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01-26-2016, 03:25 PM
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#1
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Senior Member
Join Date: Nov 2007
Location: Charleston, WV
Posts: 3,469
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No refrigerator warranty
As my Newmar warranty is about to expire I inquired of Maytag about an extended warranty for the refrigerator. Turns out they will not provide a warranty for one of their refrigerators if fitted in a moving vehicle, and in fact the 1 year warranty and 10 year compressor warranty are not valid either. Just thought you might like to know.
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John and Mary Knight
2015 Newmar Ventana 4311 - wheelchair accessible
2015 Cadillac SRX Luxury AWD
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01-26-2016, 03:40 PM
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#2
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Senior Member
Join Date: May 2014
Posts: 3,059
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Although I don't have the same fridge that you do, when I bought my extended warranty through my Newmar Dealer, it covers everything in the MH including the fridge for 7 years. Anything that is covered for multiple years by Newmar, ie roof/slides ect would be covered by that warranty, until they expire. I bought the extended warranty when I bought the MH but the dealer told me I had until the 1 year original warranty expired to make my decision. He said just to make sure I did it before that one year mark, anytime after that it would be a different type warranty and most likely a little more expensive and cover less. It wasn't that expensive and has a $50 deductible. You might check with your original dealer, or Newmar.
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Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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01-26-2016, 04:07 PM
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#3
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Senior Member
Join Date: Nov 2007
Location: Charleston, WV
Posts: 3,469
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I think you missed my point. I know about extended warranties, had one on my previous coach, but this was not my point. I was trying to say that Newmar are installing Maytag refrigerators that the manufacturer will not warrant if installed in a motorhome. I think many of us assume that Maytag approved the installation of their refrigerator in our coaches but it appears this is not so. If you want coverage you are now forced to take an RV extended warranty, as you have done.
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John and Mary Knight
2015 Newmar Ventana 4311 - wheelchair accessible
2015 Cadillac SRX Luxury AWD
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01-26-2016, 04:50 PM
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#4
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Senior Member
Join Date: May 2014
Posts: 3,059
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Sorry....I did miss your point and thought you were trying to find a way to work around the Maytag warranty, not trying to insult your intelligence about warranties.
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Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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01-26-2016, 05:06 PM
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#5
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Senior Member
Join Date: Jul 2010
Posts: 5,332
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I'd ask Maytag where that exclusion is defined in either their warranty on installation requirements documentation. I can certainly understand them having that opinion as the house refrigerator was not designed to take the constant movement.
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Tom
2016 Newmar Bay Star Sport 3004
2021 Jeep Gladiator Sport Willys
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01-26-2016, 05:43 PM
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#6
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Senior Member
Join Date: Jul 2014
Posts: 35,417
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I looked at the warranty and they stated it is only in effect if installed per the instruction manual.
The instruction manual states that the refrigerator is for household use only.
There you go !
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01-26-2016, 05:58 PM
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#7
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Senior Member
Join Date: Mar 2010
Location: N. E. Ohio & Lady Lake Fl.
Posts: 1,120
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Quote:
Originally Posted by twinboat
I looked at the warranty and they stated it is only in effect if installed per the instruction manual.
The instruction manual states that the refrigerator is for household use only.
There you go !
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Where I go??
Merriam Webster says a Household is: Full Definition of household. : those who dwell under the same roof and compose a family; also : a social unit composed of those living together in the same dwelling.
Sounds like someone living in an RV to me.
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01-26-2016, 06:06 PM
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#8
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Senior Member
Join Date: May 2014
Posts: 3,059
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Quote:
Originally Posted by powderman
Where I go??
Merriam Webster says a Household is: Full Definition of household. : those who dwell under the same roof and compose a family; also : a social unit composed of those living together in the same dwelling.
Sounds like someone living in an RV to me.
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And you wonder why they now have to put disclaimers on everything to cover anybody who pushes things to the extreme, like...."the contents of this coffee cup may be extremely hot."
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Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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01-26-2016, 06:34 PM
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#9
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Senior Member
Join Date: Jul 2014
Posts: 35,417
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Quote:
Originally Posted by powderman
Where I go??
Merriam Webster says a Household is: Full Definition of household. : those who dwell under the same roof and compose a family; also : a social unit composed of those living together in the same dwelling.
Sounds like someone living in an RV to me.
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Tell them not me, I accept the risk.
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01-26-2016, 07:53 PM
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#10
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Member
Ford Super Duty Owner
Join Date: Jan 2016
Posts: 52
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Quote:
Originally Posted by powderman
Where I go??
Merriam Webster says a Household is: Full Definition of household. : those who dwell under the same roof and compose a family; also : a social unit composed of those living together in the same dwelling.
Sounds like someone living in an RV to me.
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I have to agree with you powderman...I take it as stated: "Household"....meaning non-commercial!
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01-27-2016, 06:02 AM
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#11
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Member
Monaco Owners Club Newmar Owners Club Freightliner Owners Club
Join Date: Mar 2009
Location: Mooresville, NC
Posts: 54
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If you go to Maytag's extended warranty agreement it states that it is not applicable to refrigerators installed in recreational vehicles. I went down that road and was turned back.
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01-27-2016, 06:30 AM
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#12
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Senior Member
Damon Owners Club Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 24,024
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If unit fails..... Remove to house before calling Maytag
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Home is where I park it!
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01-27-2016, 06:37 AM
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#13
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Senior Member
Texas Boomers Club
Join Date: Dec 2003
Location: Mo/Texas
Posts: 3,555
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What is Newmars response to this; for that matter what has been the response of other rv manufactures concerning this matter?
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01-27-2016, 06:58 AM
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#14
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Registered User
Monaco Owners Club
Join Date: Oct 2009
Location: Varies Depending on The Weather
Posts: 8,517
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My question to Newmar would be who is performing the repairs on the Maytag fridge when it does need repair, Newmar or Maytag?
Sounds to me like a CYA or a SOOL situation.
On the other hand, Samsung covered my one and only warranty repair back in 2013 and in fact called me when the original warranty was about to expire asking if I wanted to extend for a selected number of years. I declined and saved that money as no more repairs have been needed.
I guess some manufactures have a different perspective of what constitutes a household and where a residential fridge can be used.
Keep in mind that residential refrigerators have been used in high end RV coaches for many many years prior to them becoming popular in lower end RV's due to the Norcold 1200 fire fiasco and their "Little Black Box" band-aid fix.
Dr4Film ----- Richard
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