FLAT G670

[chris cross]

Came home from our Colorado summer trip and parked. The next week we were leaving for San Diego and I went outside and checked the tires. The inside rear was absolutley flat. Called our only tire dealer in town (Page, Az.) and told them I was coming in (8 miles). Reinflated to 90lb. and drove very slowly. I could hear air escaping as I was filling it. Wasn't the stem. After they pulled the tire, the culprit was a 1/2" piece of volcanic rock that had wedged between the treads and penetrated the casing. It had to have happenned on our last day between Durango and home. The fix was to plug the hole. I've since found out that they should have reamed out the hole to a small circle rather than the tear that it was.
My question:: The tire is 7 months old with 10k miles. I was told by the selling dealer that I have no recourse and there is no tire warrenty that covers this.
Thanks

[chris cross]

Came home from our Colorado summer trip and parked. The next week we were leaving for San Diego and I went outside and checked the tires. The inside rear was absolutley flat. Called our only tire dealer in town (Page, Az.) and told them I was coming in (8 miles). Reinflated to 90lb. and drove very slowly. I could hear air escaping as I was filling it. Wasn't the stem. After they pulled the tire, the culprit was a 1/2" piece of volcanic rock that had wedged between the treads and penetrated the casing. It had to have happenned on our last day between Durango and home. The fix was to plug the hole. I've since found out that they should have reamed out the hole to a small circle rather than the tear that it was.
My question:: The tire is 7 months old with 10k miles. I was told by the selling dealer that I have no recourse and there is no tire warrenty that covers this.
Thanks

[Dave Fernandez]

Hello Chris:

The proper way to repair the tire should have been removed it from the rim and patched from the inside.