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03-16-2018, 11:41 AM
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#1
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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Sanicon Fix
Newmar told me today they’ve had meetings and out working on it.
Here’s the fix
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03-16-2018, 11:44 AM
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#2
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Out working on it?
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 11:56 AM
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#3
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2015
Location: Northwest Washington State or Western Montana, depending on the season.
Posts: 3,473
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Hopefully, Bill, Newmar can come up with a better fix, though yours is certainly one option. It seems to me that there was a communications disconnect between Newmar design engineers and SaniCon. How Newmar could come up with a mounting scenario that contradicts SaniCon's instructions is beyond me.
If Newmar can't find a better...and, more effective...solution, it should refund the cost customers paid for the system.
I've got my fingers crossed that the SaniCon Turbo 700 that's supposed to be installed in our new MADP 4047 won't have the problems you've experienced.
TJ
__________________
Jim (W7DHC), Diane & Mini Schnauzers, Lizzy & Ellie
2018 Mountain Aire 4047
2014 Honda CR-V 2020 Lincoln Nautilus "toad" w/AF1
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03-16-2018, 12:03 PM
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#4
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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Now that I have the unit free from the coach, it’s not the pump that stinks, it’s the hose. I’ll have a new one on Monday. The cheap hose that they have used is waterproof but allows gases to pass through it. Newmar customer service told me this morning that I could not remove the Sanicon and put a regular 3 inch connector on because it wasn’t designed that way, that’s how much they know.
__________________
Bill & Chris Bélanger (KI1Z)
'04 Georgetown XL > '17 4018 DSDP FL > '18 DSDP 4327 K2> ‘21 LA 4551 K3
2018 JL Wrangler Rubicon 2 Door
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03-16-2018, 12:04 PM
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#5
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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The real shame is they didn’t give us an electrical connector so I had to cut the wires, more poor Engineering
__________________
Bill & Chris Bélanger (KI1Z)
'04 Georgetown XL > '17 4018 DSDP FL > '18 DSDP 4327 K2> ‘21 LA 4551 K3
2018 JL Wrangler Rubicon 2 Door
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03-16-2018, 12:56 PM
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#6
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Quote:
Originally Posted by BBelanger
The real shame is they didn’t give us an electrical connector so I had to cut the wires, more poor Engineering
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And the wires at least in mine are short and un shielded
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 02:13 PM
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#7
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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BTW, there is no “bracket” other than two small angle brackets. The pump can be installed either way
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03-16-2018, 02:17 PM
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#8
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Senior Member
Join Date: Jan 2013
Location: Not Sure, but I think I should have turned left at Albuquerque
Posts: 823
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I wonder how Newmar will install it on newer coach’s. It would be disappointing if they fix it on newer units
__________________
Marc & Jennifer + 8 paws (Oliver & Charlie)
2018 DSDP 4327 Spartan
2023 Jeep Wrangler JLU Rubicon
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03-16-2018, 02:25 PM
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#9
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Vail, Arizona
Posts: 2,057
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Quote:
Originally Posted by FlaRider
I wonder how Newmar will install it on newer coach’s. It would be disappointing if they fix it on newer units
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It’s not the installation, it’s the hose.
I think if you only used it part time you’d be OK. I’ve had it hooked up for 4 months and it didn’t start to smell until two weeks ago. It’s the sewer gases permeating the exit hose.
But according to Newmar CS I’m not the only one complaining. Too bad they don’t listen.
If they supplied you with a new hose every three months, you’d probably be alright. The problem is the hose connectors.
__________________
Bill & Chris Bélanger (KI1Z)
'04 Georgetown XL > '17 4018 DSDP FL > '18 DSDP 4327 K2> ‘21 LA 4551 K3
2018 JL Wrangler Rubicon 2 Door
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03-16-2018, 04:00 PM
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#10
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Here is my bracket, Newmar has confirmed that it is a side mount bracket that should not have been installed
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 04:02 PM
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#11
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Bill did you add that sink stopper to the small hole?
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 04:06 PM
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#12
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Sanicon Fix
Talked to Newmar today, they have more then 1/2 dozen complaints of terrible smell. They are trying to design something that will solve the problem, the pump for sure needs to be mounted the other way. The problem with those two small angel brackets is that is a lot of torque on two plastic ears of the pump. The Thetford bracket mounts to 4 ears around the pump.
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 04:08 PM
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#13
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Sanicon Fix
BTW Thetford and Newmar are now on the same page about the installation needing to be corrected.
__________________
Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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03-16-2018, 04:35 PM
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#14
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Senior Member
Join Date: Jan 2018
Location: St. Pete, FL
Posts: 1,189
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Hope it gets resolved when our coach hits the line!
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