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12-09-2017, 05:32 PM
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#1
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Senior Member
Join Date: Jun 2005
Posts: 1,434
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Tom Lindstrom RV
Just thought I'd give props where they're due. We just picked up our Bay Star 3113 from Tom Lindstrom RV. We could go on all day about the process but suffice it to say we're very happy with the service we got from Tom.
I don't want to get into the specifics of our deal since our situation isn't necessarily anyone else's but Tom treated us more than fairly. We got a good price and a great deal. Tom was always honest and never pressured us. We dealt, as everyone does, directly with him and he always got back to us quickly.
Our coach was near perfect during the PDI. We we're shown everything on the coach and then given an opportunity to operate the coach. Then, they left us alone as we put the coach's systems through their paces. We found a couple of nuisance items and they we fixed as we sat in our coach. We were told the PDI is tailored to the customer and can go as quick as an hour or all day if need be. We took 4 1/2 hours and never, ever felt rushed. Tom even bought us lunch!
His guys, especially Scottie and Mike, we're super friendly and helpful. Now we know why several Newmar coaches drove by as we did our PDI and honked. Everyone at Tom's were sure to let us know that our relationship with them had just begun. Not only do we have our Newmar rep's sticker in the window, we've got everyone's business card and personal number at Tom Lindstrom too.
I'm glad we took everyone's advice and visited Tom Lindstrom. We can't recommend them enough!
__________________
2018 Newmar Bay Star 3113 - "Chewie"
2014 Jeep Wrangler Unlimited Rubicon - "Battle Born"
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12-09-2017, 07:02 PM
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#2
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Senior Member
Join Date: May 2004
Location: cayucos, ca
Posts: 1,299
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Couldn't agree more. Good guy,good outfit
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Ross Starkenburg
2017 Newmar Dutch Star 4369. Spartan chassis w/full disc brakes. 2015 Jeep Grand Cherokee toad
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12-09-2017, 07:10 PM
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#3
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Senior Member
Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,350
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Tom Lindstrom RV
Two times for us, totally agree! The Best!
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Miller-Newmar 2016 Canyon Star 3710
Miller-Newmar 2018 Dutch Star 4369
Winnebago 2023 Dutch Star 4369
Entegra 2025 Cornerstone 45D on order
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12-09-2017, 08:20 PM
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#4
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Senior Member
Join Date: Nov 2007
Location: Fulltime, Formally SF Bay Area
Posts: 632
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We agree with your assesment so far, although we have several months yet to wait for our new Newmar coach. Tom has been great so far, especially dealing with the specials for our order. You don't deal with a salesman, you deal directly with Tom. I'm encouraged based on your delivery, that the process will be as easy and enjoyable as you have experienced.
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Ken C
2018 Dutch Star 4052 Spartan
2015 Jeep Cherokee Trailhawk
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12-09-2017, 08:48 PM
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#5
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Member
Join Date: May 2015
Location: Jurupa Valley, CA
Posts: 45
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Agreed again... Tom and his crew are Great!
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12-10-2017, 01:51 AM
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#6
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Feb 2016
Location: MotorCoach Resort, St Lucie West
Posts: 215
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We have purchased 2 coaches from Tom... he is without question the BEST !!!
__________________
2021 DSDP 4363 Spartan K2, NKK F21594
Bob, Loretta, & Paddy the Westy, No Pronouns, HOOTS
2021 Tesla MYP
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12-10-2017, 12:51 PM
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#7
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Member
Join Date: Dec 2016
Posts: 64
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Ditto. I feel we got a very fair price on the trade-in unit as well. Thanks Tom.
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2017 Ventana Le 3436
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12-10-2017, 02:00 PM
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#8
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Sep 2017
Location: Granite Bay, CA
Posts: 472
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I have to agree. Great guy with great staff.
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Alan
2018 New Aire 3343
DW Lilfoot
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12-10-2017, 06:27 PM
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#9
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"Formerly Diplomat Don"
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 23,914
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I live down the street from the dealership and bought my Dutch Star there. I often stop into say high and on a couple of occasions found Tom sitting in a new coach with customers. Both occasions, he waived me in and introduced me to the customers. He then left and told them to ask me anything they wanted. Not too many dealers are that trustworthy and willing to let new customers talk to a previous customer.
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Don & Mary
2019 Newmar Dutch Star 4018 (Freightliner)
2019 Ford Raptor
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12-18-2017, 10:12 AM
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#10
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Member
Join Date: Jun 2002
Posts: 32
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Any dealer with this kind of reputation on the east coast? Tom may be great but I don't think iI want to drive from NC to deal with him.
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12-18-2017, 10:33 AM
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#11
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Senior Member
Join Date: Jun 2005
Posts: 1,434
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Quote:
Originally Posted by elks
Any dealer with this kind of reputation on the east coast? Tom may be great but I don't think iI want to drive from NC to deal with him.
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Do a search for North Trail and Independence in Florida. I remember seeing positive posts for both of them.
__________________
2018 Newmar Bay Star 3113 - "Chewie"
2014 Jeep Wrangler Unlimited Rubicon - "Battle Born"
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12-18-2017, 10:38 AM
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#12
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Senior Member
Join Date: May 2013
Location: Chester, VA/Zephyrhills, FL
Posts: 1,329
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Bought mine from Scott Hamilton at Independence RV in Winter Garden, FL. Treated well all the way around and very happy with the service after the sale. Give them a call.
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Tom and Gloria 2022 Newmar Dutch Star 4081, TOAD: 2017 Buick Enclave/2023 GMC Sierra Denali, Blue Ox Towbar, Baseplate and M&G Braking System
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12-18-2017, 03:49 PM
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#13
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Feb 2016
Location: MotorCoach Resort, St Lucie West
Posts: 215
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I've read many posts regarding Independence RV...all positive. Seems like an excellent dealer!
Bob
__________________
2021 DSDP 4363 Spartan K2, NKK F21594
Bob, Loretta, & Paddy the Westy, No Pronouns, HOOTS
2021 Tesla MYP
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12-18-2017, 04:11 PM
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#14
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Administrator Emeritus
Join Date: Dec 2003
Location: Virginia Beach, VA
Posts: 10,041
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Quote:
Originally Posted by elks
Any dealer with this kind of reputation on the east coast? Tom may be great but I don't think iI want to drive from NC to deal with him.
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Heard nothing but good things regarding Independence and I'm a two time customer of North Trail RV in Fort Myers.... Owned by the Erp family, Alan Erp's son is Kyle Erp and he's very knowledgeable and I've heard good things about the salesman there named Matt as well.
Huge selection of new and used Newmars...
__________________
2019 Grand Design Solitude 380FL fifth wheel
2017 40' Renegade Verona LE LTS (traded)
2018 F150 King Ranch Crew Cab Diesel
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