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02-18-2018, 08:45 AM
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#505
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Senior Member
Thor Owners Club Newmar Owners Club Freightliner Owners Club
Join Date: Oct 2014
Location: FL
Posts: 1,286
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Quote:
Originally Posted by Winemaker2
I'm not impressed w Newmar on this one.
Why pnly certain coaches.... if bolts are loosening something is WRONG... why not fix it!?!?
I contacted them as mine wete loose and tearong the weld on one bracket. They just told me no open issues w my coach.
I love the coach but their response to an obvious problem is not impressive.
I made a stiffening bracket and had a local shop weld it in... did the locktite on new bolts & washers and added witness marks for quick bisual inspection. Doesn't seem like the $ would be excessive vs all the bad comments among Newmar owners and those looking.
Just my opinion others may disagree.
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When do you think that Newmar or any company should be shed of your coach? This problem is not on every coach. As to the cost to the manufacturer goes let's look at just a five a day build (which is low) since your coach was built five years ago that's around 7,500 units (probably closer to 10,000 units) and you don't think the cost would be excessive? At $200 a unit that's a mere $1.5 - 2.0 mil.
I don't disagree that Newmar is a little slow to react but keep in mind they are still a Mom and Pop type of company even as large as they are. That's both is good and bad. It is bad as to the length of time it takes to get some things done but it is good in the fact they do take an interest in building a better than average product. Call any one of the brand X's and see what help you would get on a three year old coach never mind a five year old coach.
If we want a company that takes care of past problems try Newell or Prevost Liberty, Marathon but even at their prices they are done with you after three or four years.
__________________
Vinny, Sandy, JD (10.01.13 - 06.20.20) and our present Portuguese Water Dog "Viking"
2016 Dutch Star 4018 Newmar #605899
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02-19-2018, 05:24 AM
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#506
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Senior Member
Join Date: Nov 2006
Location: Western NY
Posts: 6,149
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Quote:
Originally Posted by VP Chianese
When do you think that Newmar or any company should be shed of your coach?
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I am not saying Newmar should recall and repair every coach at no cost.
PO of my coach had a problem and tore up a bedroom slide motor and paid foe it himself (at least that's what I was told when purchasing)
After reading here about the issue I checked mine and all were lose and one bracket weld starting to tear. When I contacted them they acted like they knew nothing.... simply replied no outstanding issues on my coach.
If they had alerted owners of a know issue it would have averted some very hi cost repairs.
I am pretty sure they didn't use Locktite on some coaches and not others so ANY coach w this style of slide motor mounting is susceptible.
If it is a design or manufacturing deficiency then why shouldn't they cover it? even if out of warranty? that's just good business to me...even if they alerted owners and offered to split the cost out of warranty I would feel very different.
Don't get me wrong I am not sorry I purchased my VTDP. I am very pleased overall with the coach and w other Newmar interactions. I do think they mishandled this slide motor problem and in many cases what could be averted is costing owners big $... IMHO likely because their lawyers have told them if they acknowledge the issue it could be costly to them.
And to be clear... it did not cost me much to repair...
MANY THANKS to the sharp iRV2 members. [emoji106]
Honda is still replacing air bags eventhough the original ones lasted well past the warranty.
Kidde is replacing fire extinguishers manufactured back in the 70's.
Just a couple examples of companies standing behind their products instead of hiding behind their warranties.
I respect that and will continue to be a loyal customer when I see that.
I also get the impression that Newmar HAS done the right thing for owners in many cases for other issues...maybe even this one if you go to the factory...
but could have done MUCH better for the rest of us.
__________________
Don & Marge
'13 Newmar Ventana 3433 - '14 CR-V TOAD
'03 Winnebago Adventurer 31Y - SOLD
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02-19-2018, 06:26 AM
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#507
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Senior Member
Join Date: Nov 2014
Posts: 2,515
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Who has replaced there washers with the Nord-Lock and has checked the results. There has been some menti9n of the X-washers from the same company. Why are the X washers better than the Nord for this application. Seems f Nord-Lock works then the cost would be less than $50.
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02-19-2018, 07:53 AM
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#508
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,368
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Honda and Kidde are doing what they are because of a government mandated recall.
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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02-19-2018, 09:11 AM
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#509
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Senior Member
Newmar Owners Club
Join Date: Feb 2017
Location: Aurora, Oregon
Posts: 209
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Quote:
Originally Posted by Canuck53
Who has replaced there washers with the Nord-Lock and has checked the results. There has been some menti9n of the X-washers from the same company. Why are the X washers better than the Nord for this application. Seems f Nord-Lock works then the cost would be less than $50.
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I have used X-series washers. I am testing as we speak.
Read my past post on this thread.
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02-19-2018, 09:23 AM
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#510
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Senior Member
Join Date: Aug 2013
Location: BC, Cariboo, Lower Mainland.
Posts: 2,293
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Checked 3 of 4 slides, 2 had loosened 1/2 turn . I know have roller depression on the bedroom carpet where I never had before.
__________________
2022 25FKBS
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02-19-2018, 11:18 AM
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#511
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Senior Member
Join Date: Nov 2014
Posts: 2,515
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SLS,
Thanks looking forward to your testing on X-series and studs (if you installed).
How many and what size is each washer and what type of studs? I will wait for the movie thanks again.
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02-20-2018, 09:51 AM
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#512
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Senior Member
Thor Owners Club Newmar Owners Club Freightliner Owners Club
Join Date: Oct 2014
Location: FL
Posts: 1,286
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Quote:
Originally Posted by harleyjt
Honda and Kidde are doing what they are because of a government mandated recall.
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Exactly, Apples and watermelons. Safety related thus government required. Not out of the kindness of their hearts. The air bags are not a Honda recall per say they are Takata https://www.nhtsa.gov/recall-spotlight/takata-air-bags 500 million with 37 million vehicles involved.
I don't disagree that in some cases Newmar may have handled it incorrectly and could have done better but in the scheme of thinks they are for the most part fair.
I'm not sure what they owe a used second owner on a five year old coach if anything.
My MB CLK 500 needs a hydraulic piston strut about 14" long on the convertible top lid. These struts have been a noted problem for many years as there is even a company in OR that makes a living rebuilding them. But I wouldn't think of asking MB to replace mine on a car that I'm the second owner, with 60 k miles, known problem or not. BTW they are replaced in pairs to the tune of $1,400 for the pair of struts and 3 hours labor. So close to $1900.
__________________
Vinny, Sandy, JD (10.01.13 - 06.20.20) and our present Portuguese Water Dog "Viking"
2016 Dutch Star 4018 Newmar #605899
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02-20-2018, 09:47 PM
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#513
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Senior Member
Newmar Owners Club
Join Date: Feb 2017
Location: Aurora, Oregon
Posts: 209
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The FIX is coming in a new thread
Quote:
Originally Posted by Canuck53
SLS,
Thanks looking forward to your testing on X-series and studs (if you installed).
How many and what size is each washer and what type of studs? I will wait for the movie thanks again.
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Canuck53:
I have FIXED this problem.
I have tested my two motor kitchen slide in and out 20 times. I drove 280 miles today and stopped at every Rest Area and put the slide in and out three times at three different stops.
I have tried several combination(s) of Bolts, Washers, Nuts, studs etc.......(see previous posts above), and I could always get a twist on the bolts or nuts when I re-torqued them.
The other night it came to me on how to FIX this once and for all. I could feel on the torque wrench that it tightened and torqued properly. After the initial torque sequence they have not come loose, "zero" twist on re-torque.
I can not post the fix tonight because I'm on the road. I am going to start a new fresh thread. This one is to long.
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02-21-2018, 05:10 AM
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#514
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Senior Member
Join Date: Oct 2014
Location: Port Orchard, WA
Posts: 4,217
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SLS, your post is great in promise, but very lacking in substantive information or help. Perhaps I'm doing you a disservice but something sounds fishy . . .
__________________
Scot & Laura Kellersberger, U.S. Army (ret)
Newmar 4 wheel drive Dutch Star 3891, SOLD
Now RV'ing on the water in a Trawler!
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02-21-2018, 11:11 AM
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#515
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Senior Member
Join Date: Jun 2014
Posts: 304
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I am considering going the studs/nord-lock washer/flanged lock nuts route for the large slide on my coach if the Newmar installed Loctite fix does not maintain tightness. Someone mentioned using studs that use an allen wrench to install. The only ones like this I see on McMaster-Carr's catalog are called "Hex Drive Threaded Rods" and have course threads on one end and fine threads on the other. I believe course threads are required for the motor end, so that leaves fine threads on the nut end. Fine threads limit the choices for a flange locking nut to ones less than Grade 8. Is that a problem, or is there another source for continuous thread studs that use an allen wrench to install?
Also, what is the threaded depth of the mounting bosses on the slide motors that use 3/8' bolts?
My bedroom slide (with the smaller 5/16' bolts) seems to be doing OK after Newmar did the Loctite fix this past summer.
__________________
2016 Newmar Canyon Star 3710, 26K, F53, 6 speed.
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02-21-2018, 11:47 AM
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#516
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Senior Member
Join Date: Mar 2012
Location: NW OREGON
Posts: 537
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As far as using the studs with two different thread counts, simply use the coarse threaded studs double nutted to thread them in, undue the nuts and then proceed with the nuts and washers you choose. Just my $.02 along the lines of the KISS principal.
__________________
Ron in NW Oregon
2017 Ventana 3436
2021 Chevrolet Spark LT
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02-21-2018, 01:49 PM
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#517
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Senior Member
Join Date: Sep 2014
Posts: 555
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Just tightened up mine. They ranged from 1/8 to 1/4 turn each with the exception of 1 that was still snug. Have to do my bedroom slide nuts next but have to extend the slide to do that. So that will be saved for the first trip out.
__________________
2015 Canyon Star 3424
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02-21-2018, 11:18 PM
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#518
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Senior Member
Newmar Owners Club
Join Date: Feb 2017
Location: Aurora, Oregon
Posts: 209
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Wait for my post
Quote:
Originally Posted by OakHillFarm
I am considering going the studs/nord-lock washer/flanged lock nuts route for the large slide on my coach if the Newmar installed Loctite fix does not maintain tightness. Someone mentioned using studs that use an allen wrench to install. The only ones like this I see on McMaster-Carr's catalog are called "Hex Drive Threaded Rods" and have course threads on one end and fine threads on the other. I believe course threads are required for the motor end, so that leaves fine threads on the nut end. Fine threads limit the choices for a flange locking nut to ones less than Grade 8. Is that a problem, or is there another source for continuous thread studs that use an allen wrench to install?
Also, what is the threaded depth of the mounting bosses on the slide motors that use 3/8' bolts?
My bedroom slide (with the smaller 5/16' bolts) seems to be doing OK after Newmar did the Loctite fix this past summer.
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I have tried and have all that stuff you mentioned. I will also give you part numbers and where I got them. I will also explain why you should only use studs with allen heads.
I just arrived in New Orleans and need a day or two to get out the FIX and take pictures. Go back and read my post (SLS). I used many of those (almost) fixes. I used up some of the parts I bought and need to get a couple for the picture(s).
My slides only have 5/16th bolts/studs..............
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