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Old 09-23-2005, 09:02 AM   #15
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Join Date: Mar 2003
Posts: 5
I wholeheartedly agree with you Shelland.

I have bought computer software that was supposed to be in full production with all the Beta testing complete only to discover that they are getting the product on the market and using the consumer to do the Beta testing for them.

This is the same concept. Get the product out the door and hope it gets to the dealer in one piece and let them find the problems. The dealers profit erodes with the assigned quality control responsibility so they only take of the cosmetic issues and leave it to the consumer to find.

On average, people drive their MHs 15,000 a year. That means you have a little over 2 years to spot all the problems in your MH to get it fixed under warranty. After that it's all up to you.

The only thing Western RV has to worry about after that is figure out some way to instill brand loyalty. They do this by admitting that they have had problems in the past, but they are taking steps to fix them in the future. The future never seems to make it.

This is not a problem inherent with WRV. There is quite ample evidence that this problem is widespread in the MH business. Some manufacturers seem to have seen the light and made some changes. Let's hope that WRV does the same someday.


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