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02-22-2018, 09:36 PM
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#15
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Quote:
Originally Posted by LK23
I asked Newmar for a half dozen screws and was told no. They probably sweep out much more than that in the trash each day. They certainly didn't take the effort to assist the customer.
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I've found e-mail contacts to most any business to be essentially useless. Pick up the phone and call Newmar customer service. Explain your need for a replacement screw for a 2017 Dutch Star (that is probably still under warranty, or awfully close to it). Offer to pay a reasonable price but not to buy a box of a thousand as the parts guy told you. I'd give pretty long odds that something can be worked out.
If not, escalate your request to the next level. Go to the top if you have to, just on principle. I'll bet Matt Miller isn't willing to get a black eye from a 2017 Dutch Star owner over a 50-cent wood screw!
TJ
__________________
Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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02-23-2018, 04:44 AM
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#16
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Senior Member
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 5,228
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Have you tried Mcmaster-carr? https://www.mcmaster.com/#
__________________
Rick and Larrie Dee
1997 40' Newmar London Aire DP CTA 8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
'08 Jeep GC Overland.
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02-23-2018, 05:37 AM
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#17
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Senior Member
Join Date: Nov 2006
Location: Western NY
Posts: 6,149
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The posts re Kreg pocket screws are absolutely correct and are avail at big box hardware stores.
You may not find them hanging with the other screws.
Ask where the Kreg pocket screw kits and supplies are... usually with the hand & power tools drills saw blades etc.
There are 2 head styles... one like yours and another w a rounded head w larger base ( ? correct term?)
Also avail w course or fine thread and different lengths.
If you want to order them search for Kreg pocket screws
__________________
Don & Marge
'13 Newmar Ventana 3433 - '14 CR-V TOAD
'03 Winnebago Adventurer 31Y - SOLD
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02-23-2018, 08:07 AM
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#18
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Senior Member
Join Date: Jun 2014
Location: Waynesboro MS
Posts: 469
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Pocket hole screws. Send me your address and I’ll send you a few. I order them by the box. Newmar orders them by the case[emoji4]
__________________
Bill & Sandy Hunt
2017 Ventanna LE 4037, 2014 F-150 4 door, 2013 Jeep Wrangler unlimited ( Sandy’s Rock hounding rig.)
9 year Newmar Hoots looking for a roost
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02-23-2018, 08:25 AM
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#19
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Quote:
Originally Posted by Bill Hunt
Pocket hole screws. Send me your address and I’ll send you a few. I order them by the box. Newmar orders them by the case[emoji4]
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Now, that's a generous offer, Bill. Nicely done!
I still can't imagine why the Newmar parts guy couldn't have done the same.
TJ
__________________
Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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02-23-2018, 09:10 AM
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#20
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Mar 2006
Location: Columbus, IN
Posts: 211
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For future reference: Fastenal dealers can get just about anything with threads on it. Mine sells retail, in small quantities, at reasonable prices.
__________________
2016 Newmar Ventana 4002, Freightliner
2013 Honda CRV
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02-23-2018, 11:10 AM
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#21
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Senior Member
Join Date: Jul 2012
Posts: 1,450
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Quote:
Originally Posted by harleyjt
I have just used a #8 sheet metal screw of the appropriate length. The addtional threads really don't hurt anything.
jt
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Take the screw out of a cabinet that does not get much use and use it to replace broken/missing screw. Then put a sheet metal screw in the cabinet that gets limited openings. All the best.
__________________
George R. - Fulltiming since January '03
2007 Newmar Mountain Aire 3991
2012 Chevy Malibu LT1
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02-24-2018, 02:27 AM
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#22
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Senior Member
Join Date: Jun 2016
Posts: 250
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I used power pro cabinet screws from lowes or home depot, they come in several sizes and lengths, try this , https://mobileimages.lowes.com/produ...8902062062.jpg
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Bill And Jeanne Anglin, Wasilla, Alaska.
1999 Dutch Star 3884, Freightliner, Cat 300, Jeep Liberty Toad.
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02-24-2018, 02:29 AM
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#23
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Senior Member
Join Date: Jun 2016
Posts: 250
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Never intended to post picture just the link to Lowes, stupid thumbs !!!
__________________
Bill And Jeanne Anglin, Wasilla, Alaska.
1999 Dutch Star 3884, Freightliner, Cat 300, Jeep Liberty Toad.
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02-24-2018, 05:40 AM
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#24
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Senior Member
Join Date: Jun 2014
Location: Waynesboro MS
Posts: 469
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I’ve sent him several that are the size he asked for.
__________________
Bill & Sandy Hunt
2017 Ventanna LE 4037, 2014 F-150 4 door, 2013 Jeep Wrangler unlimited ( Sandy’s Rock hounding rig.)
9 year Newmar Hoots looking for a roost
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02-24-2018, 09:18 AM
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#25
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Senior Member
Join Date: Sep 2004
Posts: 1,841
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Thanks to Bill I have screws on the way. That's what makes this Forum great—RVers helping others.
Thanks again Bill.
Rex
__________________
2022 New Aire 3545
Huey Pilot — Vietnam 1971-72
Author of: ACE, The Story of Lt. Col. Ace Cozzalio
and: The Aviators: Stories of Helicopter Combat in Vietnam 1971-72
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02-26-2018, 10:09 AM
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#26
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Senior Member
Fleetwood Owners Club Outdoors RV Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 4,580
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Quote:
Originally Posted by LK23
Thanks to Bill I have screws on the way. That's what makes this Forum great—RVers helping others.
Thanks again Bill.
Rex
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Excellent! 
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
'5 Fleetwood Revolution- '15 Airstream Intl Sig. 27FB
Jay, Andrea, Stella '14 Ram 3500 Aisin '18 ORV F30RLS
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