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Old 07-12-2008, 06:16 PM   #1
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We just returned from a short vacation in Banff and are unhappy to report that the Oasis Door Awning on our Allstar did not work.
As you can see from the photos water off the roof enters the housing below the downspout and can't drain out.
As the instructions indicate there is a small drain hole in the housing but judging by the volume of water permitted to flow through the housing this drain hole is inadequate.
Dirt off the roof (mostly dust in our case) builds up around the drain hole and dries there after every rain. Eventually the hole plugs off.
Thanks to Newmar the housing is compromised by its location under the spout and inadequate sealing as specified by the installation instructions.
Does anyone know how to remove the awning?
It can't be operated to access the screws that hold it against the wall and if I could get to those screws it can't be slid forward off the track because the seam that covers a wall joint blocks the exit. Another dumb design!



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Old 07-12-2008, 06:16 PM   #2
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We just returned from a short vacation in Banff and are unhappy to report that the Oasis Door Awning on our Allstar did not work.
As you can see from the photos water off the roof enters the housing below the downspout and can't drain out.
As the instructions indicate there is a small drain hole in the housing but judging by the volume of water permitted to flow through the housing this drain hole is inadequate.
Dirt off the roof (mostly dust in our case) builds up around the drain hole and dries there after every rain. Eventually the hole plugs off.
Thanks to Newmar the housing is compromised by its location under the spout and inadequate sealing as specified by the installation instructions.
Does anyone know how to remove the awning?
It can't be operated to access the screws that hold it against the wall and if I could get to those screws it can't be slid forward off the track because the seam that covers a wall joint blocks the exit. Another dumb design!



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Old 07-13-2008, 03:35 PM   #3
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We had a similar problem with our Carefree door awning. There WAS no drain hole in our housing! Our dealer dried out the motor and drilled a drain hole. We've never had another problem.

If you can't get your's apart/off, you might find that giving your motor time to dry out might get it working again -- and drill a larger hole or two in the housing so it won't plug again.
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Old 07-13-2008, 04:07 PM   #4
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Can't help with fixing it. But once you get it working here are a couple of helpful items.

Extension for gutter spout(available at most RV stores and painted to match)-helps keep the water off the door awning(sorry about the dirt haven't cleaned up since returning from out West). Someday would like to extend the gutter to the front of the coach-as it should be!


In addition when we are in a location for extended period of time we always slightly slope our coach so any rain runoff is to the rear and/or off the backside.

Click here for other AllStar upgrades
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Old 07-13-2008, 05:09 PM   #5
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I am new to this community and dont know if I am posting properly. If not, I apologize.
I have a Newmar Kountry Star with Oasis Elite door awning. The wind was picking up so I retracted the awning and when it went all the way in there was a loud bang. So, to see what the problem was, I hit the extend button (should have never done) because it came out properly and thats where is sits. Now it won't go back in. I hear the motor, but it won't move. I read the manual (HAHA) which says you can also shut it manally with a crank?? Never got one of those and would not know how to do it anyways. It is electronic, why should I think I would be supplied a crank. Called Dometic A&E who said you need to call a dealer. Gave me the closest authorized dealer in Salmon Arms who said, we cant fix it because we rarely work on these and we dont know how. (Why be an authorized dealer??) Now we are egtting ready to leave this PARK IN KAMLOOPS,BC where we can never get anything fixed, but our awning won't go in, and my husband is ready to take a hammer to it and demolish it because we cant seem to get anyone to help us. Can some kind sould on this site help us??

Thanks so much!
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Old 07-13-2008, 06:12 PM   #6
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Here is one site for the manual for Oasis EliteWeatherpro Oasis Elite

I hope it helps a little. I will look to see if I have my diagnostic manual for the oasis.
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Old 07-14-2008, 04:32 AM   #7
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Lynda, just had the same issue. I was retracting the awning when I heard a loud bang, and the awning sprung out into the extended position. After that, the motor would run, but the awning would not retract.

I had the Oasis manual, which mentioned a manual retraction process. My awning was not equipped with a manual crank, despite what the manual said.
On my MADP, we were able to remove the awning in the extended position. This required two people, a ladder, and a picnic table to stand on. The awning slides out of the channel towards the front of the coach.
A dealer diagnosed it with a broken drive gear. About $200 to repair.
Good luck.
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Old 07-14-2008, 12:35 PM   #8
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We have had similar problem with ours, and I went and pulled fuse, let it sit for a minute, replaced fuse and the awn worked fine. This has happened a few times, but of course will not do it when at camp Newmar. Hope this was not too late and helped!
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Old 07-14-2008, 04:50 PM   #9
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Bob

Just had our awning motor replaced last Monday. The tech used a philips-head screwdriver and took out two screws, Then two techs snaped the awning out of the brackets located at the bottom. I notice that you have the brackets located at the bottom also. This took some doing. My problem also was a froze motor because of the blocked drain holes. It took them awhile to replace the motor. It was kind of tricky replacing with the new motor. The new motor comes sealed, so hopefully water will not affect it.

You should have two (looks like screw heads sticking out of the back of the motor housing. If you look up under the awning, you should be able to see them. Take a 12 Volt batt and hook a wire to each of the terminals. If nothings happens, switch the wires. This is a manual retraction of the awning procedure. Good luck s/Toby
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Old 07-15-2008, 05:24 AM   #10
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Toby:
Bob

Just had our awning motor replaced last Monday. The tech used a philips-head screwdriver and took out two screws, Then two techs snaped the awning out of the brackets located at the bottom. I notice that you have the brackets located at the bottom also. This took some doing. My problem also was a froze motor because of the blocked drain holes. It took them awhile to replace the motor. It was kind of tricky replacing with the new motor. The new motor comes sealed, so hopefully water will not affect it.

You should have two (looks like screw heads sticking out of the back of the motor housing. If you look up under the awning, you should be able to see them. Take a 12 Volt batt and hook a wire to each of the terminals. If nothings happens, switch the wires. This is a manual retraction of the awning procedure. Good luck s/Toby </div></BLOCKQUOTE>

Thanks Toby,
I'll look for the screws.
This plugged drain hole seems to be a cronic problem. I hope the people who read this forum will benifit form our misfortune.
People clean your drain holes!
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Old 09-23-2009, 08:08 PM   #11
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Oasis Door Awning

My door awning quit working and I read the previous threads on the subject. After checking the electrical I took off the cover over the motor and found the bottom holding water which was up on the bottom of the motor. I checked on the price of a new motor from Newmar ($1100.00) and PPL Motorhome's ($481.00). I decided to take a closer look at the motor and ended up taking out the two bolts that hold the motor capsule together and was able to take off the bottom plate and found in rusty and the frozen up. I turned the motor by spinning the bottom shaft and it came lose. I cleaned up the rusty area, lubricated the bottom sleeve bearing and replaced the bottom plate and sealed it with RTV sealant. After putting it all back together the awning now works fine (hope it last for awhile). I also make a much larger weep hole so it can drain much easier.

Hope this may help someone with the same problem (email if you have any questions)

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Old 09-26-2009, 10:11 AM   #12
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Dougand Terry had it right. Take the motor off , disassemble, hair dryer to dry everything,clean and lubricate, and put it back together. I used silicon sealer to seal the unit before reinstalling it. Haven't had any problem since.
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Old 09-26-2009, 10:42 AM   #13
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I had heard about this problem when I bought my 2005 Dutch Star. One of the first things I did was drill two additional drain holes in the bottom of the cover. When it rains hard I see water pouring out of both drain holes and the motor has never failed.
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Old 09-27-2009, 09:58 AM   #14
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Quote:
Originally Posted by NYMoose "Lenny" View Post
Here is one site for the manual for Oasis EliteWeatherpro Oasis Elite

I hope it helps a little. I will look to see if I have my diagnostic manual for the oasis.
Anybody know where I can find a service manual for the 2003 Newmar Scottsdale?
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