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Old 12-21-2010, 07:58 PM   #1
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Location: Belfair WA.
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UPDATE: Look what I found! Slide-out Mechanism Problem

Did some more investigating, found that rear (one with the bracket torn off) travel limit/stop mechanism retract stop setting was 7/8" longer than the front one. Therefore the rear of the slide-out was contacting its stop travel assembly before the front contacted its retract stop travel assembly. This put pressure on the rear limit/stop assembly until the front operating mechanism hit its travel/limit travel assembly. Once the front operating assembly was fully retracted the motor then saw enough of an over current condition to turn off the motor. When I mated the bracket that was torn out with the hole I saw that the bracket was bent a bit outward, also the continuous threaded travel limit/stop rod assembly was bowed towards the rear of the coach.

By 8:08 AM (Newmar factory time, 5:08 AM my time) Monday morning I had a email reply from Newmar Customer Service thanking me for the photos and the results of my investigation, Newmar agreed to pay any reasonable cost associated with the repairs, even though I was out of warranty. I dropped my Coach off at I5 Uhlmann RV in Chehalis WA for repairs around 9:00 AM Monday morning. The Service Manager had already been contacted by Newmar regarding the repairs, and any subsequent testing that might be required. Coach went straight to a service bay while I was stowing my tow bar and safety cables. Got a call Monday afternoon around 2:30 PM from Uhlmann RV saying the work and testing were complete and that I could pick up my Coach.

The Uhlmann RV technician cleaned up the hole then welded a patch into it; they then welded a 1/8" thick plate that overlaps were the hole was by about 2". They also replaced the travel limit/stop rod that was bowed, welded the bracket onto the plate that covers where the hole was, set the travel stop limits. Looks like new, slide-out works perfectly. Thanks to Newmar and Uhlmann RV .

Can't say enough about Newmar Customer Service and the support they, and the factory, give their customers. Reminds me of Safari Motorhomes in the late 80's and early 90"s. Newmar will always be at the top of my list of companies to deal with.

Spike
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Old 12-21-2010, 10:02 PM   #2
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Thats great Spike someone wasn't paying attention to his job that day could have been worse if that attachment didn't break.
Slide must have been slightly crooked when out.
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