Community Forums

jlb77399 · 08-18-2005, 11:11 AM

Hello All,

In this day of folks just wanting to sell you something, when someone goes beyone the norm to take care of a customer they deserve to recognized.

I have a 2001 KS 35LKSA 5th. Delivered in 12/00. I just receintly had a problem with one of my slides and Alan, in Newmar's customer service department, after receiving my e mail and pictures replied to me in less than 12 hours saying he would take care of the matter.

I just want to publicly say THANK YOU to Alan in Newmars customer service department.

Thanks Jim

jlb77399 · 08-18-2005, 11:11 AM

Hello All,

In this day of folks just wanting to sell you something, when someone goes beyone the norm to take care of a customer they deserve to recognized.

I have a 2001 KS 35LKSA 5th. Delivered in 12/00. I just receintly had a problem with one of my slides and Alan, in Newmar's customer service department, after receiving my e mail and pictures replied to me in less than 12 hours saying he would take care of the matter.

I just want to publicly say THANK YOU to Alan in Newmars customer service department.

Thanks Jim

"007" · 08-19-2005, 01:19 AM

I have always had good service the three times I have been to Newmar, also its GOOD to know its still there since the Warrenty has changed to 1yr.

"007"

rhandley · 08-19-2005, 03:36 AM

It may be that I just have'nt read all the posts here for different brands, but it seems that only Newmar and its service can prompt a customer to post these positive remarks.