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05-01-2018, 12:33 PM
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#1
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Senior Member
Newmar Owners Club
Join Date: Aug 2013
Location: Portland
Posts: 211
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Recall repair causes comfort drive to quit.
I am sitting at the dealership, Chandler Freightliner still. They installed the update to fix the Headlight issues for recall #18V245. After the update the tech parked out motorhome back in the same spot the it was when we arrived. I started up this morning and we were headed out. Only one problem. NO Comfort drive. It acts just like it was turned off during the process. Now they are booked up and can't look at if for 3 hours. Called FL 24 hour number. Nerver heard of this being caused by the update. Now we need someone to come out and hook up a laptop to the connection port and see what the deal is. Argggg. Anyone else heard of this? Randy
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Randy & Cheryl
Full timing in our 2017 Dutch Star.
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05-01-2018, 12:42 PM
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#2
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Senior Member
Join Date: Nov 2015
Posts: 970
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Quote:
Originally Posted by fixit1957
I am sitting at the dealership, Chandler Freightliner still. They installed the update to fix the Headlight issues for recall #18V245. After the update the tech parked out motorhome back in the same spot the it was when we arrived. I started up this morning and we were headed out. Only one problem. NO Comfort drive. It acts just like it was turned off during the process. Now they are booked up and can't look at if for 3 hours. Called FL 24 hour number. Nerver heard of this being caused by the update. Now we need someone to come out and hook up a laptop to the connection port and see what the deal is. Argggg. Anyone else heard of this? Randy
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Never had the issue but there was something awhile back about power being turned off and comfort drive had to reengage. There was a wait time or something about turning the wheel or something. Sorry for being vague, maybe somebody else can fill in the blanks.
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Wayne, Cindy, & Golden Retriever Finn
2017 London Aire, 2014 CRV, Go Hokies
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05-01-2018, 12:45 PM
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#3
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Senior Member
Join Date: Mar 2014
Posts: 1,459
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Randy read through the Comfort Drive sticky towards the top of the main list. It will tell you how to reset the CD after power has been removed from the coach.
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Gary 2021 NH Majestic
Ram 5500 with Bodywerks bed
Box Elder, SD and the road
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05-01-2018, 12:57 PM
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#4
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Here's a link to the "wake-up procedure" for CD,
http://www.irv2.com/forums/downloads...4d0bbff45365ca
It was written by CD designer/engineer Ken Sherwin.
TJ
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Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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05-01-2018, 02:28 PM
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#5
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,388
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Quote:
Originally Posted by Tranquil Jim
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FYI, This link does not work for me
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Newmar 2016 Canyon Star 3710
Newmar 2018 Dutch Star 4369 SP
Newmar 2023 Dutch Star 4369 FL
Entegra 2025 Cornerstone 45D on order
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05-01-2018, 02:40 PM
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#6
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Quote:
Originally Posted by Stuart W
FYI, This link does not work for me
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Hmmm...that's odd, it just worked for me using both the link I originally posted and the one included in your post. It downloads a pdf document in both cases.
I wonder if you may have an issue with the download function. I'm using an Apple iPad if that makes any difference.
TJ
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Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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05-01-2018, 02:41 PM
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#7
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Sep 2017
Location: Granite Bay, CA
Posts: 472
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I got an error when I clicked on TJ’s link. Here’s another option.
After the new page opens, click on the download button.
http://www.irv2.com/forums/downloads.php?do=file&id=150
Edit: I’m using an iPad Pro
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Alan
2018 New Aire 3343
DW Lilfoot
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05-01-2018, 02:56 PM
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#8
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Senior Member
Join Date: Feb 2010
Location: Claremore
Posts: 400
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Quote:
Originally Posted by fixit1957
I am sitting at the dealership, Chandler Freightliner still. They installed the update to fix the Headlight issues for recall #18V245. After the update the tech parked out motorhome back in the same spot the it was when we arrived. I started up this morning and we were headed out. Only one problem. NO Comfort drive. It acts just like it was turned off during the process. Now they are booked up and can't look at if for 3 hours. Called FL 24 hour number. Nerver heard of this being caused by the update. Now we need someone to come out and hook up a laptop to the connection port and see what the deal is. Argggg. Anyone else heard of this? Randy
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Wake-Up Procedures
Normal Wake-up Procedure that must be performed every time the battery is disconnected and reconnected.
Step 1: Turn the ignition key on. You should hear a "click" in the ColumnDrive. If you do not hear the "click", turn the key off, listening for another "click". If the ColumnDrive does not "click" at key on or key off, electrical troubleshooting is required.
NOTE: Mechanical misassembly will not make the Column fail to “click”.
Step 2: Start the engine. If the steering wheel is more than 90 degrees from straight ahead, position the steering wheel to straight ahead, then shut the engine off and restart it.
Step 3: Slowly move the steering wheel about 45 degrees either side of straight ahead several times. During one of the passes across straight-ahead, the torque to turn the wheel will suddenly get much lighter and the steering wheel will try to return to straight-ahead. The system is now awake and ready to drive.
If this procedure does not make the ColumnDrive operate normally, continue to the Extended Wake-Up Procedure.
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Steve Mosher
2022 New Aire 3543
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05-01-2018, 02:58 PM
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#9
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Senior Member
Join Date: Feb 2010
Location: Claremore
Posts: 400
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Randy I just copied this from that sticky. Hope this helps.
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Steve Mosher
2022 New Aire 3543
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05-01-2018, 03:02 PM
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#10
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Quote:
Originally Posted by Aegon
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Yes, that works for me. I went there initially to get the pdf. Maybe I should have linked to that download page instead. Possibly because the PDF is now on my iPad Pro, the link works for me but not others. Thanks for picking this up.
TJ
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Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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05-01-2018, 06:08 PM
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#11
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Senior Member
Newmar Owners Club
Join Date: Aug 2013
Location: Portland
Posts: 211
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They fixed it. After messing with it for 1 hour they finally call F/L like the were told to. They walked them through connecting to CD. It was off and using the wake up procedure posted above did not work. What finally did work was using the laptop and setup software and reset center. Everything turned on and now more issues. So if you have the headlight recall fixed and CD dies you will know what to tell them to do. Randy
__________________
Randy & Cheryl
Full timing in our 2017 Dutch Star.
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05-01-2018, 09:07 PM
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#12
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 23,931
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This was a good informational post. I keep a three ring binder in my coach with things that may need to be done on the road, like adjusting MCD shades, forced regen, and now the CD wake up procedure.
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Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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05-01-2018, 09:33 PM
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#13
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Senior Member
Join Date: Dec 2017
Location: Clearwater, Fl
Posts: 230
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Lord, it just never ends does it. I love RVing but sometimes the stress gets to me. I had enough of that when I owned a business for 32 years. But, what am I going to do, sit at home and watch Hogan's Hero's for the the rest of my life?
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Winter in Florida, traveling the country and beyond with my beautiful wife of 36 years.
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