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Old 07-25-2016, 01:40 PM   #1
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2005 Alpine Vansco Multiplex Module

2005 Alpine --- Vansco Multiplex Module
As of 07/06/16 We are broke down in Lafayette LA
The Mechanic Repair Shop has determined that the Vansco Multiplex Module in the battery compartment will require to be replaced. Attempting to locate a replacement Module. Contacted Vansco Electronics LTD in Canada -- Was no help
Do Not Know were to turn to -- To locate a Module
There is Two Vansco Multiplex Modules -- One under the Dashboard & One in the Battery Compartment
Please Help
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Old 07-25-2016, 03:27 PM   #2
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Both the VMM's are the same. Switching the front to the back MAY be enough to get you home while you get a new module from Vansco, which normally takes time due to customs. When you get the new one just plug it in, it will pull the program from the good one automatically.
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Old 07-25-2016, 03:33 PM   #3
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I am currently in need of the same thing.

Call, JCA Electronics 204-415-1104 they are in Winnipeg Manitoba

I called them this morning and they returned my call in about 10 minutes. The lady who deals with the VMMs will return to work Wednesday morning. I left my number and they said she will give me a call.

I am more fortunate than you are, my rear VMM if fine, the front one is re booting itself every 15 minutes. The only problem it creates is that my headlights and a couple of other items go off for 1-2 seconds. It's awful expensive to carry a spare, but you can be dead in the water if one goes belly up, as you well know. I at least will have a working spare that I can put in the front if the rear one goes belly up, once I get my new one..

I was told I would need a Fed Ex account to order a new one. Not sure why, but I opened an account last night. Might give you something to do.

Good luck!

Terry
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Old 07-25-2016, 03:37 PM   #4
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Dave,

I thought about suggesting that, I didn't know if they would need to put the bad one in the front just to occupy the wiring harness. Like you said, it may get them home or somewhere more comfortable than a repair shop parking area.

Terry
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Old 07-25-2016, 03:46 PM   #5
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They will need to have both VMM's in place in order to operate properly, hopefully the bad inputs/outputs will be in a place that will not cause them other problems.
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Old 07-25-2016, 03:52 PM   #6
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Hopefully they will keep us posted if they swap them!!
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Old 07-25-2016, 04:02 PM   #7
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Just curious about the Vansco as I have very limited knowledge of how they work......About a year after I purchased our coach I went to start it up and the transmission panel was completely dead. I called WRV and they said there was a recall of the Vansco. They sent me a new unit for the front of the coach but not the rear. I installed and programmed the unit and all has been fine.

Now, #1, how did they know just the front was bad and, #2 why didn't I need to replace both if there was a recall? Sorry if these are stupid questions (ignorant here)
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Old 07-25-2016, 04:27 PM   #8
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Jerry,

I can't answer your questions, but my front one has been changed also and now it's bad. My rear module is from 2004 and the front is from 2010. I am not the original owner so I don't know when or why it was changed or for that matter was it changed more than once? Like you, I'm curious why both of them weren't changed.

Vansco doesn't support them and I'm wondering if they are something that will always be around? Will something take their place? Can they be rebuilt?

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Old 07-25-2016, 04:43 PM   #9
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Quote:
Originally Posted by jerry davis View Post
Just curious about the Vansco as I have very limited knowledge of how they work......About a year after I purchased our coach I went to start it up and the transmission panel was completely dead. I called WRV and they said there was a recall of the Vansco. They sent me a new unit for the front of the coach but not the rear. I installed and programmed the unit and all has been fine.



Now, #1, how did they know just the front was bad and, #2 why didn't I need to replace both if there was a recall? Sorry if these are stupid questions (ignorant here)

Jerry, I suspect (and this is all supposition) they knew it was just the front because it must interact with the transmission panel. If there was an issue with the program the only way to update it was to replace one of the units, the new one would update both when it was installed.
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Old 07-25-2016, 04:50 PM   #10
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Quote:
Originally Posted by Terry W View Post
I am currently in need of the same thing.



Call, JCA Electronics 204-415-1104 they are in Winnipeg Manitoba



I called them this morning and they returned my call in about 10 minutes. The lady who deals with the VMMs will return to work Wednesday morning. I left my number and they said she will give me a call.



I am more fortunate than you are, my rear VMM if fine, the front one is re booting itself every 15 minutes. The only problem it creates is that my headlights and a couple of other items go off for 1-2 seconds. It's awful expensive to carry a spare, but you can be dead in the water if one goes belly up, as you well know. I at least will have a working spare that I can put in the front if the rear one goes belly up, once I get my new one..



I was told I would need a Fed Ex account to order a new one. Not sure why, but I opened an account last night. Might give you something to do.



Good luck!



Terry

Terry, some international companies request a FedEx account, that way what they send is shipped from you, at their address, to you, keeps the paperwork easier.
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Old 07-25-2016, 05:12 PM   #11
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Is it worth caring a spare? What kind of money are we talking here and is part of the deal to send bad one back?
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Old 07-25-2016, 05:18 PM   #12
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Jerry, I will have to let someone that has dealt with JCA answer if they expect the bad unit returned or not, but because of international shipping/ownership I would expect they do not. I wonder what the charge of you send one to them to rebuild it?
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Old 07-25-2016, 05:52 PM   #13
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I will be talking to them on Wednesday and will try to get answers to those questions.

I've wondered about carrying a spare also. I will have a spare of sorts if I keep the one that's bad. It is limited in its performance but it still lets me drive and function, it just won't work in the rear.

I'll post my findings after I hear from JCA. One of the real pitas can be shipping time frames and costs.

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Old 07-25-2016, 09:08 PM   #14
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When WRV went out of business, Vansco which is now Parker Hanflin took over tech support and supplying us with parts. We are not dealers, so large companies do not sell direct to the customer. After they quit selling to us, I contacted the sales person who sold the Vansco's to WRV. He explained to me that they were spending too much time on WRV tech support. He did tell Vansco, we do need a distributor to get parts from and they agreed. They chose JCA Electronics since they are local company. Since they are a distributor, I don't think we will get much tech support. As far as rebuilds, Vansco only manufacture new. They did have a problem with some units around 2005, which they did replace. When you replace a VMM, you do have to program it and they give directions. The PDM is what they call a dumb module and needs no programming. Hopefully this explains what happened?
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