No refrigerator warranty

[powderman]

Originally Posted by will stevens

I had a Maytag dryer I purchased new for my home and bought a Maytag 3 year extended warranty when I purchased it. The main control board went out and they claimed they only covered the heating element (a $20 part). Not what it said in the warranty paperwork but they refused to fix it when 2 years old. The control board was almost 300 and Maytag replacement part only. Threw that one away and will never buy another Maytag.
Guess my point is the warranty is no good anyways.

This is where the State Attorney General should be called. I have had two instances in Ohio where not only did a call to the SAG get the issue resolved, but quickly. Not sure how it works, but they put the fear of God in therm. YMMV

[Hit_the_Rhod]

Originally Posted by osok

My Ventana Maytag failed after 13 months. Called local Maytag retail store and they did not service Maytag. Called Sears appliance repair and got an appointment. I did not say where fridge was located but I did have it pulled out for service tech. Tech could care less where fridge was located as long as he did not have to do any work to access. Repair required 6 trips replacing main board plus another board, and three other items before bingo they replaced the failed item. Sears appliance repair is contracted to A&E Appliance Repair whose tech's have no clue how to troubleshoot.

Best decision I made in years was to purchase 12 mo. warranty they offered when I called for first appointment. Cost was $269 however A&E billed $1300 before repair was completed. This was only the second extended warranty I have ever purchased and it saved me a bundle.

I wonder how much the repair bill would have been if they had only charged for the failed part and labor, and not for all the perfectly good parts they replaced because they didn't know how to troubleshoot?