Steps

[shell61]

I purchased a new set of steps and need help. My son installed the steps and they are operating in reverse. When you open the door, they go in and when you close the door, they go out.

[CountryB]

Perhaps it is as simple as reversing the power leads to the motor.

What brand and model steps do you have?

[shell61]

Originally Posted by CountryB

Perhaps it is as simple as reversing the power leads to the motor.

What brand and model steps do you have?

KwiKee

[Sidewinder4]

Have the wrong magnet polarity at bottom of door. I had to call Kwikee to get the right one. Its a 1" circle has two wires inside the door frame. Easy fix once you get the right part.

["007"]

Try reverencing battery feed first.

[Old Scout]

.....nope it is the switch....new Kwikee control box uses neutral open magnetic switch to provide ground in door jam....do not reverse step controller box polarity

[BS3513]

Originally Posted by Old Scout

.....nope it is the switch....new Kwikee control box uses neutral open magnetic switch to provide ground in door jam....do not reverse step controller box polarity

Yes the switch I went through the same thing, frustrating.

[shell61]

I disconnected the door magnets and use the on off switch and works. The only problem with this is , the Key Pad to lock the door, does not work.

Originally Posted by shell61

I purchased a new set of steps and need help. My son installed the steps and they are operating in reverse. When you open the door, they go in and when you close the door, they go out.