RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Newmar Owner's Forum
Click Here to Login

Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-31-2018, 08:34 AM   #1
Senior Member
 
FLJOE's Avatar
 
Join Date: Oct 2017
Location: Full Timing From SW Florida
Posts: 1,221
Whirlpool Washer Spin Issue

Instead of searching for the old post of this issue I'll just start a new one.

My 2017 Ventana 4369 came with the Whirlpool washer and dryer. Initially the washer wouldn't always start. The first time the Whirlpool tech came out he blamed it on "user error". In other words he nicely told us we were stupid and we not starting it correctly.

The next time we had him out (month later) it didn't work right for him! He adjusted this and adjusted that. It did okay for another month or two and then started the issue of no final spin. About every 7 to 9 loads it would skip the final spin leaving you with soaking set clothing.

At Nappanee this week they had a Whirlpool service company set up to take a look. According to them they had started replacing these models due to the spin issue in 2017 coaches. But then Whirlpool figured out that the contact sensor switch for the door was positioned too far away from the contact point, therefore every so often the sensor would break contact stopping the machine from the final spin. He said even though the door appeared locked the sensor was telling it to not spin because it wasn't totally secured. The Newmar factory techs claim that since Whirlpool began shimming out these door sensors and repositioning them the problem has been solved.

We have only done 3 loads since then so I hope they are correct and this issue is finally solved.
__________________

__________________
2017 Newmar 4369 Ventana
Toad: 24' enclosed w/Harley, Mini Cooper, Kayaks
U.S. Army: VN 71-72 (64B20)
FLJOE is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-31-2018, 09:44 AM   #2
Senior Member
 
Stretch's Avatar
 
Join Date: May 2004
Location: cayucos, ca
Posts: 1,296
We have a 17 DS 4369. We have found to load it turn it on and go away. In 1,2, or 5 minutes it will start and run.
__________________

__________________
Ross Starkenburg
2017 Newmar Dutch Star 4369. Spartan chassis w/full disc brakes. 2015 Jeep Grand Cherokee toad
Stretch is offline   Reply With Quote
Old 08-31-2018, 03:15 PM   #3
Senior Member
 
yogus's Avatar
 
Join Date: May 2017
Posts: 273
Quote:
Originally Posted by FLJOE View Post
Instead of searching for the old post of this issue I'll just start a new one.

My 2017 Ventana 4369 came with the Whirlpool washer and dryer. Initially the washer wouldn't always start. The first time the Whirlpool tech came out he blamed it on "user error". In other words he nicely told us we were stupid and we not starting it correctly.
You must have had the same Whirlpool tech I had. Ummm, yes, kid, I know how to do laundry. My current HD washer at the S & B is probably older than you, BTW...

The tech swore it was me and not the washer and he did nothing except pull it out and wiggle it. Now it does work. I've done approximately 5 loads successfully since.

He did spend an hour "looking" at it. At least I know what to "look" at when the warranty is up.
__________________
2017 Canyon Star 3914; Jeep JL Sport
yogus is offline   Reply With Quote
Old 08-31-2018, 03:39 PM   #4
Senior Member
 
pointrow's Avatar
 
Join Date: Dec 2014
Location: Cen Il.
Posts: 539
That switch contact problem has been around since 2014 or before.

Nice to see WP is right on top of the problem!!!!
__________________
2014 Fleetwood Providence 42p
pointrow is offline   Reply With Quote
Old 08-31-2018, 05:23 PM   #5
ptw
Senior Member
 
ptw's Avatar


 
Newmar Owners Club
Freightliner Owners Club
Join Date: Apr 2016
Posts: 844
We had a lot of trouble with the Whirlpool washer and the Whirlpool repair people, until it tore itself apart and Whirlpool told us they wouldn't do anything because it was out of warranty. After replacing the Whirlpool washer the Whirlpool microwave failed, out of warranty of course.

Happy to say Newmar helped us with the washer. We are paying to have the microwave replaced with the GE Advantium.
__________________
Paul, Christy and Leap
2017 Dutch Star 4018, 2017 Jeep Wrangler
ptw is offline   Reply With Quote
Old 08-31-2018, 05:48 PM   #6
Senior Member
 
tyoneonit's Avatar
 
Newmar Owners Club
Join Date: Jan 2015
Location: Las Vegas NV
Posts: 220
We had the same issue. Newmar had the sensor replaced on the Whirlpool in our 17 DSDP. Havenít had any issues since.
__________________
Dave & Kathy. Fulltimers
2017 Newmar DSDP 4369
2017 Jeep Grand Cherokee Summit.
tyoneonit is offline   Reply With Quote
Old 11-29-2018, 11:24 AM   #7
Senior Member
 
BrokeDown's Avatar
 
Join Date: Mar 2016
Location: Fort Myers, FL
Posts: 252
This morning, I was having a spin problem with my 2008 washer. I noticed that if I pushed on the front of the washer, I could get the lights to blink. Thinking that it was a loose wire, I removed the switch and the wires were tight. I tested the switch with a meter and it tested bad. Sears Parts wanted $65 for the switch. Figuring that I had nothing to loose, I opened the switch up. I found that a very small hair or fiber from a rug got onto the contact and was preventing it from making positive contact. I removed the hair, cleaned the contact and reassembled the switch. The 2008 washer is working once again. Sometimes we just get lucky....
-G
__________________
2008 MADP 4523 w/Hydralift Motorcycle Lift
2016 Jeep Rubicon HR Unlimited Toad & 2012 Harley Road Glide Ultra
Fulltiming since 4/16/16 - NKK 21336 FMCA F477382
BrokeDown is offline   Reply With Quote
Old 11-30-2018, 07:01 AM   #8
Senior Member
 
Indy Glenn's Avatar


 
Newmar Owners Club
Ford Super Duty Owner
Join Date: Oct 2014
Location: Brownsburg, IN
Posts: 1,231
Blog Entries: 2
Quote:
Originally Posted by FLJOE View Post
The next time we had him out (month later) it didn't work right for him! He adjusted this and adjusted that. It did okay for another month or two and then started the issue of no final spin. About every 7 to 9 loads it would skip the final spin leaving you with soaking set clothing.

At Nappanee this week they had a Whirlpool service company set up to take a look. According to them they had started replacing these models due to the spin issue in 2017 coaches. But then Whirlpool figured out that the contact sensor switch for the door was positioned too far away from the contact point, therefore every so often the sensor would break contact stopping the machine from the final spin. He said even though the door appeared locked the sensor was telling it to not spin because it wasn't totally secured. The Newmar factory techs claim that since Whirlpool began shimming out these door sensors and repositioning them the problem has been solved.

We have only done 3 loads since then so I hope they are correct and this issue is finally solved.
\

We have experienced the same washer problem. Was at Newmar a couple weeks ago to have it looked at. We have had it at Newmar for this problem in the past when under warranty. Not sure what they did back then?? It didn't fix it.

This past time at Newmar, the "Whirlpool" man did the shim fix.

Glad to hear it is working, but these repairs in the past have had a short life.....

I see a Splendid in the future - something else I have to replace because of poor vendor choices of Newmar.....just replaced a weak, poor operating Whirlpool micro/convection oven.......

g
__________________
Angie & Glenn and Haddington the Airedale pup.
2017 Newmar Canyon Star 40', FMCA - Home based in the Heartland of America: Brownsburg, In 🌽🌽 🏁 Retired Army Sergeant Major
My home town: Brooklyn, New York
Indy Glenn is offline   Reply With Quote
Old 12-01-2018, 07:38 AM   #9
Senior Member
 
FLJOE's Avatar
 
Join Date: Oct 2017
Location: Full Timing From SW Florida
Posts: 1,221
Indy Glenn, the shim fix didn't hold up very good. Currently about one load out of 4 does not do the final spin, which is about where we were before the factory visit and their arranged repair by that Whirlpool factory rep.

I guess I'll make Newmar aware of this so they have a record. Undecided on what to do at this point. I'm leaning toward insisting on a new unit and if that fails we will probably just buy a Splendid on our own and install it.

Went out of first year warranty a couple weeks ago. We have an extended coach warranty but I'm not about to start paying $50 to $100 deductible for Whirlpool techs to keep coming out playing with this defective washer.
__________________
2017 Newmar 4369 Ventana
Toad: 24' enclosed w/Harley, Mini Cooper, Kayaks
U.S. Army: VN 71-72 (64B20)
FLJOE is offline   Reply With Quote
Old 12-02-2018, 06:08 AM   #10
Senior Member
 
Indy Glenn's Avatar


 
Newmar Owners Club
Ford Super Duty Owner
Join Date: Oct 2014
Location: Brownsburg, IN
Posts: 1,231
Blog Entries: 2
Quote:
Originally Posted by FLJOE View Post
Indy Glenn, the shim fix didn't hold up very good. Currently about one load out of 4 does not do the final spin, which is about where we were before the factory visit and their arranged repair by that Whirlpool factory rep.

I guess I'll make Newmar aware of this so they have a record. Undecided on what to do at this point. I'm leaning toward insisting on a new unit and if that fails we will probably just buy a Splendid on our own and install it.

Went out of first year warranty a couple weeks ago. We have an extended coach warranty but I'm not about to start paying $50 to $100 deductible for Whirlpool techs to keep coming out playing with this defective washer.
Well gee thanks FLJOE.......but your report is not a surprise.

When I left Newmar this last service time when they installed the shims, I told one of the lead techs, "I can see a Splendid in my future."

We also had a error code and after looking it up it said it was a drain issue. A mobile RV mechanic taught us how to take off the washers bottom panel and clear the drain at the bottom, right portion of the washer. Angie can clear the drain and get it back running.

To be honest - - I am tired of either having something going wrong with "things", pick any category, and not having a fully functioning motor home. And I don't buy "It's a new rig".......some problems - ok - the problems I am having are from poor purchasing decisions on Newmar's part as far as the equipment they put into their motor homes. And it's not limited to gas models!!!

Newmar has really lost it's luster for me - I have lost any trust I initially had. As we prepare to head your way - I now wonder what's next......no way to feel about what is deemed a quality brand of motor home.

There is more to motor homes than nice cabinets.......

I appreciate your comments but as I said - - I know it is a temp fix.

We winter in LaBelle - - where are you?

g
__________________
Angie & Glenn and Haddington the Airedale pup.
2017 Newmar Canyon Star 40', FMCA - Home based in the Heartland of America: Brownsburg, In 🌽🌽 🏁 Retired Army Sergeant Major
My home town: Brooklyn, New York
Indy Glenn is offline   Reply With Quote
Old 12-02-2018, 10:21 AM   #11
ptw
Senior Member
 
ptw's Avatar


 
Newmar Owners Club
Freightliner Owners Club
Join Date: Apr 2016
Posts: 844
We were full time so we used our Whirlpool washer often. We had issues since the coach was new.

At about 1 1/2 years we started having the spin problem. We took it to Nappanee and the Whirlpool tech said that we weren't putting enough clothes in it. For two weeks we stuffed it full and then the washer tore itself apart. The Newmar tech said it was the worst he ever saw. The washers in the 2017s are garbage and Whirlpool refused to do anything about it. The company I retired from made the steel for Whirlpool, so I always bought from Whirlpool. Was really surprised to see these small washers are made in Italy.

We are very happy with everything that Newmar and Midway RV have done to help us with this coach. I'll never buy another Whirlpool product.

Our replacement washer is the model that is in the newer coaches and it seems to work well.
__________________
Paul, Christy and Leap
2017 Dutch Star 4018, 2017 Jeep Wrangler
ptw is offline   Reply With Quote
Old 12-02-2018, 09:20 PM   #12
Senior Member
 
FLJOE's Avatar
 
Join Date: Oct 2017
Location: Full Timing From SW Florida
Posts: 1,221
Quote:
Originally Posted by Indy Glenn View Post
Well gee thanks FLJOE.......but your report is not a surprise.

When I left Newmar this last service time when they installed the shims, I told one of the lead techs, "I can see a Splendid in my future."

We also had a error code and after looking it up it said it was a drain issue. A mobile RV mechanic taught us how to take off the washers bottom panel and clear the drain at the bottom, right portion of the washer. Angie can clear the drain and get it back running.

To be honest - - I am tired of either having something going wrong with "things", pick any category, and not having a fully functioning motor home. And I don't buy "It's a new rig".......some problems - ok - the problems I am having are from poor purchasing decisions on Newmar's part as far as the equipment they put into their motor homes. And it's not limited to gas models!!!

Newmar has really lost it's luster for me - I have lost any trust I initially had. As we prepare to head your way - I now wonder what's next......no way to feel about what is deemed a quality brand of motor home.

There is more to motor homes than nice cabinets.......

I appreciate your comments but as I said - - I know it is a temp fix.

We winter in LaBelle - - where are you?

g
We are at Upriver, Rt. 78, North Ft Myers. If you get over this way be sure to try Hogbodies right next to our entrance, best food in Lee County!

Are you in that newer park in LaBelle? There are probably 10 Newmar coaches here this winter.
__________________
2017 Newmar 4369 Ventana
Toad: 24' enclosed w/Harley, Mini Cooper, Kayaks
U.S. Army: VN 71-72 (64B20)
FLJOE is offline   Reply With Quote
Old 12-02-2018, 09:22 PM   #13
Senior Member
 
FLJOE's Avatar
 
Join Date: Oct 2017
Location: Full Timing From SW Florida
Posts: 1,221
Quote:
Originally Posted by ptw View Post
We were full time so we used our Whirlpool washer often. We had issues since the coach was new.

At about 1 1/2 years we started having the spin problem. We took it to Nappanee and the Whirlpool tech said that we weren't putting enough clothes in it. For two weeks we stuffed it full and then the washer tore itself apart. The Newmar tech said it was the worst he ever saw. The washers in the 2017s are garbage and Whirlpool refused to do anything about it. The company I retired from made the steel for Whirlpool, so I always bought from Whirlpool. Was really surprised to see these small washers are made in Italy.

We are very happy with everything that Newmar and Midway RV have done to help us with this coach. I'll never buy another Whirlpool product.

Our replacement washer is the model that is in the newer coaches and it seems to work well.
Yep, I heard that from someone else that the new Whirlpool washers were working okay.
__________________
2017 Newmar 4369 Ventana
Toad: 24' enclosed w/Harley, Mini Cooper, Kayaks
U.S. Army: VN 71-72 (64B20)
FLJOE is offline   Reply With Quote
Old 12-03-2018, 03:30 AM   #14
Senior Member
 
Indy Glenn's Avatar


 
Newmar Owners Club
Ford Super Duty Owner
Join Date: Oct 2014
Location: Brownsburg, IN
Posts: 1,231
Blog Entries: 2
Quote:
Originally Posted by FLJOE View Post
We are at Upriver, Rt. 78, North Ft Myers. If you get over this way be sure to try Hogbodies right next to our entrance, best food in Lee County!

Are you in that newer park in LaBelle? There are probably 10 Newmar coaches here this winter.
Yup - Oak Grove RV Resort.

Last year was the first season for Oak Grove, there were only a couple of Newmars, mine and a couple of older DPs. Lots of 5th wheels.

Ya know, we hardly eat out at home - - we head to SW FLA we eat out a couple times per week.......huh!! And my waist line shows it - LOL

Have you been to The Hut, 5150 Buckingham Rd, Fort Myers, FL 33905. Not too far from you. Good food.

Like beer? I do and again my waist line shows it, The Ft Myers Brewing Company has great craft beer made on premise. They have events during the week and the best is Wednesday, Burger Night. Fort Myers Brewing Company

And if you like a BIG breakfast, there is always the Alva Country Diner, just a few miles east of exit 141 on FL 80......but remember - they are cash only.

You did want to talk about food - - did't you??? LOL

Perhaps - we can hook up sometime..

Take care,

g
__________________

__________________
Angie & Glenn and Haddington the Airedale pup.
2017 Newmar Canyon Star 40', FMCA - Home based in the Heartland of America: Brownsburg, In 🌽🌽 🏁 Retired Army Sergeant Major
My home town: Brooklyn, New York
Indy Glenn is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Whirlpool washer wonít spin pshoe Newmar Owner's Forum 27 07-10-2019 10:00 AM
Whirlpool washer issue in new Entegra Neverhome2 Entegra Owner's Forum 36 12-02-2017 10:03 AM
Whirlpool Washer no high speed spin Gdhoot Newmar Owner's Forum 7 11-21-2017 04:35 PM
Whirlpool Washer Door Lock Issue Flanz Entegra Owner's Forum 7 09-12-2017 09:41 AM
Washer vibrates 5er when in the spin cycle tuffr2 5th Wheel Discussion 14 06-24-2013 01:54 PM

» Featured Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:54 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.