Welcome Shirley to Newmar forum & irv2.
I'm not sure where your slide control is but some have been mounted on chassis rail outside in weather proof housing than most I have seen are in kitchen cabinets or other cabinet locations.
Picture of one in kitchen cabinet:

Moisture on control may cause your problem with slide movement.
Please tell us where it is?
Do you know the make of your stairs so we can find a PFD of operation?
You should find it on parts list in a cabinet for your coach or your black case if you have one.
You also have a coach build number on same sheet that we can find more information on your coach.
As Daniel said be careful of any adjustments on slide control unit. I do not think its a adjustment myself.
Follow Gary's advice using your black holding tank cleaning access and if you have two toilets it will be cleaning both tanks at once so open all black tank dump valves.
Answer the questions and we can help you more.