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Old 01-13-2014, 12:48 PM   #1
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Kwikee step question

I have a 2008 34FDDS and a single Kwikee step. The step will not operate and I have done the power checks in the Kwikee manual. I have found the 12vdc on the red wire is low (<2voltsdc). I cannot find where this voltage is originating. The wiring is hard to trace back and I have looked at the schematics but they do not show the power for the steps. Does anyone have the information on the wiring?

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Paul
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Old 01-13-2014, 01:46 PM   #2
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Are you measuring the 12v at the 4 way connector? It should be coming from the entry switch or battery. Clean all connections and see if that corrects it. You might also try a jumper wire from a battery to be sure the step control unit, motor, and mechanism is working.
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Old 01-13-2014, 03:05 PM   #3
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Here is a technical document on one of the steps. I am not sure if you have the same model but the basics are similar. If you have the push-in switch on the door post then that may be a problem as it is notorious for corroding. It shouldn't be a problem if you have the magnetic reed switch as this is sealed. Can't help with wiring as your coach is so different to mine.
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Old 01-13-2014, 04:28 PM   #4
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Step Power

I am measuring at the 4 pin connector on the coach side. The plug is disconnected from the steps. The red wire should have 12vdc at all times per the drawing. It is shown coming from the battery with a 20 amp fuse. That is what I need to find the 20 amp fuse and the battery connection. All other voltages are correct per the drawing and the step by step check. The steps will operate if I use external power.

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Old 01-13-2014, 05:15 PM   #5
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In my experience it is quite often faster to simply run a new power lead , but I have always been "on the clock" when doing troubleshooting and time is money out of someones pocket. You definitely have a tremendous voltage drop and that is more troubling than an open circuit to me,so I wish you luck.
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Old 01-13-2014, 05:16 PM   #6
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On my coach that fuse is a self resetting thermal fuse located on the roof of the battery compartment. Don't know if yours is the same. If you are measuring any voltage other than 0 it is unlikely a blown fuse. More likely corrosion.
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Old 01-13-2014, 06:41 PM   #7
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?? on my setup and some more out there not all red has power at all times

the step can get power on 1 of 2 ways

key on when driving down the road
and off the switch off dash when not driving
or both

see if the steps work when the key is on if it dos you have lost power to the red
if you dont then its hard that you lost power on 2 wires and may need to look at your ground better

2v dc more shows a funny ground wire from where your testing below
all so the magnetic switch likes to stop working i would test that at the door
just some thing to think about
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Old 01-13-2014, 06:58 PM   #8
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Typically on an Alpine with a Vansco system resetting the Vanso by cycling the battery disconnect in the battery bay will restore operation of the step. Mine occasionally stops working and resetting always fixes it.
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Old 01-14-2014, 06:45 PM   #9
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Its Working Now

Thanks so much for all the responses!!!!!!!!!!!! A special thanks to Wayne as his response made the steps operational. Cycling the disconnect switch on the chassis battery solved the problem. All is good now. The steps work just like the manual states and I have learned a lot!!!!

Thanks for this site and the people who participate on it!!!!!!!!!!!!!!!!!!!!

Paul
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Old 01-14-2014, 11:28 PM   #10
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I see you you do not need parts this time. Kwikee products were built in Cottage Grove OR since 1995 and did go out of business with the lender is foreclosing on the buildings owner in December 2013. My question is someone else manufacturing the steps and parts now?
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Old 01-15-2014, 12:05 AM   #11
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Quote:
Originally Posted by kraig View Post
I see you you do not need parts this time. Kwikee products were built in Cottage Grove OR since 1995 and did go out of business with the lender is foreclosing on the buildings owner in December 2013. My question is someone else manufacturing the steps and parts now?
The factory may be closed in Oregon, but Kwikee Steps was bought out by Power Gear and Kwikee Steps is still in business in Mishawaka , IN and Elkhart, IN.
Power Gear - Advanced Actuation Solutions for RVs
In addition, parts are available all over. Here's a couple of links:
Kwikee Step Motor | eBay
Kwikee Parts for RV Electric Steps - PPL Motor Homes
Kwikee Electric Step Replacement Parts/Repair Kits
Kwikee Step Parts: Amazon.com

In addition, if you use the search function at the top of the page, you'll find many threads on alternative sources, part numbers, and tips on repairing Kwikee Steps like these threads:
Replacement motor for Kwikee steps
I need a Kwikee Step Motor

And finally, a good troubleshooting website:
Bob's Guides | Electric Steps (no relation)
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