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Old 09-28-2018, 08:23 AM   #1
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Xite Radio Freeze up Fix

This week I spend some time talking to River Park, the Newmar supplier of the Xite radios. The topic of discussion was the Xite Radio freeze up that requires interruption of power to reset. The good news is that River Park had engineers out from Rand McNally last week working on this issue. They believe that they have a fix, what they have done is some reprogramming, moving some of the functions from the SD card to the radio itself. The following are the directions to update your SD card, the card is located behind the cover marked SD card on the upper right side of the radio (it is tethered and pries up using fingernails)on the Dutch Star down, I believe on the upper line units there is a dash cover to gain access to the SD card. Push down on the card and release, it will pop up
Once you have the SD card in hand you will need a SD card reader connected to your computer. Follow the directions below. Tips: I found that it works better to download the Doc app and insert the SD card when asked to connect the devise (the devise is the SD card).
Also while you have the SD card plugged in check for map updates, they are free, it may ask you to register. Let me know if you have any questions Stuartan
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Old 09-28-2018, 12:30 PM   #2
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Thanks for the info, Stuart. Mine has been occasionally freezing up, and I just hadn't taken the time to pursue it further yet.
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Old 09-28-2018, 02:52 PM   #3
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Thanks! Mine is constantly rebooting, map never comes up! NIRVC is updating the card as we speak.
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Old 09-28-2018, 04:34 PM   #4
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Update, got my cad dated and t s working now! Thanks Corey and NIRVC.
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Old 09-28-2018, 05:26 PM   #5
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Great.....I doubt mine will have the update, so I'll keep this page handy.
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Old 09-28-2018, 05:38 PM   #6
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Quote:
Originally Posted by Stuart W View Post
This week I spend some time talking to River Park, the Newmar supplier of the Xite radios. The topic of discussion was the Xite Radio freeze up that requires interruption of power to reset. The good news is that River Park had engineers out from Rand McNally last week working on this issue. They believe that they have a fix, what they have done is some reprogramming, moving some of the functions from the SD card to the radio itself. The following are the directions to update your SD card, the card is located behind the cover marked SD card on the upper right side of the radio (it is tethered and pries up using fingernails)on the Dutch Star down, I believe on the upper line units there is a dash cover to gain access to the SD card. Push down on the card and release, it will pop up
Once you have the SD card in hand you will need a SD card reader connected to your computer. Follow the directions below. Tips: I found that it works better to download the Doc app and insert the SD card when asked to connect the devise (the devise is the SD card).
Also while you have the SD card plugged in check for map updates, they are free, it may ask you to register. Let me know if you have any questions Stuartan


Thanks Stuart for this information and the project I now have for this weekend.
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Old 09-28-2018, 06:37 PM   #7
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Hmmm, I updated mine via dock last weekend. Was their fix in place then or did they just release something new this week?
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Old 09-28-2018, 09:41 PM   #8
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My 2015 XSG2NA-X2 radio was experiencing thermal shut downs. I researched this a little and found on Newgle a TSB regarding XSG2NA-X2 thermal problem. I called RiverPark and told them about the TSB and the failure I was having and they sent me an advanced replacement with new map chip at N/C. The tech I talked to said the replacement will fix the lockup problems. New radio has been trouble free. RiverPark has been great to deal with.
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Old 09-28-2018, 10:00 PM   #9
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Xite Radio freeze up fix

Here= https://www.randmcnally.com/support/s/dock-software
Windows- https://www.microsoft.com/en-us/down...ils.aspx?id=21
Apple- https://www.xquartz.org/releases/XQuartz-2.7.8.html
Here are the actual links from the document
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Old 09-28-2018, 10:01 PM   #10
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Quote:
Originally Posted by tnedator View Post
Hmmm, I updated mine via dock last weekend. Was their fix in place then or did they just release something new this week?


Wonít hurt to check, they said it happened last week
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Old 09-29-2018, 11:16 AM   #11
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Thanks Stuart - was getting ready to call Newmar about the flaky GPS. This worked perfectly.
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Old 09-29-2018, 11:53 AM   #12
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Quote:
Originally Posted by scfarley View Post
Thanks Stuart - was getting ready to call Newmar about the flaky GPS. This worked perfectly.


Your welcome, they seemed pretty confident 🤞🏻
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Old 09-29-2018, 12:07 PM   #13
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Thanks for the links!
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Old 09-29-2018, 03:47 PM   #14
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I went by the RV and pulled the SD card and brought it home and there was a small update -- two files.

See the release notes below:

Quote:
Release notes for v4546
RVND Update


Note: We continue to thank all of you who have submitted feedback
using the “Tell Rand” feature in our products. Thanks too, to all our driver beta testers for all their work.

• Fixed potential stability issues.

• Fixed voice issues on specific hardware platforms.

• Miscellaneous other bug fixes
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