread was started around 2PM. Around 8 PM the OP posts the problem is solved. And solve with the info provided here. That's only about 6 total hours!

Most likely less in actual time.

Not that all problems are solve this quickly, but one has to adminre the members of iRV2.

Bikeboy57 · 01-28-2009, 04:33 PM

When I owned a MADP, I had the same bar. I bent it several times. I replaced it with a 1 lb rubber faced mallet from Lowe's. Worked like a dream, one tap, and it kept the kids in line too.

Scottsdale · 01-28-2009, 08:22 PM

Newmar put two of them in my coach and I have never used either except to see how it worked. Threw one away or I could have sent it to you.

Brigadoon · 01-29-2009, 03:19 AM

Similar to Bikeboy57, I just bump the locks in and out of lock with my hand. But the rubber mallet idea is a good one that I may adopt- althought I'm not sure that I would want the wife to get her hands on the mallet...