Hi Iggyval...We have a '13 Canyon Star 3940 and love the coach. As with you, we are also typically traveling with our toad hooked up. As others have mentioned the Tow/Haul mode is useful while descending fairly steep grades but don't overlook what it might also do for you while going up steeper grades, especially the longer ones. We use ours on occasion when the road ahead looks a little more challenging than the typical gentle up and down grades. The one bit of advice I can think of is not to be afraid of trying it out, that is, experiment with it. You will feel the engine/transmission combination shifting a little differently. While the engine may sound a little different due to the point at which the transmission shifts you can read the Ford Chassis section of this website where many others have discussed this and said that these components have been designed to perform accordingly. As you know by now it is not uncommon to hear various engine noises in a gas coach. The tow/haul mode may provide you with a little different orchestration of these noises but, supposedly, they're all working together to deliver the ride and performance needed to keep you moving with improved control of your motorhome.
Give it a try from time to time and enjoy the ride. Safe travels!