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08-11-2019, 08:16 PM
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#1
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Senior Member
Monaco Owners Club Newmar Owners Club
Join Date: Dec 2014
Location: out west
Posts: 1,061
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TV went dead Bummer
So the Sony Tv on the lift went dead. The power light is on, there is a slight change of gray on the screen but no sound or picture.
The over the cab front TV works as well as the outside TV. they are all on the same channel so there is a signal.
It worked yesterday and has not had any issues in the past.
Unable to change inputs on the lift TV. So I'm not sure what to think is going on. Perhaps it has gone kaput.
Ideas?
Thanks
__________________
2017 Dutchstar 4369 Spartan Chassis, 2200W Solar, 1200AH Lithium Batteries, Active Air
2022 Jeep Grand Cherokee, Roadmaster Sterling, AF1
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08-11-2019, 08:31 PM
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#2
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Senior Member
Join Date: Aug 2017
Location: Naples, FL
Posts: 543
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Cut the power to the tv for 5 min. Turn power back on. If you can reach behind the televator you pull the plug. If not. Kill the breaker. Then connect tv via internet and do firmware update.
__________________
Paul & LeAnn Toth
The Doodles Kiki and Baxter
2022 Dutch Star 4369
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08-11-2019, 08:34 PM
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#3
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2018
Location: Knoxville, TN
Posts: 260
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The only suggestion I have is to unplug the set. Give it a minute and plug it back in and see if it resets. The plug to ours is on the kitchen side on the wall behind the set.
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Bill & Mary
2023 Renegade Valencia 38RB on order
2019 Jeep Cherokee Overland (Sold 2019 Newmar DS 4369)
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08-11-2019, 09:56 PM
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#4
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Senior Member
Join Date: Jun 2008
Location: NJ sometimes
Posts: 137
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I had the same problem with that TV, as others have suggested, unplug the TV for a few minutes. It should then work ok. There is a fix available, when I was last out at Nappanee, my tech used a USB drive to update the firmware on the TV. No problems since. It may also be available via download.
Good luck,
Bill
__________________
2018 EXDP 4531
Bill & Angela Mannion
NJ State Directors, NKK
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08-11-2019, 10:37 PM
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#5
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Senior Member
Newmar Owners Club Freightliner Owners Club Entegra Owners Club
Join Date: Nov 2015
Location: AZ
Posts: 6,425
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Or cycle the Battery switch, off, on
__________________
Newmar 2016 Canyon Star 3710
Newmar 2018 Dutch Star 4369 SP
Newmar 2023 Dutch Star 4369 FL
Entegra 2025 Cornerstone 45D on order
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08-12-2019, 12:01 AM
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#6
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Senior Member
Monaco Owners Club Newmar Owners Club
Join Date: Dec 2014
Location: out west
Posts: 1,061
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Thanks everyone. That fix worked. Unplugged and waited for 20 min and it works now. Thanks for the help.
Wish all fixes were that easy.
__________________
2017 Dutchstar 4369 Spartan Chassis, 2200W Solar, 1200AH Lithium Batteries, Active Air
2022 Jeep Grand Cherokee, Roadmaster Sterling, AF1
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08-12-2019, 06:58 AM
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#7
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 13,599
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Hi Golfer Guy,
It is going to do it again and again unless you install the software upgrade.
__________________
Gary
2005 Newmar KSDP 3910 + GMC ENVOY XUV 37K lbs Moving Down The Road
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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08-12-2019, 10:28 PM
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#8
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Senior Member
Monaco Owners Club Newmar Owners Club
Join Date: Dec 2014
Location: out west
Posts: 1,061
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Quote:
Originally Posted by GaryKD
Hi Golfer Guy,
It is going to do it again and again unless you install the software upgrade.
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Gary how do I get the Firmware update. No way to plug Ethernet cable into Surface Pro, just a USB connection. Where do you get the update?
Thanks
__________________
2017 Dutchstar 4369 Spartan Chassis, 2200W Solar, 1200AH Lithium Batteries, Active Air
2022 Jeep Grand Cherokee, Roadmaster Sterling, AF1
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08-13-2019, 04:26 AM
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#9
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Senior Member
Newmar Owners Club Spartan Chassis
Join Date: Aug 2018
Location: Knoxville, TN
Posts: 260
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When you are on wifi, you should be able to go to settings on the tv, connect to your wifi, then download the updates. The menu screen should have a system update on it.
__________________
Bill & Mary
2023 Renegade Valencia 38RB on order
2019 Jeep Cherokee Overland (Sold 2019 Newmar DS 4369)
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08-13-2019, 09:10 AM
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#10
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Senior Member
Monaco Owners Club Newmar Owners Club
Join Date: Dec 2014
Location: out west
Posts: 1,061
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Thanks Bill, last night I found that in the TV settings. Looked for systems updates and it showed "no updates available"
If it dies again I at least will know how to fix it.
Thanks
__________________
2017 Dutchstar 4369 Spartan Chassis, 2200W Solar, 1200AH Lithium Batteries, Active Air
2022 Jeep Grand Cherokee, Roadmaster Sterling, AF1
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08-13-2019, 08:33 PM
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#11
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Senior Member
Join Date: Jul 2011
Posts: 134
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I had the same issues with my Sony TV. Powering off/on does resolve the issue. Doing a system update does NO good. Had Newmar replace two TVS because of the issue. All done under warranty
__________________
Bob Schlesinger
2018 Mountain Aire 4531
Freightliner
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08-13-2019, 08:52 PM
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#12
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Member
Join Date: Jun 2016
Posts: 88
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They are replacing all 4 of mine
__________________
Dwayne
2020 Newmar Essex 4551
2019 Ford F-150 Powerstroke
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08-13-2019, 09:52 PM
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#13
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Senior Member
Newmar Owners Club Freightliner Owners Club
Join Date: Jun 2011
Location: Texas
Posts: 6,426
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With sony or samsung?
Quote:
Originally Posted by dcrna1
They are replacing all 4 of mine
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__________________
2022 London Aire 4551 * 2022 GD Imagine 2800BH * 2021 RAM 3500 DRW * 2020 Wrangler
NHSO (Newmar Hoot, Sevierville Original)
Kindness Matters
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08-14-2019, 04:34 AM
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#14
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Member
Join Date: Jun 2016
Posts: 88
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Quote:
Originally Posted by redbaron73
With sony or samsung?
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Sony
__________________
Dwayne
2020 Newmar Essex 4551
2019 Ford F-150 Powerstroke
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