Community Forums

Stuart W · 11-27-2017, 09:27 PM

So after reading the
“PROS vs CONs” between the Newmar optional install of the SG 40350RVC all in one switch and surge guard vs the PI EMS W50 , I decided to call SG today and this is what I found, it is correct that a super surge like a lightning strike will be protected with either brand one time. NEITHER COMPANY COVERS THE REPLACEMENT UNIT UNDER WARRANTY. Here is the rub; on the Newmar installed SG unit, if you don’t install the less then $100 remote display unit part # 40299 you would not get any indication that you have a damaged unit that may not have a working Surge protecter! With this remote display you have indications of bad ground, high and low voltage ETC. just like on the PI 50. The SG rep also said that it would not be a bad Idea to purchase an relatively inexpensive sacrificial inline surge protector. I have included some pics for your information.
Stuart

vsheetz · 11-27-2017, 11:42 PM

I have the Surge Guard 41260 transfer switch, with a hard wired PI EMS in front if it. The at the pedistal I hang a portable PI surge only unit. The portable is also used to do a basic check of the pedistal before I even put the coach into the site.

flyboy013 · 11-28-2017, 05:01 AM

Stuart - Do you plan on installing the remote in the same bay as the SC 40350RVC or inside the MH in the cabinet with the EMS or perhaps somewhere else? It looks like the remote (40299) doesn’t include the cable to connect it to the ATC. They have a 50’ cable with RJ12 connectors but if I install the remote in the same bay, I may just opt for a 2 foot generic RJ12 cable instead. I’m not sure how easy it will be to run the cable into the MH cabinet and whether it would be worth the effort. I do FPU next week and will keep this upgrade in mind as I go over the coach with the Newmar rep.

GaryKD · 11-28-2017, 06:00 AM

This is interesting. Years ago when I talked to SG they told me do not have more than one SG in the line. Something about the first SG not providing the "jolt" to get the second SG to power the coach. I forgot the details. Times may have changed. However, if you do this and can not get power to the coach, consider removing the portable SG.

Stuart W · 11-28-2017, 06:18 AM

Quote:

Originally Posted by flyboy013

Stuart - Do you plan on installing the remote in the same bay as the SC 40350RVC or inside the MH in the cabinet with the EMS or perhaps somewhere else? It looks like the remote (40299) doesn’t include the cable to connect it to the ATC. They have a 50’ cable with RJ12 connectors but if I install the remote in the same bay, I may just opt for a 2 foot generic RJ12 cable instead. I’m not sure how easy it will be to run the cable into the MH cabinet and whether it would be worth the effort. I do FPU next week and will keep this upgrade in mind as I go over the coach with the Newmar rep.

That is correct on the cable, I did not order it because it wasn’t available on Amazon, I will locally source RJ12 and make my own cable. Will probably install it in the compartment, that way I’ll see what’s happening when plugging in. I don’t think on my 4369 it would be to hard to run the cable from midship DS, up the A pillar and to the cabinet over the driver. As far as the additional in line surge guard, I’m still thinking about it, live in So Cal so not to much lightning, may get one to carry with for adverse conditions.

Stuart W · 11-28-2017, 06:29 AM

Quote:

Originally Posted by GaryKD

This is interesting. Years ago when I talked to SG they told me do not have more than one SG in the line. Something about the first SG not providing the "jolt" to get the second SG to power the coach. I forgot the details. Times may have changed. However, if you do this and can not get power to the coach, consider removing the portable SG.

I had heard the same, but this was the answer I got directly from the SG tech rep. The downside to the all in one transfer/ surge guard is in the event of a catastrophic event, the $ 800 unit needs to be replaced, The PI unit would also need to be repaired or replaced so more like $400
I went the factory setup:because I had read last year that the factory would not install the PI on FPU because they had had compatibility issues with them on the DSDP, although I read this from more then one person, I don’t know if it is correct. In hind site I probably would go with PI unit like I did on my CS.
By the way on my CS I left the monitor in the cord bay and it worked out fine.

Stuart W · 11-28-2017, 08:59 AM

Here is a cable

Stuart W · 11-28-2017, 11:48 AM

Just got it, here is the technical info

TJ · 11-28-2017, 12:08 PM

Having any permanently installed surge suppressor makes replacement after a surge more expensive and inconvenient. With the portable unit, you just unplug the damaged unit and replace it with a good one. You can usually get a replacement unit shipped to you overnight,

I have a PI EMS-PT50C that's about three years old and am seriously considering a new EMS-PT50X. I'll use the older unit as a backup should the new one take a hit. That would keep my coach continuously protected while the damaged one is repaired or replaced.

TJ

ftiernay · 12-05-2017, 01:32 PM

I had the PI SSP-50X that took a hit in park they were doing some electrical work. During the work I disconnected the coach from the 50 amp power source.
Later they informed me that the power was back on & I checked the pedestal before plugging in the coach. Everything read OK.
The next day when we were disconnecting I noticed that the left 2 lights were off.
Called PI technical support & they informed me that unit was probably compromised & would not provide any protection. They informed me that it would probably be covered under their life time warranty feature. I asked if they could send me a replacement to the next park ( I would pay expediting fees) as we still had 3 weeks before returning home. The response was NO. They had been acquired back in April & the new ownership was managing the company differently.
I ended up buying a SG (44270) as I didn't want to go without surge protection.
I did receive a PI replacement but when comparing the features the SG provides all the same protection & handles surges up to 4200 Joules. The PI only handles 1650 Joules of surge. SG has only a 1 year warranty.
Does anyone want to buy a brand new PI SSP-50X?

Damion · 12-05-2017, 02:44 PM

https://www.rvupgradestore.com/rv-su...uide-a/279.htm

timekeeper · 12-06-2017, 08:54 AM

Interesting that the following product is supplied as standard equipment on the New Air, a TRC 40350-RVC

https://rvpowerhouse.com/product/trc...hoCPIUQAvD_BwE

Stuart W · 12-06-2017, 09:23 AM

Quote:

Originally Posted by timekeeper

Interesting that the following product is supplied as standard equipment on the New Air, a TRC 40350-RVC

https://rvpowerhouse.com/product/trc...hoCPIUQAvD_BwE

This is also the one installed on a DS as an option, I have it and have added the optional display unit

Canuck53 · 12-06-2017, 09:26 AM

The 43050 is the option on DS as an upgraded transfer switch. The SG has announced a life time warranty on new products. Not sure what that means in practical terms as compared to the PI products, especially since the new owners took over PI.