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Old 04-29-2008, 06:32 AM   #1
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Our tachometer went out - including the alternator and temp gage. Coach Care refuses to help us - - we're orphans now. Anyone know where to locate a replacement?

Barb
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Old 04-29-2008, 06:32 AM   #2
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Our tachometer went out - including the alternator and temp gage. Coach Care refuses to help us - - we're orphans now. Anyone know where to locate a replacement?

Barb
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Old 04-29-2008, 07:35 AM   #3
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Barb, I believe that the Alpines have Actia gauges in the dash. Mine is a 2005 so I really do not know if the 2002 is the same. I believe it is. You can try www.actiaus.com. and see how you make out.

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Old 04-29-2008, 07:59 AM   #4
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05 and newer uses actia gauges. you must let actia know if it is a apex or limited coach. 05 and older used gauges from meddillon inst. hope this helps
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Old 04-29-2008, 08:31 AM   #5
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Think you have problems, check out KNDU.com re: WRV attitude towards customers! I'm in the same boat and have been for 3 years and even more so since Feb.
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Old 04-29-2008, 10:47 AM   #6
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Teleflex also has gauges that, if not an exact match, are darn close.
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Old 04-29-2008, 11:02 AM   #7
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I went to the KNDU site as suggested by "granny", and the only thing I saw was a news item about how WRV had stepped up to reassure a Nevada owner of a 5th wheel that they would finish her repairs within 2 weeks and deliver the rig to her in NV. That seems pretty positive to me!

The item also said to call the main phone number (509-853-2940) if you have questions. If no one answers, leave a message and someone will get back to you.

At least one owner I know of had very quick response (within an hour) when they sent an email to one of WRV's officers who is on site.
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Old 04-29-2008, 11:43 AM   #8
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I know someone well that received immediate attention from WRV via email. Great effort under the circumstances...
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Old 04-29-2008, 11:55 AM   #9
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The article I was referring to was 4/26 on their web site -- I'm glad kndu was able to help her (http://www.kndu.com/Global/story.asp?S=8224587)
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Old 04-29-2008, 12:16 PM   #10
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Our 2002 did have different gages than the newer coaches, although it could just be a different model. Someone with a 2002 look at your gages and see what brand they are.

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Old 04-29-2008, 06:46 PM   #11
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We got VERY lucky. A local RV Tech who has a small business, came out to the campground to see if the whole unit was dead. He undid the panel, reached around and tried the key - whole thing was dead, then he pushed on the connector - and everything came alive! He worked about 1/2 hour and found that one pin wasn't making contact all of the time. A little bit of work and we have a working unit again. He also found a relay with a cracked cover that he repaired.

Obviously we are very happy, but really didn't feel good about the response we got from Coach Care when we called. I hope that doesn't happen at every Coach Care across the country. This was the one in Columbia, SC - we're about 45 minutes away from there.

BTW - our original gages were Borg-Warner. I'm not sure who bought them out. This group is going to get a lot of workout as we go forward - sure glad it is here.

Barb
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Old 04-29-2008, 07:33 PM   #12
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This is the gauge used in my coach, BorgWarner/ speedometer, oil, fuel gauge. Part #7754-00010-01. You can find one for sale on EBAY express $99.99. http://item.express.ebay.com/Vehicle-Parts-Accessories_...168QQcmdZExpressItem

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