AE awning issue

[Refuse1]

I have an issue with my AE "One Step" awning.

When the awning is all the way rolled up, the bottom of the arm that should tuck in tight against the side of the coach is still out about 2-3 inches. If I push it in, it just springs right back out. I dont see anything bent or out of place. There does not appear to be anything binding or caught.

Has anyone had experience with this?

[John Neff]

I have experienced this one time. My fix was to use the remote to close the awning. Also you can try the switch on ceiling of the storage bay. I do not know why this worked.

[Voiceman]

Jeff, I have this problem on one leg of my A&E. It does not stick out as far as the one pictured in your post. When I push it in, it just pops out again.

John, I'll try the switch.