Quote:
Originally Posted by Blufox
These our our recliners 4369 Ventana . They are not Flexsteel or Avila. . . They are private label. After 10 mos of travel, the seat base on both chairs collapsed . Wife’s feet now off the floor. Four (4) documented complaints to our dealer and NEWMAR brought -0- assistance. Attachment 208543
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I guess I’m confused, but the label on the chair in your picture says “flex steel”.
Also, if you are in a new Ventura, under warranty, I would be very surprised to see Newmar being non-responsive. Did you talk to the Newmar brand specialist?